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WoodSpring Suites Winston-Salem near Hanes Mall

2.5 star property

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Photo gallery for WoodSpring Suites Winston-Salem near Hanes Mall

Full-sized fridge, microwave, stovetop
Property amenity
Lobby
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Queen Suite Two Queen Beds Accessible | Pillow-top beds, individually decorated, individually furnished, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View in a map
1908 Margaret Street, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪6 min walk‬
  • Place, Novant Health Medical Park Hospital
    ‪8 min walk‬
  • Place, Novant Health Forsyth Medical Center
    ‪11 min walk‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for Queen Suite

Pillow-top beds, individually decorated, individually furnished, desk

Queen Suite

9.4 out of 10
Exceptional
(22 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite Two Queen Beds

Queen Suite Two Queen Beds | Pillow-top beds, individually decorated, individually furnished, desk

Queen Suite Two Queen Beds

7.8 out of 10
Good
(7 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Suite with Sofa Accessible

Pillow-top beds, individually decorated, individually furnished, desk

Queen Suite with Sofa Accessible

7.4 out of 10
Good
(3 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite Two Queen Beds Accessible

Queen Suite Two Queen Beds Accessible | Pillow-top beds, individually decorated, individually furnished, desk

Queen Suite Two Queen Beds Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Suite Accessible

Pillow-top beds, individually decorated, individually furnished, desk

Queen Suite Accessible

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite w/ Dishwasher (Dishes/Cookware Included) Accessible Roll-in Shower

Pillow-top beds, individually decorated, individually furnished, desk

Queen Suite w/ Dishwasher (Dishes/Cookware Included) Accessible Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for QUEEN SUITE TWO QUEEN BEDS W DISHWASHER (DISHES/COOKWARE INCLUDED)

Pillow-top beds, individually decorated, individually furnished, desk

QUEEN SUITE TWO QUEEN BEDS W DISHWASHER (DISHES/COOKWARE INCLUDED)

  • Sleeps 4
  • 2 Queen Beds

View all photos for QUEEN SUITE WITH SOFA

Pillow-top beds, individually decorated, individually furnished, desk

QUEEN SUITE WITH SOFA

  • Sleeps 2
  • 1 Queen Bed

View all photos for QUEEN SUITE WITH SOFA/DISHWASHER (DISHES/COOKWARE INCLUDED)

QUEEN SUITE WITH SOFA/DISHWASHER (DISHES/COOKWARE INCLUDED) | Pillow-top beds, individually decorated, individually furnished, desk

QUEEN SUITE WITH SOFA/DISHWASHER (DISHES/COOKWARE INCLUDED)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby
Sleep Inn Hanes Mall
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
3.9 out of 5, Good, 1,001 reviews
The price is €68
includes taxes & fees
10 Feb - 11 Feb
Sleep Inn Hanes Mall

About this property

WoodSpring Suites Winston-Salem near Hanes Mall

Suburban hotel in Winston-Salem with free parking
A fitness centre, laundry facilities and free self-parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
WoodSpring Suites Winston-Salem near Hanes Mall offers 124 accommodations with blackout curtains. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with premium digital channels and Netflix. Kitchenettes offer full-sized fridge/freezers, stovetops and microwaves.

This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

During your stay at WoodSpring Suites Winston-Salem near Hanes Mall, you're just a quick walk from Hanes Mall. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a gym
  • Within a 10-minute walk of Hanes Mall and Adventure Landing Winston-Salem
  • Dogs welcome for a fee (restrictions apply)
WoodSpring Suites Winston-Salem near Hanes Mall offers its guests a fitness centre, a vending machine, and laundry facilities. WiFi is free in public spaces. Self parking is free.

This Winston-Salem hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (61 centimetre high)
  • Lift (183 centimetre wide door)
  • Raised toilet seat (41 centimetre high)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 8:00 PM) and Saturday - Sunday (10:00 AM - 6:00 PM)
The front desk hours vary at this property
Front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • Bed sheets fee: USD 7.00 per accommodation, per week

We've listed all charges provided to us by the property.

This property's general deposit is refundable via credit card at check-out, pending room inspection which include the usage of Premium Wi-Fi, phone calls and amenities for purchases (kitchenware and dishware).

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Towels fee: USD 7 per accommodation, per week (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 8:00 PM
The hours at this property's front desk vary. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Woodspring Suites
WoodSpring Suites Winston Salem near Hanes Mall
WoodSpring Suites Winston-Salem near Hanes Mall Hotel
WoodSpring Suites Winston-Salem near Hanes Mall Winston-Salem

WoodSpring Suites Winston-Salem near Hanes Mall Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 134 out of 278 reviews
Rating 8 - Good. 54 out of 278 reviews
Rating 6 - Okay. 31 out of 278 reviews
Rating 4 - Poor. 26 out of 278 reviews
Rating 2 - Terrible. 33 out of 278 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Natasha

Disliked: Cleanliness, staff & service
Was disappointed in this room. It advertised as a kitchenette. I called as they did not have utensils, they said I could purchasebsome from them, so I brought my own to cook breakfast for my family. Then at 6 am the range would not work, turned pn but got constabt error message and never got hot. I had to go out and spend $50 for breakfast for the family. Will not go back to this location. For me it was false asvertising. I would like to get a credit for the inconenience. When we left the front desk was locked down. They do not have manned front desk was constantly closed. Also no tissues just 1/2 role of toilet paper, hard as heck, with 4 people in the room. Thank you
Stayed 1 night in Oct 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Fernando

Good
Stayed 4 nights in Oct 2025

10/10 Excellent

Logan

Stayed 2 nights in Oct 2025

4/10 Poor

Jennifer

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
Low quality bedding
Stayed 2 nights in Oct 2025

6/10 Okay

Tremayne

Disliked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

8/10 Good

Marlena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

DENISE N WATSON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2025

10/10 Excellent

Fernando

Stayed 2 nights in Oct 2025

2/10 Terrible

Edilberto, Hephzibah

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
The room was great. The areas in front of elevators could have used some work
Stayed 1 night in Oct 2025

6/10 Okay

tim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room very noisey
Stayed 1 night in Oct 2025

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is convenient but lacks any professional appeal. Seems like a party place.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property should not be listed on Hotels.com. The building is in poor condition. The room was very dirty. We immediately returned to the desk and cancelled our stay and found another hotel on our own.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean but it wasnt what i expected..I guess this was not the regular hotels that Im used to.There was a ktchenett but no utensils, plates or anything!! I will not stay there again.And the TV didnt work either..Someone came to fix it. , it work for a little bit then it stop again..I didnt bother eith it again
Stayed 3 nights in Sep 2025

6/10 Okay

JOHN

Travelled with family
Disliked: Cleanliness
No hair dryer in room. Bare bones amenities. Bathroom door would not stay closed.
Stayed 3 nights in Sep 2025

2/10 Terrible

Samantha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We checked out early. But we did get refunded. It is NOT A HOTEL.
Stayed 3 nights in Sep 2025

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much noise from other guests parties, well into the night. Not enough cups in room. Front desk closed in the evening
Stayed 2 nights in Sep 2025

2/10 Terrible

Stacey

Disliked: Staff & service
Hotel staff did not allow us to check in because, despite having a reservation confirmation via Hotels.com, there was no record of our reservation and hotel was booked. Staff were less than helpful and given weekend events, we were not able to find an available room.
Stayed 2 nights in Sep 2025

2/10 Terrible

Isiah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has roaches!!! A lot of them!! Stay away
Stayed 1 night in Aug 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff it was great
Stayed 2 nights in Sep 2025

4/10 Poor

LISA

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The staff was friendly, however, the hotel is a hangout place for allegedly suspected criminal activity, in my opinion. The rooms are newly renovated, however the cleanliness of the rooms are not. I will say, upon noticing the dirty bedding and clogged shower, the staff responded quickly to resolve the matters. The parking lot is a dumping ground. Hallways smelled of smoke. I selected this property as a last minute decision to attend a college football game. The rate was reasonable and only a $10 a night pet fee. This was my first stay and last stay at this property.
Stayed 2 nights in Sep 2025