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Holiday Inn Express Hotel & Suites Auburn by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Auburn by IHG

Exterior
Free buffet breakfast
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Free buffet breakfast
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
10-12 Johnson St, Auburn, MA, 01501
  • Place, Auburn Mall
    ‪16 min walk‬
  • Place, College of the Holy Cross
    ‪5 min drive‬
  • Place, DCU Center
    ‪9 min drive‬
  • Airport, Worcester, MA (ORH-Worcester Regional)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

7.8 out of 10
Good
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(112 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(66 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

7.6 out of 10
Good
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

Holiday Inn Express Hotel & Suites Auburn by IHG

A fitness centre, a business centre and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-out and free newspapers are on-site.
Holiday Inn Express Hotel & Suites Auburn by IHG offers 113 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit.

This Auburn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Auburn by IHG. During your stay, you'll be within walking distance of Auburn Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from College of the Holy Cross and 9 minutes from The Hanover Theatre for the Performing Arts
  • Cats and dogs welcome for a fee
WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is served. A fitness centre, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites Auburn by IHG. Free self parking is available.

This Auburn hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011570170
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Auburn
Holiday Inn Express Hotel Auburn
Holiday Inn Express Hotel And Suites Auburn

Holiday Inn Express Hotel & Suites Auburn by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 1009 reviews
Rating 8 - Good. 236 out of 1009 reviews
Rating 6 - Okay. 85 out of 1009 reviews
Rating 4 - Poor. 45 out of 1009 reviews
Rating 2 - Terrible. 26 out of 1009 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

nana

Liked: Cleanliness, staff & service, property conditions & facilities
Sofa in the room will help
Stayed 1 night in Nov 2025

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time I stay there . Great place, clean and out standing custoner service.
Stayed 2 nights in Nov 2025

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. Only challenge…the room was next to the laundry and could be heard in the room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Stayed 1 night in Nov 2025

10/10 Excellent

Ed

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and comfortable. The check in experience was great and the staff is friendly and helpful. I will definitely be returning!
Stayed 2 nights in Nov 2025

10/10 Excellent

Luis Alberto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and very nice overall.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place is great!! Overnight staff is great!! Michael was great help!!😁
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Staff welcoming, facility clean … room was clean and bed comfortable.
Stayed 1 night in Nov 2025

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, room clean, nice folding of towel presentation, nice rain shower head, in bath, only negative is ... a bigger up to date TV, and nice coffee machine except only 1 regular k cup, rest all decaff. would stay again though.
Stayed 1 night in Nov 2025

10/10 Excellent

Harley

Stayed 1 night in Nov 2025

8/10 Good

SUSAN

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was nice and very clean. No TV guide left in the room to help navigate the TV and locate channels which was frustrating. The mattresses we did not find to be comfortable. We could feel the springs. The continental breakfast was very good. Nice variety and plenty of seating to accommodate all the guests.
Stayed 1 night in Nov 2025

8/10 Good

Brian

Stayed 3 nights in Nov 2025

10/10 Excellent

Akiko

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in and check-out.
Stayed 1 night in Nov 2025

8/10 Good

Gerard

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Elena, Burke

Stayed 1 night in Nov 2025

10/10 Excellent

Jodi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Can I just shout out the fabulous staff? GPS rerouted us to Auburn NY - 3 hours away. Staff at Auburn MA pulled together to ensure I wasn't billed twice. How amazing are they?????
Stayed 1 night in Nov 2025

10/10 Excellent

Katie

Stayed 4 nights in Oct 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities
Easy checkin. Room was clean and nice. Comfortable bed. Was quiet. And breakfast was nice.
Stayed 1 night in Oct 2025

8/10 Good

Norman

Stayed 1 night in Oct 2025

8/10 Good

Jake

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice location that's out of the thick of things and easy to get to
Stayed 1 night in Oct 2025

8/10 Good

John

Stayed 1 night in Oct 2025

10/10 Excellent

Constance, Liberty

Room was great!
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Stayed 2 nights in Oct 2025

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