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Hampton by Hilton Zhangjiajie Tianmen Mountain

3.0 star property
VIP Access

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Photo gallery for Hampton by Hilton Zhangjiajie Tianmen Mountain

Restaurant
A multi-story hotel with a modern design, featuring a prominent entrance and a view of surrounding buildings and mountains.
A modern hotel corridor with marble flooring, a central chandelier, and elevator doors on either side.
A modern hallway with a marble floor, glass doors, and a colorful wall with illuminated panels.
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Dayong Road, Nancheng Jinzuo Building, Zhangjiajie, Hunan, 427000
  • Place, Tianmen Mountain Cable Car
    ‪1 min drive‬
  • Place, Tujia Folk Customs Park
    ‪3 min drive‬
  • Place, Zhangjiajie National Forest Park
    ‪5 min drive‬
  • Airport, Zhangjiajie (DYG)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Comfort Single Room, 1 Queen Bed, Private Bathroom, City View

A modern hotel room with a large bed, a desk, a chair, and a television.

Comfort Single Room, 1 Queen Bed, Private Bathroom, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Single Room, 1 Queen Bed with Sofa bed, Private Bathroom, City View

A modern hotel room with a large bed, a desk with a computer, a TV, and a large window with curtains.

Superior Single Room, 1 Queen Bed with Sofa bed, Private Bathroom, City View

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room, 2 Double Beds, Private Bathroom, Courtyard View

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Comfort Twin Room, 2 Double Beds, Private Bathroom, Courtyard View

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Double Beds, Private Bathroom, Courtyard View

Superior Twin Room, 2 Double Beds, Private Bathroom, Courtyard View | Desk, laptop workspace, free WiFi

Superior Twin Room, 2 Double Beds, Private Bathroom, Courtyard View

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

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Exterior
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  • Parking included
  • Free Wi-Fi
4.8 out of 5, Exceptional, 42 reviews
The price is €89
includes taxes & fees
12 Jul - 13 Jul
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About this property

Hampton by Hilton Zhangjiajie Tianmen Mountain

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. Housekeeping is available on request.
Hampton by Hilton Zhangjiajie Tianmen Mountain offers 202 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. This accommodation offers separate sitting areas. Cable televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Hampton by Hilton Zhangjiajie Tianmen Mountain, you're just a quick walk from Tianmen Mountain Cable Car. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a business centre, laundry facilities and a car charging station
  • On-site recreation includes a 24-hour gym
  • Steps from Tianmen Mountain Cable Car and 6 minutes by car from Zhangjiajie National Forest Park
  • Train station pick-up shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

There's an onsite business centre. The business-friendly Hampton by Hilton Zhangjiajie Tianmen Mountain also features a 24-hour fitness centre, coffee/tea in common area, and laundry facilities. Free self parking is available.

This 3-star Zhangjiajie hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Hampton by Hilton Zhangjiajie Tianmen Mountain has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Train station pick-up shuttle (surcharge) from 8:30 AM to 8:30 PM
  • Train station shuttle on request
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (119 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Smoking not allowed

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
Property Registration Number 91430800MA4L2NXG80
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hampton Zhangjiajie Tianmen Mountain
Hampton by Hilton Zhangjiajie Tianmen Mountain Hotel
Hampton by Hilton Zhangjiajie Tianmen Mountain Zhangjiajie
Hampton by Hilton Zhangjiajie Tianmen Mountain Hotel Zhangjiajie

Hampton by Hilton Zhangjiajie Tianmen Mountain Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 94 out of 125 reviews
Rating 8 - Good. 21 out of 125 reviews
Rating 6 - Okay. 9 out of 125 reviews
Rating 4 - Poor. 0 out of 125 reviews
Rating 2 - Terrible. 1 out of 125 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and pretty much stores and restaurants nearby
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location directly across the street from the Cable Car Station
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel and would highly recommend it to anyone looking for comfort, convenience, and great service. From the moment I arrived, the staff was warm, welcoming, and attentive, making the check-in process smooth and stress-free.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities
Hotel was good but could do with an update. Laundry was a great addition and breakfast was good.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Xu

Liked: Cleanliness, staff & service, property conditions & facilities
good service, very good location, extremely friendly staffs
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Attentive staff, superb breakfast, great location
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay here again and I will recommend this hotel to friends.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean modern hotel with nice staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities
Great staff and service.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Shivneil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was one of the best hotels i have ever stayed in around the world. The staff are the highlight, amazing service 👏
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Reach national park easily
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here at the end of a 2 day tour of the local mountains, and as this is located right at the end of one of the cable cars it was very convenient
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with excellent staff like Alice and Ms Kang to assist on all your needs. Well appointed clean room and delicious breakfast menu
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Marn Lay

Very helpful front desk staff. Room was spacious and well kept.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tetiwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and hotel was convenient for my short stay. Staff were very professional, warm and responsive and I would like to make a special mention of the young gentleman who helped me when I had issues connecting to WiFi. Unfortunately I cannot remember his name but he was excellent and patiently helped me to identify why I was unable to connect to WiFi. He made me feel valued as a customer and it is staff like him that really make a stay memorable and I am very grateful. Great location near Cable Car Station. I highly recommend this hotel
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, amenities
Delicious buffet breakfast. Attentive staff. Clean and beautiful hotel and great central location just in front of the tianmen mountain cable car station.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

izumi

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff are very friendly and helpful
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Boe Chuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Comfortable room. Highly recommended.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Davis

Liked: Cleanliness, amenities, property conditions & facilities
Xiao gu was fabulous. Needed a big car for my group and xiao gu was able to get it sorted for me ASAP. Room was clean too, good amenities everything was nice
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property and excellent condition
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Zhongwei

Liked: Cleanliness, staff & service, amenities
Great service and awesome staff. They were always around to help out with anything, like laundry, little things, you name it, impressive! Really made this trip to Zhangjiajie even better.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Near to restaurants and cable car to the mountain
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a free upgrade to a bigger room. The staff at the reception is extremely helpful and polite. The cleaning lady took such good care of us and went out of her way to keep us comfortable. The hotel provides free unlimited bottled water. There is also a free self service laundry. The property is centrally located and it’s a 5 min walk to the Tianmen cable car station. It is surrounded by plenty of restaurants and spas for a great massage. Breakfast spread is vast and good. The only minor negative point is that the bathroom shower water pressure at night after 11pm is very low.
Stayed 3 nights in Apr 2026