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SureStay Plus Hotel by Best Western Brandywine Valley

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Brandywine Valley

Lobby
Standard Room, 1 Queen Bed, Accessible, Bathtub | Desk, iron/ironing board, cots/infant beds, rollaway beds
Business centre
Lobby
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Pet-friendly
  • Breakfast included
  • Housekeeping

Explore the area

View in a map
1807 Concord Pike, Wilmington, DE, 19803
  • Nemours Mansion and Gardens
    ‪19 min walk‬
  • Grand Opera House
    ‪5 min drive‬
  • Wilmington Riverwalk
    ‪6 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪28 min drive‬

Room options

View all photos for Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Kitchenette (Dining Table)

Standard Room, 1 Double Bed, Non Smoking, Kitchenette (Dining Table) | Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 Double Bed, Non Smoking, Kitchenette (Dining Table)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub | Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Business Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, cots/infant beds, rollaway beds

Executive Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

SureStay Plus Hotel by Best Western Brandywine Valley

Pet-friendly hotel connected to a shopping centre in Wilmington with free breakfast
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, conference space and a children's pool. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Brandywine Valley offers 95 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Wilmington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Brandywine Valley. During your stay, you'll be connected to a shopping centre and just a quick walk from Brandywine Valley. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and conference space
  • On-site recreation includes a gym and bicycles to rent
  • 6 minutes by car from Grand Opera House and 7 minutes from Wilmington Riverwalk
  • Pets welcome for a fee (restrictions apply)
SureStay Plus Hotel by Best Western Brandywine Valley offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces.

The business-friendly SureStay Plus Hotel by Best Western Brandywine Valley also features a vending machine, a garden, and complimentary newspapers in the lobby. Free self parking is available.

This Wilmington hotel is smoke free.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • Cot (surcharge)
  • DVD player
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (76 centimetre high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 5.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Brandywine
Best Western Brandywine Inn
Best Western Brandywine Valley
SureStay Plus Hotel Brandywine Valley Wilmington
Best Western Plus Brandywine
Best Western Plus Brandywine Valley
SureStay Plus Brandywine Valley Wilmington
Best Western Plus Brandywine Valley Inn Wilmington
Best Western Plus Brandywine Valley Wilmington
Best Western Brandywine Valley Inn Wilmington
Best Western Brandywine Valley Wilmington
Best Western Brandywine Valley Hotel Wilmington
Best Western Wilmington
Brandywine Valley Inn Wilmington
Brandywine Valley Wilmington
SureStay Plus Brandywine Valley
SureStay Plus Hotel Brandywine Valley Best Western Wilmington
SureStay Plus Hotel Brandywine Valley Best Western
SureStay Plus Brandywine Valley Best Western Wilmington
SureStay Plus Brandywine Valley Best Western
SureStay Plus Hotel by Best Western Brandywine Valley Hotel
SureStay Plus Hotel by Best Western Brandywine Valley Wilmington

SureStay Plus Hotel by Best Western Brandywine Valley Reviews

Reviews

6.2
Rating 10 - Excellent. 255 out of 1008 reviews
Rating 8 - Good. 197 out of 1008 reviews
Rating 6 - Okay. 172 out of 1008 reviews
Rating 4 - Poor. 152 out of 1008 reviews
Rating 2 - Terrible. 232 out of 1008 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Sam

Stayed 1 night in Jun 2025

2/10 Terrible

Alfred

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
His was the nastiest place I e been to I never stay I left soon as I seen the rooms
Stayed 1 night in May 2025

8/10 Good

James

Bathroom was very claustrophobic
Stayed 1 night in May 2025

2/10 Terrible

Sunith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's like shady place, No cleanliness, Room is full of cigarette smoking smell, our dress smelled like cigarette smoke. They claim it as hot breakfast.
Stayed 1 night in May 2025

6/10 Okay

John

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is old and a bit tired. Not very clean on the room. All corners neglected. Shower pressure and & hot water were great. TV reception was fuzzy. I had to use my hotspot for internet speed. The hotel wifi was slower than old dialup.
Stayed 5 nights in May 2025

4/10 Poor

Claudio

Disliked: Cleanliness, property conditions & facilities
Nothing was unique. This is my experience and opinion about this place. *Not friendly front desk personal. *TV was too small for the my 2 full bed’s room. About 45”. *Room was somewhat dusty. I have pictures. *Hotel grounds had dog poop. *Dead plants in planters. *Breakfast was not up to part. Really bad. *Cracks on bath tub, etc
Damaged bathroom’s tub wall.
Dusty bathroom’s vent.
Dirty.
Dry paint on bath tub.
Stayed 2 nights in May 2025

2/10 Terrible

Konstantin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room. TV had no sound. Provided small square pillows. Uncomfortable bed. Bathroom light kept going on and off. Floors needed to be vacuumed.
Stayed 1 night in May 2025

6/10 Okay

Rene

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There is mold everywhere! Ants in bathroom. Parking is very limited! Internet wouldn't work!
Stayed 1 night in May 2025

6/10 Okay

Jim

Business traveller
Stayed 6 nights in May 2025

2/10 Terrible

Maria

Stayed 1 night in May 2025

8/10 Good

Miriam

Liked: Staff & service
The hotel was neat and in a safe location.
Stayed 3 nights in May 2025

2/10 Terrible

Julie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service, room was dirty and poorly maintained. They advertised as pet friendly but only have 4 pet rooms. Breakfast was sparse. NO drinking water.
Stayed 2 nights in May 2025

2/10 Terrible

Bradley

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Ive always heard the term roach motel, but never stayed in one. As soon as we walked into our room it smelled like an ashtray. Fruit flies in the sink and a smashed cockroach on the wall. I payed for two nights but left after the first. Woke up the morning after checking in to find a huge cockroach in the bathroom. Also pretty sure someone died a few rooms down from us as the hotel was swarmed with ambulamce and delaware state troopers unless youre really desperate for a cheap stay I recommend spending the extra mlney and going somewhere else.
Stayed 2 nights in May 2025

10/10 Excellent

Judy

Stayed 1 night in May 2025

10/10 Excellent

Elraina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Kanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Kanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bed bugs and roaches with room damage and dirty.

I was moved from room 255 where it was roaches to room 251 and more roaches. They'd kept me in room 251 when I should have been moved to another room.
Stayed 1 night in May 2025

10/10 Excellent

Jaquan

Liked: Property conditions & facilities
It was cool
Stayed 3 nights in May 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2025

4/10 Poor

Rhonda, Kirkland

Smells like cigarettes.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay - every time

I've stayed at this hotel several times over the past couple years and have never been disappointed. The staff are friendly, the rooms are clean and as shown, and the location has easy access to gas, groceries, restaurants, and more. If you're looking for a luxury retreat you'll be disappointed, but for me, this hotel can't be beat.
Stayed 3 nights in May 2025

10/10 Excellent

Kanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Kanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Kanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025