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Quality Inn & Suites Hanes Mall

2.5 star property

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Photo gallery for Quality Inn & Suites Hanes Mall

Seasonal outdoor pool
Lobby
Free daily self-service breakfast
Aerial view
Point of interest

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
2008 S Hawthorne Rd, Winston-Salem, NC, 27103
  • Place, Novant Health Medical Park Hospital
    ‪2 min walk‬
  • Place, Novant Health Forsyth Medical Center
    ‪5 min walk‬
  • Place, Hanes Mall
    ‪10 min walk‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 2 Double Beds, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Single Room, 2 Double Beds, Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Accessible Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Non Smoking

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Smoking (Upgrade)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Interior
Sleep Inn Hanes Mall
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 1,004 reviews
The price is €70
includes taxes & fees
8 Dec - 9 Dec
Sleep Inn Hanes Mall

About this property

Quality Inn & Suites Hanes Mall

Hotel with free breakfast, 5-minute walk to Novant Health Forsyth Medical Center
A seasonal outdoor pool, a business centre and a 24-hour front desk are available at this hotel. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area and camper van/bus/lorry parking are on-site.
Quality Inn & Suites Hanes Mall offers 146 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Hanes Mall. During your stay, you're just a quick walk from Novant Health Medical Park Hospital. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, 3 meeting rooms and an ATM
  • Within a 10-minute walk of Novant Health Forsyth Medical Center and Hanes Mall
  • Pets welcome for a fee
Public spaces have free WiFi. Business amenities include a business centre and 3 meeting rooms. Free breakfast is served daily. A seasonal outdoor pool, a vending machine, and a garden are also featured at the business-friendly Quality Inn & Suites Hanes Mall. Free self parking is available.
Guests are served a free self-service breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 26 May and close on 04 September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem

Quality Inn & Suites Hanes Mall Reviews

Reviews

6.8
Rating 10 - Excellent. 266 out of 1010 reviews
Rating 8 - Good. 281 out of 1010 reviews
Rating 6 - Okay. 162 out of 1010 reviews
Rating 4 - Poor. 128 out of 1010 reviews
Rating 2 - Terrible. 173 out of 1010 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

James

Stayed 2 nights in Aug 2025

6/10 Okay

Danuta

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Aug 2025

2/10 Terrible

doris

Disliked: Cleanliness, amenities, property conditions & facilities
Curtain was hanging off hooks, walls dirty in bathroom ,sink clogged ,one lamp to light whole room ,chair was filthy stains all over carpet,light socket didn't work in bathroom...won't be staying there next time in Winston Salem NC
Stayed 2 nights in Aug 2025

6/10 Okay

Arin

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
The check-in staff was super friendly and welcoming, which set a nice tone for our stay. The room was clean, though a bit dated. The breakfast was very barebones, even more limited than a typical continental breakfast. Unfortunately, the pool was unavailable, which was disappointing since my child was really looking forward to it. Overall, we only stayed for a day and it served its purpose, but some improvements could make the experience much better.
Stayed 1 night in Aug 2025

4/10 Poor

Roger, Hickory

Travelled with family
Disliked: Property conditions & facilities
Had to pay $20 dollars a night for first floor rooms that were told renovated. Room were poorly done. Front desk offered no comment. Had to move rooms once checked in because the new bathroom light didn’t work. The room we moved to had smoke alarm wires hanging on wall but no detectors. Also bathroom door was damaged and didn’t close.
Stayed 2 nights in Aug 2025

2/10 Terrible

Corrie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Great staff, clean but definitely not immaculate. Would stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ced

Stayed 1 night in Aug 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place!! 5 stars!!

Stayed 1 night in Aug 2025

2/10 Terrible

Marie

Stayed 1 night in Aug 2025

4/10 Poor

Brian

Disliked: Cleanliness, property conditions & facilities
It was near mall and access to freeway
Stayed 2 nights in Jul 2025

4/10 Poor

William

Stayed 1 night in Jul 2025

10/10 Excellent

Barbaro Amador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Michelle

Stayed 5 nights in Jul 2025

4/10 Poor

Mary

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Probably won’t book again

Not very appealing outside. Room was clean for most part. Carpet was stained. Lots of commotion outside. Pool was broke a large mosquito pit. The price was good.
Stayed 1 night in Jul 2025

8/10 Good

Joshua, Lithonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this property.
Stayed 1 night in Jul 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service
Rooms were good. They are upgrading the amenities
Stayed 2 nights in Jul 2025

6/10 Okay

srilaxmi

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was difficult to close the door because it was warped, tv didn't work. Didn't know about a light switch behind the curtain for one of the lamps to work
Stayed 1 night in Jul 2025

4/10 Poor

Charlotte

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Kimberley

Stayed 3 nights in Jul 2025

2/10 Terrible

Nadin

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel stay was horrible. There was no indication on the website they would be asking for a $100 deposit. There were bed bugs in the carpet and I got bit multiple times. The room smelled.. The walls were dirty. The AC did not work well. One of the rooms were not vacuumed. the door was ajar or broken and would not close all the way. We found a cockroach. There were people outside all hours of the day and night smoking marijuana and cigarettes. Even though we were in a non smoking room when people were outside smoking the smell would come into the room. The hotel room next to ours was vandalized or trashed. We felt very unsafe. One of the keys to the rooms was always getting de-activated. I did mention some of the issues to the staff but they dont seem to care.
Stayed 3 nights in Jul 2025

2/10 Terrible

ben

Travelled with family and small children
Disliked: Amenities
Nothing
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Stayed 1 night in Jun 2025

4/10 Poor

Jennifer

Stayed 1 night in Jun 2025