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Moxy York

3.5 star property

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Photo gallery for Moxy York

Exterior
42-inch flat-screen TV with satellite channels, TV
Lobby
Lobby
42-inch flat-screen TV with satellite channels, TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Black Horse Lane, York, England, Y01 7NE
  • Place, Shambles
    ‪4 min walk‬
  • Place, York Christmas Market
    ‪7 min walk‬
  • Place, York Minster
    ‪8 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪54 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(103 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed

Family Room, 1 Queen Bed with Sofa bed | Premium bedding, desk, laptop workspace, blackout curtains

Family Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(15 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Single Beds

9.2 out of 10
Wonderful
(26 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Moxy York

Hotel with a restaurant, 5-minute walk to Shambles
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and a business centre. Housekeeping is available on request.
Moxy York offers 118 accommodations with a hairdryer and free toiletries. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Moxy York. During your stay, you're just a quick walk from Shambles. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Breakfast bar
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the central location and the clean guestrooms
  • Just a 5-minute walk from Shambles and 9 minutes on foot from York Minster
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site.

Public spaces have free WiFi. A fitness centre, a terrace, and a picnic area are also featured at the business-friendly Moxy York.

This 3.5-star York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Breakfast bar – This lobby lounge specialises in international cuisine and serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Breakfast bar

Things to do

  • Gym

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways (94 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (92 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Mobile key entry
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per accommodation, per stay (maximum GBP 15 per stay)
  • Maximum 1 (weight limit: 77 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18 per person
  • Pet fee: GBP 15 per accommodation, per stay (maximum GBP15 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Moxy York Hotel York
Moxy York Hotel
Moxy York York
Moxy York York
Moxy York Hotel
Moxy York Hotel York
Moxy York a Marriott Hotel

Moxy York Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 1000 reviews
Rating 8 - Good. 243 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot with easy access to The Shambles and a host of great food and entertainment in York. Our check in was easy and the concierge (I wish a had taken her name!) gave us a fantastic dinner recommendation!
Stayed 1 night in Sep 2025

2/10 Terrible

Franklin

Stayed 1 night in Sep 2025

10/10 Excellent

Leisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The housekeeping staff is doing a great job. I liked l the front desk staff. They were always willing to help. I turned in a bag of laundry and they called a service who washed and dried it and brought it back that night. The hotel is pet friendly as we had our dog with us. The hotel is very centrally located in central York and we could easily walk to the sites. We wanted to stay longer; the rates started at $123 per night for the first two nights. I extended for a 3rd night because I needed to get my husband medical care and didn’t need the hassle of moving hotels on top of that. I paid almost $300 for that 3rd night and when I tried to extend a 4th night, it said you can’t stay less than 7 nights and the next morning I checked and it said it was $370 a night. It’s a nice place with a fun vibe. But, $370 a night and you have to stay 7 nights? Something is very odd with that. All in all, a great place to stay in the center of old York. We were pleased.
Stayed 1 night in Sep 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marking this down based on not having water in the room. I wouldn’t mind so much if it was clear whether the tap water was drinkable or not.
Stayed 1 night in Sep 2025

10/10 Excellent

Harryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bef
Stayed 2 nights in Sep 2025

10/10 Excellent

Philip, Sheffield

Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great location. All the staff were really friendly and helpful. Nice modern hotel. Looking to return.
Stayed 1 night in Sep 2025

10/10 Excellent

RAYMOND

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.. modern hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Philip

Liked: Cleanliness, staff & service
Our real disappointment was thete are no wardrobes only 4 coat hangers and 3 hooks on wall, ok if stayi 1.nightnot if staying any longer
Stayed 3 nights in Sep 2025

10/10 Excellent

Khor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located close to the city centre, making it very strategic and convenient for dining and exploring. Many tourist attractions are within walking distance. The staff are helpful and friendly, and the room was clean, quiet, and felt safe throughout my stay.
Stayed 2 nights in Sep 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, clean and reasonable sized rooms.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Allan

Stayed 1 night in Sep 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Almost perfect!

We love Moxy hotels - great vibe, clean and functional. BUT - madness that it took 40 minutes to get some yogurt and a toast. The kitchen refused to prepare it until the breakfast things had been cleared up, even though there were very few people having breakfast! Crazy and deeply disappointing as everything else was fab!
Stayed 2 nights in Sep 2025

10/10 Excellent

Stirling

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

6/10 Okay

Bauyrzhan

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I simply can’t remember the last time I received such excellent service !
Stayed 1 night in Aug 2025

8/10 Good

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great spot for walking everywhere good room with options for breakfast Only downside was the temperature Rooms are stifling and thermostat set 25* and couldn’t be altered. Uncomfortable for sleeping
Stayed 2 nights in Aug 2025

4/10 Poor

Mahsa

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Nobody explained the options I have while I was staying
Stayed 2 nights in Aug 2025

8/10 Good

Mischel

Travelled with partner
Liked: Cleanliness, staff & service
Good location with a very friendly and helpful staff. Check in heads up that the light under bed would shut its off after you settled in bed would have saved a call to the front desk. Our door had a deadbolt issue where it stuck out after you swiped the door. You could manually push it in to close the door. Let the staff know and they said they would get it looked at. All in all a good place to stay that is close to everything in York.
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Travelled with family
Liked: Amenities, property conditions & facilities
Very comfortable rooms a nd staff very friendly couldn’t do enough for you.
Stayed 1 night in Aug 2025