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WoodSpring Suites Winston-Salem near Hanes Mall

2.5 star property

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Photo gallery for WoodSpring Suites Winston-Salem near Hanes Mall

1 bedroom, pillow-top beds, individually decorated
Reception
Lobby
Front of property
Full-sized fridge, microwave, stovetop

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

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1908 Margaret Street, Winston-Salem, NC, 27103
  • Hanes Mall
    ‪6 min walk‬
  • Novant Health Forsyth Medical Center
    ‪11 min walk‬
  • Wake Forest University Baptist Medical Center
    ‪5 min drive‬
  • Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for Queen Suite Two Queen Beds

1 bedroom, pillow-top beds, individually decorated

Queen Suite Two Queen Beds

8.4 out of 10
Very good
(5 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for QUEEN SUITE TWO QUEEN BEDS W DISHWASHER (DISHES/COOKWARE INCLUDED)

1 bedroom, pillow-top beds, individually decorated

QUEEN SUITE TWO QUEEN BEDS W DISHWASHER (DISHES/COOKWARE INCLUDED)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Suite with Sofa Accessible

1 bedroom, pillow-top beds, individually decorated

Queen Suite with Sofa Accessible

7.4 out of 10
Good
(3 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite Two Queen Beds Accessible

1 bedroom, pillow-top beds, individually decorated

Queen Suite Two Queen Beds Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Suite Accessible

1 bedroom, pillow-top beds, individually decorated

Queen Suite Accessible

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for QUEEN SUITE WITH SOFA

1 bedroom, pillow-top beds, individually decorated

QUEEN SUITE WITH SOFA

  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite w/ Dishwasher (Dishes/Cookware Included) Accessible Roll-in Shower

1 bedroom, pillow-top beds, individually decorated

Queen Suite w/ Dishwasher (Dishes/Cookware Included) Accessible Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for QUEEN SUITE WITH SOFA/DISHWASHER (DISHES/COOKWARE INCLUDED)

1 bedroom, pillow-top beds, individually decorated

QUEEN SUITE WITH SOFA/DISHWASHER (DISHES/COOKWARE INCLUDED)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite

1 bedroom, pillow-top beds, individually decorated

Queen Suite

9.2 out of 10
Wonderful
(19 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Interior

Sleep Inn Hanes Mall

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 1,008 reviews
The price is €71
includes taxes & fees
7 Sept - 8 Sept
Sleep Inn Hanes Mall

About this property

WoodSpring Suites Winston-Salem near Hanes Mall

Suburban hotel in Winston-Salem with free parking
A fitness centre, laundry facilities and free self-parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
WoodSpring Suites Winston-Salem near Hanes Mall offers 124 accommodations with blackout curtains. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with premium digital channels and Netflix. Kitchenettes offer full-sized fridge/freezers, stovetops and microwaves.

This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

During your stay at WoodSpring Suites Winston-Salem near Hanes Mall, you're just a quick walk from Hanes Mall. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a gym
  • Just a 2-minute drive from Hanes Mall and 10 minutes from Wake Forest University
  • Dogs welcome for a fee (restrictions apply)
WoodSpring Suites Winston-Salem near Hanes Mall offers its guests a fitness centre, a vending machine, and laundry facilities. WiFi is free in public spaces. Self parking is free.

This Winston-Salem hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (61 centimetre high)
  • Lift (183 centimetre wide door)
  • Raised toilet seat (41 centimetre high)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 8:00 PM) and Saturday - Sunday (10:00 AM - 6:00 PM)
The front desk hours vary at this property
Front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • Bed sheets fee: USD 7.00 per accommodation, per week
  • Towels fee: USD 7 per accommodation, per week

We've listed all charges provided to us by the property.

This property's general deposit is refundable via credit card at check-out, pending room inspection which include the usage of Premium Wi-Fi, phone calls and amenities for purchases (kitchenware and dishware).

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 8:00 PM
The hours at this property's front desk vary. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Woodspring Suites
WoodSpring Suites Winston Salem near Hanes Mall
WoodSpring Suites Winston-Salem near Hanes Mall Hotel
WoodSpring Suites Winston-Salem near Hanes Mall Winston-Salem

WoodSpring Suites Winston-Salem near Hanes Mall Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 107 out of 220 reviews
Rating 8 - Good. 48 out of 220 reviews
Rating 6 - Okay. 21 out of 220 reviews
Rating 4 - Poor. 20 out of 220 reviews
Rating 2 - Terrible. 24 out of 220 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sravanth

Stayed 4 nights in May 2025

10/10 Excellent

Patrick

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like everything about the property and surrounding area. Only problem I have ever experience with this property is people need to clean up after their pets.
Stayed 1 night in May 2025

4/10 Poor

Cynthia

Stayed 5 nights in May 2025

4/10 Poor

John

Travelled with family
The location is excellent across from hospital, check in clerk was pleasant.We went to our floor,stepped of elevator was hit with a smell of some kind of smoke..A person was standing in the hall on the phone right in front of our door..This is for what its used for extended stay..Those that need shelter...We left immediately and went to Hampton Inn near by...We were a family member in hospital and had decided to stayover..We could see the hotel from the patient window but no comparison to Hampton or any I usually stay...It need a overall..Its needed its across from the hospital...
Stayed 1 night in May 2025

8/10 Good

robert

Liked: Cleanliness, amenities, property conditions & facilities
we only stayed one night, this is a long term stay but online it was listed as a regular hotel with breakfast
Stayed 1 night in May 2025

6/10 Okay

Virginia

Stayed 2 nights in May 2025

8/10 Good

Laurie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is 2nd to none great staff clean rooms , walking distance to most anything. Just be careful walking in the grass around the establishment because it seems like nobody picks up their dog poop. I will stay there again next time I am in the area. ☮️
Stayed 1 night in May 2025

10/10 Excellent

Sravanth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 2 nights in May 2025

10/10 Excellent

Kimberly

Stayed 3 nights in Apr 2025

4/10 Poor

Harry

Travelled with family
Disliked: Cleanliness, room comfort

Homeless shelter advertised as a hotel

This place is advertised as a hotel, but it has no amenities. The bed linens were very cheap. The TV service (Dish) had intermittent signal. The AC was difficult to control. Soap and shampoo were minimal. The front desk was closed off and secured with a roll-down steel door most of the time! The hotel seems to be in a sketchy part of town with sketchy people around outside. I think I saw one drug deal going down. One night was disturbed by excessive noise. This was not at all the experience I was expecting. Based on everything I saw and experienced, the place is being used as a shelter for homeless people. I admire the city for doing this, but Hotels.com should not be advertising this property as a bona fide hotel for unsuspecting out-of-town guests (like us).
Stayed 2 nights in May 2025

2/10 Terrible

Brian

Disliked: Staff & service, property conditions & facilities
Indifferent reception bordering on insolent; pillows not in pillowcases; no towels in the bathroom (but brought fairly soon after a phone call); A/C NOT WORKING -- called front desk about A/C, response was condescending lecture about how to work a basic thermostat, explained that I'd already done all that was suggested an hour earlier, fellow said he would put in a service order, service people never showed -- room temperature stayed @ 80 F through the night. Miserable. And -- low-quality soft mattresses. Terrible place to stay.
Stayed 1 night in May 2025

2/10 Terrible

Colin

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Stayed 2 nights in Apr 2025

8/10 Good

Molly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is perfect for a quick stay. Was nice to have a full kitchen. Bed was comfortable. Staff was friendly. Only negatives were the parking lot noise both nights we stayed, car alarms went off several times for multiple minutes, loud talking/yelling in parking lot.
Stayed 2 nights in May 2025

8/10 Good

Tiffany L

Liked: Staff & service, room comfort

My NC Stay

My stay started off with hair in the bed, not good. The front desk clerk (Marcus) came and changed the linen, he was very nice and responsive. The room was ok. I didn’t realize this was an extended stay hotel. With that in mind, it was fine if you needed to stay for a while. The location was perfect and it was a new property, which made it nice.
Stayed 2 nights in May 2025

8/10 Good

Tierra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean place! My only complaint is there could be more clean towels. They are willing to wash them for you though.
Stayed 2 nights in May 2025

8/10 Good

Catrina

Stayed 2 nights in May 2025

10/10 Excellent

brittany

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Carrie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was horrible. The guy didn’t know what he was doing, I had to ask twice to get my id back and it was clear he was high out of his mind. Lights didn’t work bc breaker was off, tv wouldn’t work or connect to dish or any streaming service and it was insanely loud. I’m incredibly disappointed
Stayed 1 night in May 2025

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Never stayed in a property like this no way again
Stayed 3 nights in Apr 2025

8/10 Good

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Emily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Della

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay HERE!!

Drugs,customer service was awful . Waited 3 hours for outr room. Noisy , I saw things I did not like. You had to remove trash from the room. One tiny tiny bar of soap. Did not take a bath for three days. Sheets had spots on them. Awful stay
Stayed 2 nights in Apr 2025