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Grand Hotel Zell Am See

4.5 star property

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Photo gallery for Grand Hotel Zell Am See

Junior Suite, Balcony, Lake View (Open Gallery) | Terrace/patio
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
Front of property – evening/night
Property amenity
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments

Reviews

8.8 out of 10
Excellent

Popular amenities

  • On private beach
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
Esplanade 4-6, Zell am See, Salzburg, 5700
  • Place, Lake Zell
    ‪2 min walk‬
  • Place, Zeller See Beach
    ‪3 min walk‬
  • Place, City Xpress Ski Lift
    ‪5 min walk‬

Room options

View all photos for Superior Double Room, Balcony, Lake View

Superior Double Room, Balcony, Lake View | Balcony view

Superior Double Room, Balcony, Lake View

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, Lake View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family Room, Lake View

  • 45 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Family Room, Balcony, Lake View

Family Room, Balcony, Lake View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family Room, Balcony, Lake View

  • 45 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Grand Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Double Room

  • 21 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, Sauna, Lake View

Deluxe Double Room, Sauna, Lake View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Double Room, Sauna, Lake View

  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room, Balcony, Partial Lake View (Air Condition)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Comfort Double Room, Balcony, Partial Lake View (Air Condition)

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room (Air Condition)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Comfort Double Room (Air Condition)

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Room amenity

Comfort Double Room

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, Lake View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Comfort Double Room, Lake View

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, Balcony, Lake View

Deluxe Room, Balcony, Lake View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, Balcony, Lake View

8.6 out of 10
Excellent
(7 reviews)
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony, Lake View (Open Gallery)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, Balcony, Lake View (Open Gallery)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 2 Bedrooms, Sauna, Lake View

Grand Suite, 2 Bedrooms, Sauna, Lake View | Living area | TV

Grand Suite, 2 Bedrooms, Sauna, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite, Lake View (Open Gallery)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, Lake View (Open Gallery)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Double Room, Balcony, Partial Lake View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Comfort Double Room, Balcony, Partial Lake View

8.0 out of 10
Very good
(2 reviews)
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

About this property

Grand Hotel Zell Am See

Luxury hotel on the beach, with indoor pool
Catch some rays on Grand Hotel Zell Am See's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Grand Hotel Zell Am See offers 131 accommodations with minibars and a safe. Each accommodation is individually decorated. A pillow menu is available. Televisions come with cable channels.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a private beach, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

GrandSpa has 6 treatment rooms. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.
Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Zell Am See. During your stay, you're just a quick walk from Lake Zell. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, facials or body treatments at GrandSpa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, a gym and a steam room
  • Steps from Lake Zell and Vogtturm City Museum
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Simply step outside to unwind on the hotel's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grand Hotel Zell Am See such as a complimentary children's club and an indoor pool.

There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. This luxury hotel also offers a children's pool, a steam room and a fitness centre. For a fee, parking is available.

This 4.5-star Zell am See hotel is smoke free.

Grand Hotel Zell Am See has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Ski shuttle nearby
  • Valet parking on site (EUR 12 per night; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Casino
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Slot machine
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a lake
  • On a private beach
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • Lift

More

  • 5 floors
  • Built in 1894
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Individual decor
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.55 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 12 per night (in/out privileges)
  • Pet fee: EUR 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Pets are not permitted in this property's restaurant and wellness area.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Grand Hotel Zell Am See
Grand Zell Am See
Zell Am See Grand Hotel
Zell Am See Grand
Grand Hotel Zell Am See Hotel
Grand Hotel Zell Am See Zell am See
Grand Hotel Zell Am See Hotel Zell am See

Grand Hotel Zell Am See Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 253 out of 461 reviews
Rating 8 - Good. 143 out of 461 reviews
Rating 6 - Okay. 33 out of 461 reviews
Rating 4 - Poor. 17 out of 461 reviews
Rating 2 - Terrible. 15 out of 461 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay by the lake

We loved staying at the Grand Hotel. The staff were gracious, professional, yet friendly. Food in the dining room was excellent. We particularly enjoyed all the choices for breakfast. Our room looked onto the lake. Spectacular view.
Stayed 3 nights in Aug 2025

10/10 Excellent

Brock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic and beautiful. The rooms could probably use a refresh but they still carry that historic charm you would expect. The staff is great and we will definitely be back.
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Stayed 1 night in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort

Faded glory but still impressive

The Grand has faded but still an impressive hotel, 5 course Dinner was good and breakfast was superb. Bed was one of the comfiest ones I've slept in. The staff were all super friendly and helpful. Getting to it is a little complicated in the one way system in Zell am See (don't solely rely on Google maps). Not sure it completely justified the price but it was an experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel with fantastic staff

Fantastic staff, beautiful hotel, would highly recommend
Stayed 4 nights in Jul 2025

8/10 Good

Stacy, Provo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed. Not great air conditioning but it was cooler while we were there so we kept the window open for much of the time. The restaurants with music could be heard until 10pm.
Stayed 2 nights in Jul 2025

8/10 Good

Nilam

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Great location friendly staff and lovely hotel
Stayed 4 nights in Jul 2025

6/10 Okay

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful position on the lake. Beautiful hotel. BUT NO AIRCON AND IT WAS TOO HOT TO SLEEP. It would be the perfect place to stay if the rooms were air conditioned. Such a beautiful hotel but being unable to sleep was a major let down
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew, Leesburg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, great location, and phenomenal staff.
Stayed 3 nights in May 2025

10/10 Excellent

Jürgen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charme der 1950er bis 70er. Etwas plüschig.

Kein klassisches Grandhotel in der jetzigen Form, eher 70er Jahre-Stil aber sehr komfortabel, etwas plüschig. Vor allem das sehr höfliche und zuvorkommende Personal ist zu loben.
Stayed 3 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was lovely. Took my parents and they were in love.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicola Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 5 nights in Dec 2024

10/10 Excellent

Tom

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful views over the lake

Lovely stay. Friendly welcome, easy check-in. One of our party upgraded at check-in (not me, it's never me, lol). Beautiful rooms overlooking the gorgeous lake. The half-board option was very good value for money. Very short stroll to the bars (incl Crazy Daisy's which is literally a stones throw away) and Christmas market. I'll definitely stay there again when the opportunity arises.
Stayed 1 night in Dec 2024

4/10 Poor

Ramona

Stayed 7 nights in Oct 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all amazing, friendly and helpful. A beautiful old building in a fantastic spot, 5 mins walk from the train station and 5 mins to the picturesque town centre.
Stayed 3 nights in Oct 2024

10/10 Excellent

Susann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great
Stayed 1 night in Oct 2024

10/10 Excellent

Miss J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Food was good.i do think our room could have done with up dateing with a lick of paint
Stayed 7 nights in Sep 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Room had a gorgeous view of the lake. Staff were extremely helpful. Had a wonderful stay.
Stayed 2 nights in Jul 2024

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was phenomenal and so very helpful. Lake & property location was great. Brewery and cafe open/service times were limited and somewhat confusing. Our room was clean and beds were comfortable. No air conditioning, which we knew about, so we brought fans and were also supplied with fans but am uncertain if this is normal or our room just happened to have some fans left in it. Biggest issue was that the train runs directly next to the hotel and is quite loud since we needed to leave our doors and windows wide open at night in order to cool our room enough to sleep. We were able to get some sleep with 5 fans going, 2 noise machines and ear plugs. It’s a beautiful setting with great staff and clean rooms but if you’re a light sleeper who requires coolness to sleep, this might not be the best option for you.
Stayed 3 nights in Sep 2024

8/10 Good

Rollin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Air conditioning needs to requested separately and is not included in the Expedia quoted rate We had two fans in the room and a door that opened to the lake and we were comfortable as we were only in the room after sunset. The dining was excellent.
Stayed 3 nights in Aug 2024

10/10 Excellent

FT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel with great staff

Fabulous location , wonderful hotel . Very comfortable beds, superb food , we booked half board ,which even included afternoon snacks. Only thing to criticise in our room ( we booked a superior double with sea view ) was the shower, very small and the shower head not fixed properly and making it difficult to shower, we called maintainence, but it wasn’t fixed . Trains regularly going past the hotel also very noisy during the night
Stayed 3 nights in Aug 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024