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DoubleTree by Hilton York

4.0 star property

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Photo gallery for DoubleTree by Hilton York

Exterior
Family Room (2 Rooms) | In-room safe, individually decorated, desk, blackout curtains
Room, 1 Double Bed (Cosy Room) | In-room safe, individually decorated, desk, blackout curtains
Reception
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • Bar
  • Room service

Explore the area

Map
St Maurices Road, York, England, YO31 7JA
  • York Minster
    ‪6 min walk‬
  • Shambles
    ‪6 min walk‬
  • Jorvik Viking Centre
    ‪9 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪50 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed

7.4 out of 10
Good
(25 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

In-room safe, individually decorated, desk, blackout curtains

Family Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cosy Room)

In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed (Cosy Room)

8.2 out of 10
Very good
(23 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex) | In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed (Duplex)

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | In-room safe, individually decorated, desk, blackout curtains

Twin Room

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, desk, blackout curtains

Junior Suite, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2 Rooms)

In-room safe, individually decorated, desk, blackout curtains

Family Room (2 Rooms)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, individually decorated, desk, blackout curtains

Room, 2 Double Beds

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Room Family Room

Bathroom | Combined shower/bathtub, designer toiletries, hair dryer, towels

Two Room Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Deluxe Twin Room

In-room safe, individually decorated, desk, blackout curtains

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Duplex Double Room

  • Sleeps 2
  • 1 Double Bed

Cozy Double Room

  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • Sleeps 3
  • 1 King Bed

Two Double Room

  • Sleeps 4
  • 2 Double Beds

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Twin Room

In-room safe, individually decorated, desk, blackout curtains

Accessible Twin Room

  • Sleeps 2
  • 2 Single Beds

Accessible Queen Room

  • Sleeps 2
  • 1 Queen Bed

Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Hampton by Hilton York Piccadilly

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1118)
The price is €136
for 1 room
includes taxes & fees
30 Jul - 31 Jul
Hampton by Hilton York Piccadilly

About this property

DoubleTree by Hilton York

Hotel with a restaurant, a quick walk to Shambles
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
DoubleTree by Hilton York offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Digital televisions are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton York. During your stay, you're just a quick walk from Shambles. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy local cuisine while dining at The Yorkshire bar & grill
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Shambles and York Minster
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton York. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star York hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
DoubleTree by Hilton York has a restaurant serving breakfast, lunch, dinner and light fare.
Yorkshire Cafe – This café specialises in local cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 25 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Yorkshire bar & grill
  • Yorkshire Cafe

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.95 for adults and from GBP 7.50 for children
  • Uncovered self-parking fee: GBP 25 per day
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monkbar Hotel York
Monkbar York
Monkbar
Hotel Monkbar
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York

DoubleTree by Hilton York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 402 out of 1011 reviews
Rating 8 - Good. 302 out of 1011 reviews
Rating 6 - Okay. 161 out of 1011 reviews
Rating 4 - Poor. 100 out of 1011 reviews
Rating 2 - Terrible. 46 out of 1011 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mrs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Claire

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel disappoints on arrival!

The hotel disappoints as soon as you arrive. No curb appeal- Hotel split into various buildings annexes. It is more like a motel. Parking limited & crammed. Given a family room in an Annex at back of hotel which was by the laundry facilities & bin disposal, room accessed by dark steep damp smelling staircase to loft room. ( nightmare if u have small kids & cases) Only velux windows so no view, cold room with useless heater which flashed all night , a thin, old carpet , some wall & bathroom lights not working, shower arm fell off in my hand when tried to use & water flooded on to bathroom floor from cubicle which had mold in the corner- whole room depressing & claustrophobic . I asked if any other room was available & was told by miserable staff ‘no we are full ‘. The breakfast area was not big enough for all the guests. Only 1 coffee machine which we had to queue for. On check out we were offered a refund on our parking (£25) which then created a dispute over the card we used to pay for this which did not correspond with their system. Literally want to forget I was ever there!
Stayed 1 night in Apr 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had avery nice time
Stayed 3 nights in Apr 2025

8/10 Good

Ruchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Laura

Disliked: Property conditions & facilities, room comfort

Ok, not the best

Hotel was a bit tured, wonky floors, uneven floorboards. Room was clean, bed was ok, not the best Breakfast mediocre.
Stayed 1 night in Apr 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel ,I believe has had an upgrade Position for our needs was very good
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Wyn

Stayed 2 nights in Mar 2025

6/10 Okay

Danielle

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The toilet did not flush in our room. Basic amenities I would have considered standard. Saddened that a treat for my mum was Sub Standard. Not the usual Hilton experience I have had elsewhere.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Jade

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed for my 40th birthday and i was really unhappy with my stay. Upon entering the room, the vanity table was broken and the table top was flaking away exposing the MDF. The wardrobe had mis-matching handles. The divan base had stains on and the night switch wasnt working. The chair had stains all over it. In the bathroom the towel holder was broken off, the bath leaked, the base of the bath was filthy and broken. The sink was dirty with the cold sign missing off the tap. I have pictures of it all. I think that its terrible that we were put in a room so bad in the first place. We did complain and the receptionist spoke to managment who knocked some money off, but it really spoilt things as we were only there for 1 nite. Management didnt come to speak to us and didnt seem concerned about the long list of faults. For a hotel that has such a good reputation, i definitely wouldnt recommend and would not stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be booking again very soon

Amazing stay from start to finish, service was fantastic would highly recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

YongBeng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at york

The room is nice and BF with perfect! All the staffs are great
Stayed 1 night in Mar 2025

8/10 Good

Tamara

Travelled with group
Liked: Cleanliness, room comfort

Overall ok, but broken toilet

Overall ok but my toilet was broken and wouldn't flush, was promised it would be fixed when i was out the next day and it wasn't, i then had to pack up and move rooms after a tiring day.
Stayed 3 nights in Mar 2025

10/10 Excellent

Pua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

York with Doubletrees

It’s near and walking distance to places. Room is clean and new. Amazing breakfast too. Check in is a breeze
Stayed 1 night in Mar 2025

8/10 Good

Tobin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was let down by room service not answering and the app wouldn’t work, was babysitting so couldn’t leave the room 😢 Breakfast was really nice, good location l, friendly staff and room was prettty good - the suite does need redecorating though.
Stayed 1 night in Mar 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Wesley

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
freezing room again overpriced not again
Stayed 1 night in Mar 2025

8/10 Good

Nigel

Liked: Staff & service
The first room I slept in for one night was on ground floor bed 3 feet away from pavement it was surreal felt like there was people in the room and 3 lanes of traffic couldn’t sleep it was very dated and carpet was filthy. I spoke to Hazel who was brilliant she upgraded my room and the second night was far more pleasant. I don’t think Room 70 should be used or if it is customers should be warned of limitations.
Stayed 2 nights in Mar 2025

4/10 Poor

Marc

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Worst hotel room ever

Probably the worst hotel room I’ve ever stayed in - very little lighting, lights tripped off, power sockets don’t work, creaking floor boards, on busy main road lots of traffic noise, sofa bed had springs poking out very uncomfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband stayed here for our 10th wedding anniversary. The hotel is beautiful the staff are very friendly and helpful. Close to the centre.
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend trip

Booked a cosy double room for a weekend trip room was lovely and big especially the bathroom and very comfortable bed very close to city centre was very impressed would definitely stay again A☆
Stayed 1 night in Mar 2025

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