4/10 Poor
Daniel
Travelled with family
31 Aug 2025
When I first placed this reservation for two rooms and seven nights, I was so hopeful. Several days in advance, your team eagerly showed me room options. On the day of check-in, I stopped for a few minutes to walk through both rooms. Again, your team was gracious.
However, when one of the two married couples pulled back their bed sheets, a dog had slept in the bed and the bed sheets had NOT been changed. This was unacceptable and disappointing for me as their host in our home every day for every meal.
My wife and I have traveled the world, stayed in the best as well as the most modest hotels globally. We have never encountered such a situation anywhere. We will not utilize or recommend your hotel again. Owners and managers, please share this response with your entire team to insure that this will never happen again.
Also, I wil appreciate your manager calling me to explain and apologize for inexcusable housekeeping and supervisory accountability. Thank you.
Daniel
Stayed 7 nights in Aug 2025



















