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Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

3.0 star property

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Photo gallery for Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Breakfast, lunch and dinner served
21-inch flat-screen TV with cable channels, TV
Fitness facility
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pet-friendly
  • Bar
  • 24/7 front desk

Explore the area

View in a map
201 Wood Street, Whitehorse, YT, Y1A 2E4
  • Place, Midnight Sun Gallery & Gifts
    ‪2 min walk‬
  • Place, Yukon Visitor Information Centre
    ‪6 min walk‬
  • Place, Sundog Carving Studio & Gallery
    ‪9 min walk‬
  • Airport, Whitehorse, YT (YXY-Whitehorse Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 59 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Studio Suite, Multiple Beds, Non Smoking

  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Non Smoking

  • 69 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

Hotel in Whitehorse with free airport shuttle and fitness centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a conference centre, laundry facilities and a 24-hour front desk. Weekly housekeeping is available.
Sternwheeler Hotel & Conference Centre, Trademark by Wyndham offers 181 air-conditioned accommodations with a safe and coffee/tea makers. 21-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Whitehorse hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham. During your stay, you're just a quick walk from Whitehorse Waterfront Trolley. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, 6 meeting rooms and a conference centre
  • On-site recreation includes a gym
  • Steps from Whitehorse Waterfront Trolley and MacBride Museum of Yukon History
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 6 meeting rooms available. A roundtrip airport shuttle is free at scheduled times. A fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly Sternwheeler Hotel & Conference Centre, Trademark by Wyndham. Free self parking is available. You'll have access to the indoor pool at a partner property. A complete renovation of Sternwheeler Hotel & Conference Centre, Trademark by Wyndham was completed in June 2022.

This Whitehorse hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 9:30 AM.
Tony's Pasta – This restaurant serves breakfast, lunch, dinner and light fare.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to midnight at scheduled times
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: CAD 20 for adults and CAD 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tony's Pasta

Things to do

  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • 6 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Front entrance ramp
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1948
  • Renovated entire property - June 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per night, plus a deposit of CAD 20.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 20 for adults and from CAD 20 for children
  • Pet deposit: CAD 20.00 per stay
  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Westmark Holland America Line Company
Westmark Holland America Line Company Hotel
Westmark Holland America Line Company Hotel Whitehorse
Westmark Whitehorse Holland America Line Company
Westmark Whitehorse Holland America Line Company Hotel
Westmark Whitehorse Hotel
Westmark Whitehorse
Westmark Whitehorse Hotel And Conference Center Yukon Canada
Westmark Hotel Whitehorse
Westmark Whitehorse a Holland America Line Company
Sternwheeler Hotel Conference Centre
Westmark Whitehorse Hotel Conference Center

Reviews

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 148 out of 349 reviews
Rating 8 - Good. 127 out of 349 reviews
Rating 6 - Okay. 52 out of 349 reviews
Rating 4 - Poor. 17 out of 349 reviews
Rating 2 - Terrible. 5 out of 349 reviews

Reviews

10/10 Excellent

Justina

Stayed 2 nights in Aug 2025

10/10 Excellent

Kenneth, Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient dowtown location. Airport Shuttle
Stayed 1 night in Aug 2025

10/10 Excellent

Yushdeep

Liked: Cleanliness, staff & service
Staff was super friendly and great and helpful. They made our stay very pleasant. Would definitely recommend.
Stayed 3 nights in Jul 2025

8/10 Good

Brad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room and helpful staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Morning

Stayed 1 night in Aug 2025

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
The floors throughout are all uneven and quite risky
Stayed 1 night in Aug 2025

10/10 Excellent

Juan G.

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

8/10 Good

Satomi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
しゅー
Stayed 2 nights in Jul 2025

8/10 Good

James

Stayed 1 night in Jul 2025

8/10 Good

Janine

Stayed 2 nights in Jul 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming old hotel

Great hotel right in the heart of Whitehorse. Super easy to walk to the river, shops and dining. Very friendly, attentive staff. I had a few special requests to be sent to our room and they kindly obliged. My only comment would be to have a few more garbage cans in the lobby area and outside.
Stayed 1 night in Jul 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, room comfort

Last minute

Good hotel just off the main drag. It’s a little worn, but still comfortable. While other hotels offer a bit more as far as amenities go, if you get it for a good price, it’s worth it.
Stayed 1 night in Jul 2025

8/10 Good

jina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My star was nice and comfortable
Stayed 1 night in Jul 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Paul

Stayed 2 nights in Jul 2025

6/10 Okay

Steffie Kate

Liked: Staff & service
A
Stayed 4 nights in Jun 2025

10/10 Excellent

Spencer

Stayed 2 nights in Jun 2025

8/10 Good

Lawrence

Liked: Cleanliness, property conditions & facilities
Very clean and great staff. Only odd thing was no thermostat to control room heat or AC.
Stayed 5 nights in Jun 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Mothukuri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and rooms were great! The only downside is limited parking spots and Price for stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Liam

Stayed 1 night in Jun 2025

8/10 Good

Kenneth Gary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, friendly staff and the restaurant is excellent. The parking situation is bad, only about 18 spots in a very cramped lot. BUT - we parked on the street right below our room and had no issues. Go to the visitor center and get a 3 day street parking pass for free. It's also free overnight and only 50 cents and hour during the day so its cheap. I would have liked to know ahead of time about the parking and only found out about the visitor center pass from staff at a local outfitter, the hotel never mentioned it. I would stay again, the hotel itself is good.
Stayed 5 nights in Jun 2025

10/10 Excellent

Michael

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness
Great place to stay! Clean and staff were friendly
Stayed 1 night in Jun 2025

6/10 Okay

Steve

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Steve

Travelled with family
Disliked: Amenities
Only cleaned the room every other day.
Stayed 2 nights in Jun 2025