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SureStay Hotel by Best Western Whittington Rend Lake

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Whittington Rend Lake

Exterior
Lobby
Free daily continental breakfast
Premium bedding, pillow-top beds, individually decorated
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
13277 Freeway Lane, Whittington, IL, 62897
  • Pheasant Hollow Winery
    ‪6 min walk‬
  • Rend Lake
    ‪1 min drive‬
  • Wayne Fitzgerrell State Park
    ‪2 min drive‬
  • Marion, IL (MWA-Williamson County Regional)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, pillow-top beds, individually decorated

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Premium bedding, iron/ironing board, bed sheets, alarm clocks

Country Garden & Suites

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.1 out of 5, (464)
The price is €76
for 1 room
includes taxes & fees
9 Jun - 10 Jun
Country Garden & Suites

About this property

SureStay Hotel by Best Western Whittington Rend Lake

Hotel with free breakfast, a quick walk to Pheasant Hollow Winery
This smoke-free hotel features coffee/tea in a common area, a 24-hour front desk and free newspapers. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a corner/local shop, a TV in a common area and a front desk safe are on-site. Change of towels is available on request
SureStay Hotel by Best Western Whittington Rend Lake offers 40 accommodations with free newspapers and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

This Whittington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the comfortable beds at SureStay Hotel by Best Western Whittington Rend Lake. During your stay, you're just a quick walk from Pheasant Hollow Winery. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and convenience store
  • Guests have great things to say about the beds and the helpful staff
  • Just a 5-minute walk from Pheasant Hollow Winery and a 2-minute drive from Wayne Fitzgerrell State Park
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi and wired Internet. The business-friendly SureStay Hotel by Best Western Whittington Rend Lake also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Whittington hotel is smoke free.

Guests are served a free continental breakfast daily from 5 AM to 9 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lake Cove Resort Whittington
Lake Cove Whittington
Lake Cove Hotel Whittington
SureStay Hotel Best Western Whittington
SureStay Best Western Whittington
Whittington SureStay Hotel by Best Western Whittington Hotel
Lake Cove Hotel
Hotel SureStay Hotel by Best Western Whittington Whittington
Hotel SureStay Hotel by Best Western Whittington
SureStay Hotel by Best Western Whittington Whittington
SureStay Hotel Best Western
SureStay Best Western
Lake Cove Resort
Surestay Best Whittington
Surestay By Whittington Rend
SureStay Hotel by Best Western Whittington
SureStay Hotel by Best Western Whittington Rend Lake Hotel
SureStay Hotel by Best Western Whittington Rend Lake Whittington

SureStay Hotel by Best Western Whittington Rend Lake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 477 out of 810 reviews
Rating 8 - Good. 225 out of 810 reviews
Rating 6 - Okay. 66 out of 810 reviews
Rating 4 - Poor. 24 out of 810 reviews
Rating 2 - Terrible. 18 out of 810 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kathy

Liked: Staff & service
It was a fine stay but the property was messy due to construction
Stayed 1 night in Feb 2025

10/10 Excellent

Marian, Hobart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This very close to the highway. Easy on off. There are no restaurants nearby.
Stayed 1 night in Feb 2025

6/10 Okay

Chris

Stayed 1 night in Feb 2025

10/10 Excellent

James E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night

Nice staff and clean room
Stayed 1 night in Feb 2025

6/10 Okay

Areba

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always so friendly and professional at this property. The rooms are clean and beds are very comfortable. We stay here often and have never had a bad experience. It is a great place to overnight!
Stayed 1 night in Jan 2025

10/10 Excellent

Chrissy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Comfortable, Will Stay Again

Very nice stay even though they had had some pipes burst and were in the process of cleaning up. They were very accommodating and made sure we were happy. The bed was very comfortable and the price was reasonable. The only thing it lacked in was the breakfast but I’m not sure if that was from the water damage issues. Overall very nice.
Stayed 1 night in Jan 2025

10/10 Excellent

LaWanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

TIMOTHY

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Parking lot completely ice.Had 2 rooms,heaters couldn't be adjusted,heated to 80 degrees had to turn on and off all night
Stayed 1 night in Jan 2025

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were awesome!! Great staff and very clean
Stayed 2 nights in Jan 2025

8/10 Good

Cara Cathcart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient place to stop
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Liked: Staff & service, property conditions & facilities
Stayed with our doggo.
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Stayed 1 night in Dec 2024

10/10 Excellent

Wade

Stayed 1 night in Dec 2024

10/10 Excellent

Joann, Westfield

Liked: Cleanliness, staff & service, property conditions & facilities
The beds and pillows were great! Very clean rooms!
Stayed 1 night in Dec 2024

8/10 Good

Ken

.
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed several times, and this hotel is always the most pleasant, accommodating and cleanest hotels we have stayed at. We are never disappointed.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good for traveling with our dog
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very friendly! Wonderful hotel, it is our third stay here. Highly recommend this hotel!
Stayed 1 night in Dec 2024

8/10 Good

Amber

Stayed 1 night in Dec 2024

8/10 Good

LaWanna

Stayed 1 night in Dec 2024

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy off the interstate
Stayed 1 night in Nov 2024

8/10 Good

Vance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and friendly staff
Stayed 1 night in Nov 2024

6/10 Okay

Jeff

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024