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SureStay Hotel by Best Western Whittington Rend Lake

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Whittington Rend Lake

Lobby
Exterior
Property amenity
Free daily continental breakfast
Premium bedding, pillow-top beds, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

View in a map
13277 Freeway Lane, Whittington, IL, 62897
  • Pheasant Hollow Winery
    ‪6 min walk‬
  • Rend Lake
    ‪1 min drive‬
  • Wayne Fitzgerrell State Park
    ‪2 min drive‬
  • Marion, IL (MWA-Williamson County Regional)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(54 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, pillow-top beds, individually decorated

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Whittington Rend Lake

Hotel with free breakfast, a quick walk to Pheasant Hollow Winery
This smoke-free hotel features coffee/tea in a common area, a 24-hour front desk and free newspapers. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a corner/local shop, a TV in a common area and a front desk safe are on-site. Change of towels is available on request
SureStay Hotel by Best Western Whittington Rend Lake offers 40 accommodations with free newspapers and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

This Whittington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the comfortable beds at SureStay Hotel by Best Western Whittington Rend Lake. During your stay, you're just a quick walk from Pheasant Hollow Winery. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and convenience store
  • Guests have great things to say about the beds and the helpful staff
  • Just a 5-minute walk from Pheasant Hollow Winery and a 2-minute drive from Wayne Fitzgerrell State Park
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi and wired Internet. The business-friendly SureStay Hotel by Best Western Whittington Rend Lake also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Whittington hotel is smoke free.

Guests are served a free continental breakfast daily from 5 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lake Cove Resort Whittington
Lake Cove Whittington
Lake Cove Hotel Whittington
SureStay Hotel Best Western Whittington
SureStay Best Western Whittington
Whittington SureStay Hotel by Best Western Whittington Hotel
Lake Cove Hotel
Hotel SureStay Hotel by Best Western Whittington Whittington
Hotel SureStay Hotel by Best Western Whittington
SureStay Hotel by Best Western Whittington Whittington
SureStay Hotel Best Western
SureStay Best Western
Lake Cove Resort
Surestay Best Whittington
Surestay By Whittington Rend
SureStay Hotel by Best Western Whittington
SureStay Hotel by Best Western Whittington Rend Lake Hotel
SureStay Hotel by Best Western Whittington Rend Lake Whittington

SureStay Hotel by Best Western Whittington Rend Lake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 500 out of 854 reviews
Rating 8 - Good. 236 out of 854 reviews
Rating 6 - Okay. 72 out of 854 reviews
Rating 4 - Poor. 27 out of 854 reviews
Rating 2 - Terrible. 19 out of 854 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

JINMO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Craig

Liked: Staff & service
Rooms were clean. Beds were comfortable. Bird poop all over both entries. Not close to dining or shopping. Continental breakfast was weak!
Stayed 1 night in May 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Brandy

Liked: Cleanliness, staff & service, room comfort

Good hotel for last minute necessity

Property is under renovation. The swrvice was good. Facilities were clean even thoigh construction seems to be on going. The breakfast was good, could have more options. The property has an issue with bird feces, it wouldnt be an issue, but it is built up by the front doors to the entrance of lobby
Stayed 1 night in May 2025

10/10 Excellent

GEORGE

Stayed 3 nights in May 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good Hotel with a comfy bed. Moderately priced. No frills breakfast- nothing fancy. Cereal and toast, with a few bagels and muffins.
Stayed 1 night in May 2025

6/10 Okay

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Question the high price

Nice, clean and fairly new hotel. However a little over priced and no breakfast offered. Just sugary cereal and stale bagels and apples. That is not breakfast!
Stayed 2 nights in May 2025

6/10 Okay

Christine

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Mediocre but clean

The rating was 8.8 so we expected something updated. It was clean but the pillows were terribly hard and uncomfortable. The rooms were decorated in the 1970s as was the hotel. However, staff was friendly and the bathroom was updated as well. The carpet needs replaced throughout the hotel as do the drapery and entry.
Stayed 1 night in May 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ann

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
Some of the property is is under a construction addition otherwise it’s quiet and convenient
Stayed 1 night in May 2025

10/10 Excellent

jon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Rusty

Good place
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right off the highway and close to the lakes and shopping and dining options in all directions
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Apr 2025

10/10 Excellent

Lori, Grinnell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms for a fair price. So refreshing to get a quality room without paying an arm and a leg!
Stayed 1 night in Apr 2025

6/10 Okay

MARK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice place off the highway. Clean. Safe. Cold breakfast. Nothing special. Great if you don't feel like driving home at night.
Stayed 1 night in Apr 2025

10/10 Excellent

Dakota

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, nice rooms. Staff is very friendly and helpful if needed.
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Stacey, Hastings

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and affordable
Stayed 1 night in Apr 2025

10/10 Excellent

Marybeth

Travelled with partner
Liked: Amenities
Staff was friendly, its a quiet area.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 2 nights in Mar 2025

8/10 Good

Nanine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for sleeping!

I needed a good nites sleep bed was very comfortable on second floor new beds, they are going through remodel. I stayed first week of April. Very quiet not many quests, slow season.
Stayed 1 night in Apr 2025