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Embassy Suites Hotel Winston-Salem

3.5 star property

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Photo gallery for Embassy Suites Hotel Winston-Salem

Lobby
Lobby
Exterior
Indoor pool
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
460 N Cherry St, Winston-Salem, NC, 27101
  • Place, Benton Convention Center
    ‪1 min walk‬
  • Place, Old Salem
    ‪18 min walk‬
  • Place, Wake Forest University Baptist Medical Center
    ‪2 min drive‬
  • Airport, Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪25 min drive‬

Room options

View all photos for Two Queen Suite Acc with Tub Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Two Queen Suite Acc with Tub Non Smoking

7.0 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive, One King Bed, Non-Smoking

Executive, One King Bed, Non-Smoking | In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Executive, One King Bed, Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Suite, Non-Smoking

27-inch TV with cable channels, pay films, MP3 dock

Two Bedroom Suite, Non-Smoking

8.0 out of 10
Very good
(5 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

King, Premium Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Premium Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking

Bathroom shower

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, Accessible, Non Smoking

Shower, free toiletries, hair dryer, towels

Suite, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, Accessible, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Suite, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, Non Smoking

27-inch TV with cable channels, pay films, MP3 dock

Premium Suite, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Suite, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite 2 Queens, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Suite 2 Queens, Non Smoking

8.0 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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About this property

Embassy Suites Hotel Winston-Salem

Hotel in Winston-Salem with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free continental breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and coffee/tea in a common area.
Embassy Suites Hotel Winston-Salem offers 146 accommodations with MP3 docking stations and a safe. Rooms open to balconies. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Winston-Salem hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels and pay-per-view films. Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Embassy Suites Hotel Winston-Salem. During your stay, you're just a quick walk from Benton Convention Center. Free breakfast, free WiFi in public areas and a free manager's reception are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a business centre, conference space and convenience store
  • On-site recreation includes a 24-hour gym
  • Steps from Benton Convention Center and 3 minutes on foot from Frank L. Horton Museum Center
  • Cats and dogs welcome for a fee
Embassy Suites Hotel Winston-Salem offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. Event space at this hotel measures 24003 square feet (2230 square metres) and includes conference space. Embassy Suites Hotel Winston-Salem also features coffee/tea in common area, a corner/local shop, and room service (during limited hours).

This 3.5-star Winston-Salem hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
E'teri Restaurant and Bar – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • E'teri Restaurant and Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24,003 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (173 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday and Wednesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Winston-Salem
Embassy Suites Winston-Salem
Embassy Suites Hotel Winston Salem
Embassy Suites Winston Salem
Embassy Suites Hotel Winston-Salem Hotel
Embassy Suites Hotel Winston-Salem Winston-Salem
Embassy Suites Hotel Winston-Salem Hotel Winston-Salem

Embassy Suites Hotel Winston-Salem Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 398 out of 1004 reviews
Rating 8 - Good. 191 out of 1004 reviews
Rating 6 - Okay. 140 out of 1004 reviews
Rating 4 - Poor. 136 out of 1004 reviews
Rating 2 - Terrible. 139 out of 1004 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious rooms. Easy check in and out. Adjacent parking structure was convenient but a little pricy.
Stayed 2 nights in Oct 2025

4/10 Poor

william

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor
Stayed 1 night in Oct 2025

10/10 Excellent

arzell

Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Amenities
Staff was attentive, friendly & available
Stayed 2 nights in Sep 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Needs a big renovation but staff couldn’t be nicer :)
Stayed 2 nights in Sep 2025

10/10 Excellent

kimmo

Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff was fantastic

Room was clean, staff was excellent. Solid breakfast and bar. Condition of the place was alright. Property has a little age to it, but they do a good job of keeping things clean and in working order.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer, Pasadena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Judy

Service was good
Stayed 1 night in Sep 2025

10/10 Excellent

latasha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Everyone was friendly and engaging.
Stayed 2 nights in Sep 2025

10/10 Excellent

Vanessa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Shanda and Karonn

Very nice and clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to downtown area
Stayed 4 nights in Sep 2025

8/10 Good

Jamel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room I was given was a bit run down. The first room some one smoked in the room. There were burn in the carpet. I was shown to another room. Still a bit run down but it was fine.
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Stayed 3 nights in Jun 2025

10/10 Excellent

Paula Sue

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the text message that started, it let me ask what time breakfast is? what time is check out? easily. Penny was awesome right off the start! and started me off on the right experience, and then everyone else is so friendly. 3erd floor, folks cleaning rooms, said Hi, when you walk past them, instead of looking away and pretending they don't see you, like happens other places.
Stayed 2 nights in Aug 2025

8/10 Good

Susan

Travelled with family

Very Pleasantly Surprised

Very comfortable stay, my room was spacious, clean & neat. The staff were all really pleasant & accommodating.
Stayed 1 night in Aug 2025

10/10 Excellent

Abbie

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2025

8/10 Good

Kerri

Stayed 1 night in Aug 2025

10/10 Excellent

Alysa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

April

Stayed 3 nights in Jul 2025

6/10 Okay

Martin, Denver

Travelled with family
Getting pretty run-down. Like many of the Embassy Suites we’ve stayed in lately
Stayed 1 night in Jul 2025