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Sleep Inn Hanes Mall

2.5 star property

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Lobby
Free daily full breakfast
Standard Double Room, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1985 Hampton Inn Ct, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪6 min walk‬
  • Place, Novant Health Forsyth Medical Center
    ‪2 min drive‬
  • Place, Novant Health Medical Park Hospital
    ‪3 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Double Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(79 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(86 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Best Western Plus Hanes Mall Hotel
Winston-Salem
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
3.8 out of 5, Good, 1,003 reviews
The price is €79
includes taxes & fees
30 Apr - 1 May
Best Western Plus Hanes Mall Hotel

About this property

Sleep Inn Hanes Mall

This smoke-free hotel features a fitness centre, coffee/tea in a common area and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Sleep Inn Hanes Mall offers 73 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sleep Inn Hanes Mall. During your stay, you'll be within walking distance of Hanes Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Hanes Mall and 13 minutes from Wake Forest University
  • Dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Sleep Inn Hanes Mall. Self parking is free.

This Winston-Salem hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Service fee: USD 2.26 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 15.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sleep Inn Hanes Mall
Sleep Inn Hanes Mall Hotel
Sleep Inn Hanes Mall Hotel Winston-Salem
Sleep Inn Hanes Mall Winston-Salem
Sleep Inn Hanes Mall Hotel
Sleep Inn Hanes Mall Winston-Salem
Sleep Inn Hanes Mall Hotel Winston-Salem

Sleep Inn Hanes Mall Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 446 out of 1005 reviews
Rating 8 - Good. 250 out of 1005 reviews
Rating 6 - Okay. 143 out of 1005 reviews
Rating 4 - Poor. 80 out of 1005 reviews
Rating 2 - Terrible. 86 out of 1005 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Josh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beds were very comfortable, breakfast was excellent, staff was very courteous, room and Common areas were very clean and well kept.
Stayed 2 nights in Jan 2026

10/10 Excellent

Judi

Stayed 1 night in Jan 2026

8/10 Good

Jenny

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was great
Stayed 1 night in Jan 2026

10/10 Excellent

Starr

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast if need anything they were right there. It’s well kept meaning very clean. No complains here I was there from January 9th 2026 til January 11 2026 we’ll be back soon
Stayed 2 nights in Jan 2026

10/10 Excellent

Otis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 2 nights in Jan 2026

6/10 Okay

Darlene

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
We have stayed there for years we traveled to Wake Forest Baptist Hospital. However, this time, the room they put us in was not appropriate for a handicapped person. The toilet in the bathroom was child-sized, and there were no bars to help an elderly adult pull up. These are my complaints, and I will think long and hard before i stay there again,
Stayed 1 night in Jan 2026

10/10 Excellent

Otis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay clean and comfortable
Stayed 5 nights in Dec 2025

10/10 Excellent

Zaira

Liked: Cleanliness, staff & service, amenities
Clean and beds were comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything went smoothly! No problems during our stay at all. :)
Stayed 3 nights in Dec 2025

10/10 Excellent

Otis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room!! Excellent customer service!!
Stayed 6 nights in Dec 2025

10/10 Excellent

Joi

Liked: Cleanliness, staff & service, amenities
Clean room. No recreational smells😊. Staff was friendly and helpful. Staff allowed us to hang out in the lobby after checkout while waiting a couple of hours for transportation to arrive.
Stayed 1 night in Dec 2025

4/10 Poor

Jo Anne

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room neglect place needs closed down to do a lot of maintenance. Property needs cleaned up. So much trash beside street by hotel. House keeping needs to clean better. Company needs to replace things that are wore out or broke in room. Five star ⭐️ for the “Staff member at front desk”. For those reasons I will not be staying there again.
Stayed 1 night in Dec 2025

10/10 Excellent

Emmanuel

Stayed 2 nights in Dec 2025

8/10 Good

SUSANNE

Liked: Amenities, property conditions & facilities
The staffwas very nice however I went down for breakfast a half hour before the end of breakfast and there was no hot food to be had. the trays were empty except for some eggs slapped up on the side of the pan. No one was checking the food so it did not get refilled. I was disappointed in that.
Stayed 1 night in Dec 2025

10/10 Excellent

William

Stayed 1 night in Dec 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service
Staff was very courteous
Stayed 2 nights in Dec 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities
Everything, per usual, was great!
Stayed 1 night in Dec 2025

6/10 Okay

Frederick

Travelled with partner
Liked: Cleanliness
Breakfast not good
Stayed 1 night in Dec 2025

2/10 Terrible

Maria

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast was supposed to be included until 9:30 AM. That’s one of the reasons that I chose this place. I came down at 7:30 AM. There was no coffee. There was nothing for breakfast besides bread. Hello!? you can’t include breakfast in the cost of your stay if there’s nothing to eat, I can’t couldn’t even have a coffee.
Stayed 1 night in Dec 2025

8/10 Good

Dina

Stayed 1 night in Dec 2025

10/10 Excellent

Christy

Business traveller
Liked: Cleanliness, staff & service, amenities
Great one night stay. Friendly staff and super clean room.
Stayed 1 night in Dec 2025

10/10 Excellent

Seth

Stayed 1 night in Dec 2025

10/10 Excellent

Sang

Stayed 1 night in Dec 2025

10/10 Excellent

Josef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Great value
Stayed 1 night in Dec 2025

8/10 Good

Troy

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, running toilet
Stayed 1 night in Dec 2025

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