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Barceló Maya Caribe - All Inclusive

4.0 star property
VIP Access

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Photo gallery for Barceló Maya Caribe - All Inclusive

Aerial view
Free minibar, in-room safe, desk, blackout curtains
5 restaurants, breakfast, lunch, dinner served; Spanish cuisine
On the beach, white sand, sun-loungers, beach towels
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive

Explore the area

Map
Carr. Federal Chetumal-Puerto Juárez, Km. 266,3, Xpu-Ha, QROO, 77750
  • Ecopark Kantun Chi
    ‪5 min walk‬
  • Puerto Aventuras Golf Club
    ‪2 min drive‬
  • Puerto Aventuras Marina
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite (Swim Up Premium Level)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (Swim Up Premium Level)

  • 55 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Ocean Front Premium level)

Junior Suite (Ocean Front Premium level) | Free minibar, in-room safe, desk, blackout curtains

Junior Suite (Ocean Front Premium level)

  • 55 sq m
  • Park view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, desk, blackout curtains

Superior Room

  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Swim Up Premium Level)

Free minibar, in-room safe, desk, blackout curtains

Suite (Swim Up Premium Level)

  • 133 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Ocean Front Premium Level)

Suite (Ocean Front Premium Level) | Free minibar, in-room safe, desk, blackout curtains

Suite (Ocean Front Premium Level)

  • 133 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Swim Up Premium Level | 2A 1C)

Free minibar, in-room safe, desk, blackout curtains

Suite (Swim Up Premium Level | 2A 1C)

  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

3 outdoor pools, pool loungers

Barceló Maya Palace - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.4 out of 5, Excellent, (1747)
The price is €287
for 1 room
includes taxes & fees
22 May - 23 May
Barceló Maya Palace - All Inclusive

About this property

Barceló Maya Caribe - All Inclusive

On beach with 2 outdoor pools, near Ecopark Kantun Chi
Catch some rays at the beach or spend the day relaxing at Barceló Maya Caribe - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Barceló Maya Caribe - All Inclusive offers 414 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

2 outdoor tennis courts, a health club and a water park (surcharge) with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

U-Spa and U-Spa Kids has 25 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
Our customers tell us they can't get enough of Barceló Maya Caribe - All Inclusive's great beach location. During your stay, you'll be connected to the convention centre and just a quick walk from Xpu-ha Beach. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include 5 restaurants, a swim-up bar and a poolside bar
  • Splash around at the water park with a waterslide or swim in the 2 outdoor pools
  • Indulge with hydrotherapy, facials or manicures and pedicures at U-Spa and U-Spa Kids
  • Services include babysitting, a children's club and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Xpu-ha Beach and Ecopark Kantun Chi
  • Airport shuttle service available for a fee
Barceló Maya Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Barceló Maya Caribe - All Inclusive, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this property measures 12109 square feet (1125 square metres) and includes a conference centre. A children's pool, a health club, and a nightclub are also featured at the business-friendly Barceló Maya Caribe - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Xpu-Ha property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Caribe Buffet – This buffet restaurant serves breakfast, lunch and dinner. A children's menu is available.
Capitan Morgan Grill – This restaurant serves brunch and lunch. A children's menu is available.
La Fuente – This fine-dining restaurant specialises in Spanish cuisine and only serves dinner. Reservations are required.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling
Windsurfing

Land activities

Climbing wall
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free covered self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Capitan Morgan Grill
  • Caribe Buffet
  • La Fuente

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Steam room
  • Water park
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (12,109 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Caribe - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.65 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (one-way, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Barceló Maya Caribe - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Caribe
Barcelo Caribe Maya
Barcelo Maya Caribe
Barcelo Maya Caribe All Inclusive Xpu-Ha
Barcelo Maya Caribe All Inclusive
Barcelo Maya Caribe Xpu-Ha
Caribe Barcelo
Barceló Maya Caribe All Inclusive
Barceló Maya Caribe Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel
Barceló Maya Caribe All Inclusive Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property
Barceló Maya Caribe Inclusive
Barceló Maya Caribe - All Inclusive Xpu-Ha
Barceló Maya Caribe - All Inclusive All-inclusive property

Barceló Maya Caribe - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 560 out of 1000 reviews
Rating 8 - Good. 224 out of 1000 reviews
Rating 6 - Okay. 100 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 65 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anna, Bronx

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this resort
Stayed 7 nights in Jan 2025

10/10 Excellent

Shannon, Seaford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 20th visit! Also we were upgraded to Adults only as my VIP perk!! It was absolutely wonderful!
Stayed 5 nights in Jan 2025

10/10 Excellent

Rachel Lyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all was a good experience.
Stayed 7 nights in Jan 2025

10/10 Excellent

Michelle Deanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing trip to Mexico and really enjoyed our stay at Barcelo. The resort was clean and beautiful. We were upgraded when we arrived from Maya Caribe to Maya Riviera adults only which was a treat since we were travelling without our kids. We did walk along the entire beach and looked at all the hotels and they all seemed equally as impressive. The restaurants at the Maya Riviera were AMAZING. We did not have one bad meal or experience. We booked as soon as we got there and had reservations for the whole week. The staff everywhere were friendly, attentive and hard working. There is a bus that takes you from one resort to the other. The beach and sand are beautiful. It was at times hard to get a chair at the beach first thing in the morning, but eventually it cleared out. Always lots of chairs around the pools. It never felt crowded or busy. There’s nightly entertainment at multiple properties, mini golf, bowling, arcade games, so much food, casino, shopping. I noted the resort seemed very accessible - lots of elevators and ramps. There were people in wheelchairs and they had beach wheelchairs. Overall we were extremely impressed. This was only my second time to Mexico and my husbands first time, but we travelled with friends who have been there many times and said this hotel was by far the best. We are already talking about going back with our kids.
Stayed 7 nights in Jan 2025

10/10 Excellent

Summer

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff was very friendly and the little shops were nice. There is an onsite clinic and pharmacy. It was hard to get reservations to the restaurants.
Stayed 7 nights in Jan 2025

2/10 Terrible

Christine

Stayed 5 nights in Jan 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was larger than expected but the staff kept all areas clean. Dinners in the a la carte restaurants were excellent. Book them as soon as you arrive. The only downside was the buffet restaurant was overwhelming with choices and some items were not that great. I wish they had half the items but done well.
Stayed 5 nights in Jan 2025

10/10 Excellent

amir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Ira Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Great food, awesome beach
Stayed 6 nights in Dec 2024

10/10 Excellent

Cody

Stayed 7 nights in Dec 2024

8/10 Good

Brenda

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Service was not great. Line ups everywhere you went, not enough staff working for how many people stay there.
Stayed 7 nights in Jan 2025

10/10 Excellent

Luciano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is fantastic. We enjoyed access to the amenities of four hotels, including bars, swimming pools, and restaurants. The buffet restaurant is amazing, offering a wide variety of options, including local dishes. There are also other dining options with excellent food and service. The beach is beautiful with calm waters. While there are some rocky areas, it's easy to find sandy spots. The hotel is well-maintained and clean, with friendly staff who always greet you with a smile.
Stayed 6 nights in Jan 2025

10/10 Excellent

Iryna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place for a family vacation! We truly enjoyed the place, there were plenty of things to do for our family so we didn't need to leave the hotel. The beach was fantastic: white sand, shallow entrance, perfect depth for little kids. We'd love to come back again!
Stayed 7 nights in Jan 2025

10/10 Excellent

Kevin A, Glens Falls

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't actually stay at Maya Caribe. When we arrived, we were upgraded to the sister resort Maya Riviera one of the six resorts in the Maya Grand complex. It's an adults -only property that is the top resort in the group. We had access to all of the beaches, bars, restaurants and other amenities at all of the resorts. Dressel Divers is in the middle of the resorts and provides three trips each day to local dive sites. We had an excellent time diving and relaxing here.
Stayed 7 nights in Jan 2025

10/10 Excellent

Michele

Stayed 5 nights in Jan 2025

10/10 Excellent

Svetlana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parents should be taken care of their kids, special at buffet.
Stayed 7 nights in Dec 2024

10/10 Excellent

Bahram

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Ximena

Stayed 1 night in Sep 2024

10/10 Excellent

John T

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 11 nights in Dec 2024

8/10 Good

michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Adam

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked then the resort. The beach is amazing, snorkeling, turtles, beautiful sand. The only draw back is the never ending battle for beach chairs.
Stayed 9 nights in Dec 2024

8/10 Good

Dimitar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very well maintenanced property. A bit outdates. The thing I hated the most is the towel game. It is not supposed to wake up on 6:30 to go and put your towels to reserve chairs when you are supposed to relax and enjoy the vacation. There were multiple situations when people were getting angry because of lack of chairs. I don't get how the management can spend so much money on the resort to make customers enjoyng the stay, but oversee something important like that. I've seen this isuues in other resorts also and this is plain stupid. Also there were some moments when the water pressure was very low.
Stayed 7 nights in Dec 2024

10/10 Excellent

Cheyanne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it. So much to do for kids. Will recommend to others.
Stayed 7 nights in Dec 2024