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Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

3.0 star property

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Photo gallery for Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

Indoor pool, seasonal outdoor pool, lifeguards on site
Apartment, 2 Bedrooms, Kitchen | Laundry
Indoor pool, seasonal outdoor pool, lifeguards on site
Suite, Refrigerator | 1 bedroom, laptop workspace, blackout curtains, iron/ironing board
Apartment, Kitchen | 1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Pool
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
857 N Frontage Rd, Wisconsin Dells, WI, 53965
  • Place, Top Secret
    ‪3 min drive‬
  • Place, Mt. Olympus Water and Theme Park
    ‪3 min drive‬
  • Place, Noah's Ark Waterpark
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa) | 1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | 1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Kitchenette

  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchenette

Studio, 1 Queen Bed with Sofa bed, Kitchenette | 1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 Queen Bed with Sofa bed, Kitchenette

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, Kitchen

Apartment, Kitchen | 1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Apartment, Kitchen

  • 63 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | 1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Refrigerator

Suite, Refrigerator | 1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Suite, Refrigerator

  • 2 bedrooms
  • Sleeps 9
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Kitchen

Apartment, 2 Bedrooms, Kitchen | Laundry

Apartment, 2 Bedrooms, Kitchen

  • 99 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 3
  • 1 King Bed

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3.5 out of 5, Good, 2,506 reviews
The price is €54
includes taxes & fees
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About this property

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

Family-friendly hotel with lazy river and seasonal outdoor pool
This smoke-free hotel features an indoor pool, a lazy river and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, a 24-hour front desk and a TV in a common area are on-site. Weekly housekeeping is available.
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton offers 213 air-conditioned accommodations with coffee/tea makers and a hairdryer. Satellite televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a lazy river.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Polynesian Hotel & Suites Wisconsin Dells/Lake Delton. During your stay, you'll be within walking distance of Trappers Turn Golf Course. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Splash around at the lazy river or swim in the indoor and seasonal outdoor pools
  • Amenities include a lift and TV in a common area
  • Just a 3-minute drive from Top Secret and a few minutes from Mt. Olympus Water and Theme Park
  • Dogs welcome for a fee
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton offers its guests a seasonal outdoor pool, a kids' pool, a lazy river, and an indoor pool. Public spaces have free WiFi. The family-friendly Polynesian Hotel & Suites Wisconsin Dells/Lake Delton also features a television in common area and a lift. Free self parking is available.

This 3-star Wisconsin Dells hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Children's pool
  • Indoor pool
  • Lazy river
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • Lift

More

  • 3 floors
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 5 September to 27 May:
  • One of the swimming pools
The following facilities are closed on Monday, Tuesday, Wednesday and Thursday:
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 24 May and close on 01 September.
  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Polynesian Water Park
Polynesian Water Park Resort
Polynesian Water Park Resort Wisconsin Dells
Polynesian Water Park Wisconsin Dells
Polynesian Hotel Wisconsin Dells
Polynesian Resort Wisconsin Dells
Polynesian Water Park Resort
Polynesian Hotel Wisconsin Dells Near Noah's Ark
Polynesian Hotel Suites Wisconsin Dells/Lake Delton
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Hotel

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Reviews

Reviews

5.8
Rating 10 - Excellent. 208 out of 979 reviews
Rating 8 - Good. 150 out of 979 reviews
Rating 6 - Okay. 190 out of 979 reviews
Rating 4 - Poor. 175 out of 979 reviews
Rating 2 - Terrible. 256 out of 979 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Dennis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jena

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
No free breakfast. No restaurant or bar. Half the outdoor pools are closed, false advertizing on that part, as the pictures show a lazy river outside. No free Noah's Ark tickets as advertised. No microwave in the room. Not allowed to open the patio doors or will be fined $100.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It's a shame that it's such a beautiful property and the whole property outside was full of weeds. This property was one of my grandparents' favorites😔
Stayed 2 nights in Aug 2025

2/10 Terrible

Therese

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down and dirty! Balconies unsafe and unusable. Pools no longer filled with water. Very disappointing!
Stayed 2 nights in Aug 2025

2/10 Terrible

Zaria

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in rm 244 over the last weekend. I was bit by spiders all over my body. So was my daughter and her father. I was swollen for days and very itchy. If there was a spider infestation in the room they obviously did not clean it very well or they would have noticed webs of some sort. The resort there is also only open from 12pm to 8pm which I feel is a scam. Most places are open earlier and stay open later. You get charges a $20 resort fee each day your there on top of everything else which just doesn’t make sense to me.
Stayed 2 nights in Jul 2025

8/10 Good

Morgan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good for what my friend and I needed it for. Which was just to sleep! They were updating the hotel which
Stayed 3 nights in Jul 2025

6/10 Okay

Jennifer, Windsor

Disliked: Staff & service, property conditions & facilities
It was good location for what we needed but hotel itself was rundown and not well maintained .
Stayed 1 night in Aug 2025

4/10 Poor

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a total dump, outdoor pool was ok but the room and the property were terrible, do yourself a favor and spend a bit more money and go somewhere nicer!
Stayed 2 nights in Jul 2025

6/10 Okay

Jess

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Brianna

Disliked: Property conditions & facilities
My family and I recently stayed at the Polynesian and we really enjoyed ourselves. Now, it’s not the newest or the fanciest resort but they are taking strides to update the entire resort. It’s “under construction” if you will, but some of the indoor and outdoor pools were open to public some were not. Some rooms have microwaves some do not. Some rooms you are not allowed to open your balcony door because of renovations however they are very accommodating. Most of the staff don’t really speak good English but they are very polite and will try to be helpful. I have this thing where I want to visit a different resort every time I go to Wisconsin Dells so I probably won’t stay there again soon but I definitely would stay there again ☺️ oh, the only thing I literally had an issue with was the fact that my balcony door would not lock properly either. I was on the first floor so a little unsafe but yeah. Keep up the renovations Polynesian.
Stayed 3 nights in Jul 2025

4/10 Poor

Willie

Was not aware you could not use balcony
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Katie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be torn down that's how bad it is. Indoor water park is used for a storage unit, untapped maintenance outside around the pools. Only one kiddie pool open. Sliding doors to each of the rooms are screwed shut. Balcony word is molded and ready to break. Wallpaper falling off with mold behind it. And the employee walkway crumbs and leftover paper all over the place not being vacuumed for months it looked like. Don't try to call them because it is impossible to reach them voicemail is always full. No one picks up the phone. Pictures on website are completely deceiving and not true to what the resort looks like. Stay away from this place!! Absolutely
Stayed 3 nights in Jul 2025

6/10 Okay

Sandra

The resort definitely needs more TLC. The room was very clean however the rest of the resort needed a lot of maintenance. The outdoor waterpark was not fully functional. The lazy river was closed down. The indoor waterpark had one water slide working and the kiddo's pool area was closed off. They also had half the lights inside the waterpark shut off. The carpet all over the resort except in the suite was old and dirty. Not a bad choice for what I paid but would definitely get more customers if a little more TLC was given.
Stayed 2 nights in Jul 2025

2/10 Terrible

Mary A, Green Bay

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was so gross A/C had chunks of nastyness hanging from it! Mold in refrigerator! A clump of hair left in shower! When you pull up at the property it looks ABANDONED nothing has been fixed or maintained in at least 10 plus years! False advertising for sure. I will be sure to tell family friends and anyone going to Wisconsin Dells to stay away from The Polynesian Hotel from Hell!
Stayed 3 nights in Jul 2025

8/10 Good

Melissa

Stayed 3 nights in Jul 2025

2/10 Terrible

Victor

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Baby Roaches of the Polynesian hotel

My family vacation was ruined by the Polynesian Hotel & hotel.com because when we checked into the room, we went to put our bags down. There was a roach crawling up the wall. Make a very long story shorts. The Polynesian manager was willing to give me 100% of my refund back. That was very nice of him. But not only did the place look deserted and ran down but I’ve been fighting with hotel.com to get my money back because they are refusing to give me my refund back since last Thursday because they’re saying they can’t get a hold of the Polynesian hotel & they refused to give me a refund on my stay at the polynesian from hotels.com. I found it very sad that I was stuck in another state with my family obviously not gonna stay at the Polynesian hotel because they have roaches because I’m not bringing roaches to my house. I’ve been getting the run around and fighting with hotel.com trying to get my refund back. This is so unprofessional, when I have proof from the hotel, willing to give my money back, but it’s hotel.com giving me the problem. when clearly you could see in the pictures put the Polynesian gave me paperwork stating they are giving me 100% of my refund but hotel.com doesn’t wanna honor it and this is very unprofessional and this family vacation was the not only a stranded family on a hell vacation trip!!
Stayed 3 nights in Jul 2025

4/10 Poor

Emmanuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No good
Stayed 2 nights in Jul 2025

2/10 Terrible

Cortney

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This whole trip was an awful experience. The hitel was very dirty. The rooms smelled like weed. The bathroom door didnt shut. The kids Waterpark was coated in muck. There were no signs for room navigation ir pool hours. We checked out a day early and they wouldnt rulefund us for the time we didnt stay for. Highly would not recommend.
Stayed 2 nights in Jul 2025

6/10 Okay

Deanna

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 1st stay here. The property needs some work outside and inside. The hallways smell, new carpet is needed. Our initial room A/C wasn’t working, and they moved us to a different room with no hesitation. I would hope some renovations are in the works. This place has so much potential to be great!
Stayed 2 nights in Jul 2025

8/10 Good

lynmarie

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Will stay again

Went to the dells for my grandsons baseball tournament. We left early and came back late but room was clean and bed very comfortable. Will come back. They had a very nice pool for babies and it was not busy my baby grandson had it all to him self
Stayed 2 nights in Jul 2025

6/10 Okay

Cindy

Travelled with family and small children
Liked: Staff & service, amenities
Property was clean as well as the room. The waterpark was a disappointment.
Stayed 1 night in Jul 2025

4/10 Poor

Alyce

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very Cheap Motel Waterpark. Polynesian has not been updated in 20 years. No vending machines, no laundry facilities, no 24/7 maintenance, no breakfast, no kitchen, and rude hotel manager. The owner(s) are only out to make money and obviously do not care about the property or hotel guests experience. Gift shopping is very expensive in Wisconsin Dells avoid T-Shirt Factory on Broadway very rude employees, plenty of good restaurants around but they all close very early.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anthony

Stayed 6 nights in Jul 2025