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Hotel Santa María

2.5 star property

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Photo gallery for Hotel Santa María

Reception
Family Quadruple Room, 2 Double Beds | Down duvets, free WiFi, bed sheets
Shower, free toiletries, towels
Exterior
Down duvets, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
Blvrd Mariano Matamoros Colonia Poxtla, Zacatlán, PUE, 73310
  • Place, Floral Clock
    ‪8 min walk‬
  • Place, The Murals of Zacatlan
    ‪15 min walk‬
  • Place, Canyon Viewpoint
    ‪15 min walk‬

Room options

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Down duvets, free WiFi, bed sheets

Standard Double Room Single Use

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room, 2 Double Beds

Family Quadruple Room, 2 Double Beds | Down duvets, free WiFi, bed sheets

Family Quadruple Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Double Beds

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About this property

Hotel Santa María

Hotel with free parking, 9-minute walk to Floral Clock
Concierge services, a TV in a common area and free self-parking are available at this smoke-free hotel. WiFi in public areas is free. Change of towels is available on request
Hotel Santa María offers 23 accommodations with free toiletries and portable fans. Beds feature down duvets. This Zacatlán hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
During your stay at Hotel Santa María, you're just a quick walk from Revolucion Municipal Market. Features include free WiFi in public areas and free self-parking, plus concierge services.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include a communal living room, TV in a common area and a water dispenser
  • Within a 15-minute walk of Floral Clock and Canyon Viewpoint
Hotel Santa María offers its guests concierge services, a communal living room, and a water dispenser. Public spaces have free WiFi. Self parking is free.

This Zacatlán hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Things to do

  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

More

  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Santa María

Children and extra beds

  • Children are welcome.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santa María Hotel
Hotel Santa María Zacatlán
Hotel Santa María Hotel Zacatlán

Hotel Santa María Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 17 reviews
Rating 8 - Good. 8 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Paulina Rachel

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Las camas muy duras, no pudimos descansar
Stayed 1 night in Nov 2024

10/10 Excellent

Norberto caballero

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena la estancia y la instalaciones , solo que el wifi es muy pobre y falla mucho
Stayed 1 night in Apr 2024

2/10 Terrible

Edgar Julian, Pachuca

Disliked: Cleanliness, staff & service, property conditions & facilities
Muy mal servicio
Stayed 1 night in Apr 2024

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hace falta mayor atención en la limpieza y la actitud del recepcionista
Stayed 2 nights in Mar 2024

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es cómodo, limpio,
Stayed 2 nights in Dec 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
La ubicación
Stayed 1 night in Dec 2023

8/10 Good

Norma Luz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le hace falta mas servicios.
Stayed 3 nights in Oct 2023

8/10 Good

Betzabe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El servicio bien
Stayed 3 nights in Aug 2023

8/10 Good

Francisco Javier

Stayed 1 night in Jul 2023

4/10 Poor

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities
Sin comentarios
Stayed 1 night in Jun 2023

8/10 Good

Miguel Angel Torres

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Excelente ubicacion, comoda y agradable personal; lo que no me gusto es que la habitacion me la entregaron con basura tanto en el cesto como cajones, regadera sin agua caliente, hasta que le indique al personal, triste porque ya habia desperdiciado mucha agua, esperando que saliera caliente

8/10 Good

Karina

Travelled with group
Liked: Staff & service
Buena atención del personal. Las habitaciones cuentan con lo básico, buena opciónpara pasar la noche considerando el precio
Stayed 1 night in Nov 2022

10/10 Excellent

Carlos

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó, el trato del personal muy bueno, las instalaciones también. Lo recomiendo para familias.
Stayed 1 night in Sep 2022

8/10 Good

Luis Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención
Stayed 1 night in Sep 2022

4/10 Poor

Araceli

Travelled with family
Disliked: Staff & service

Decepcionante

La regadera no servía bien, no tenía una adecuada caída de agua. Se escuchaba mucho ruido del personal del hotel con eso no permitían dormir.
Stayed 1 night in Sep 2022

8/10 Good

JOSE V

Travelled with family
Liked: Cleanliness, property conditions & facilities

Para que sigan mejorando

En terminos generales esta ok, solo que no tuve agua caliente.
Stayed 1 night in Apr 2022

6/10 Okay

Noemí Reyna

Travelled with family
Stayed 2 nights in Mar 2022