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Hotel Irma

3.0 star property

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Photo gallery for Hotel Irma

Beach/ocean view
Standard Room, 2 Double Beds, Ocean View | Premium bedding, down duvets, in-room safe, blackout curtains
Exterior detail
Spa reception
2 outdoor pools

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Calle Adelita S/N, La Madera Beach, Zihuatanejo, GRO, 40880
  • La Madera Beach
    ‪1 min walk‬
  • Zihuatanejo Bay
    ‪1 min walk‬
  • La Ropa Beach
    ‪3 min drive‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, blackout curtains

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View | Premium bedding, down duvets, in-room safe, blackout curtains

Standard Room, 2 Double Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Internal View

Premium bedding, down duvets, in-room safe, blackout curtains

Room Standard With Internal View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard With Sea View

Premium bedding, down duvets, in-room safe, blackout curtains

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

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The price is €113
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About this property

Hotel Irma

Seafront hotel with bar/lounge, near Zihuatanejo Bay
Spend the day on Hotel Irma's beach or relax by one of the hotel's 2 outdoor swimming pools.
Hotel Irma offers 69 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. 20-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, designer toiletries and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
2 outdoor swimming pools are on site.
Hotel Irma's great location gets high marks from our customers. During your stay, you're just a quick walk from La Madera Beach. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy ocean views while dining at LAS NARANJAS
  • Breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include tour or ticket assistance, luggage storage and wedding services
  • Guests have great things to say about the helpful staff and the location
  • Steps from La Madera Beach and 4 minutes on foot from Zihuatanejo Bay
Hotel Irma offers its guests 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Irma. Limited free parking is available on a first-come, first-served basis.

This 3-star Zihuatanejo hotel is smoke free.

The hotel hosts a free manager's reception daily.
LAS NARANJAS – Overlooking the ocean and pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: USD 9 to 13 for adults and USD 7 to 9 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • LAS NARANJAS

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On the bay
  • On the beach
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 3 buildings
  • 4 floors
  • Built in 1980
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Irma

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 9 to 13 for adults and USD 7 to 9 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Irma
Hotel Irma Zihuatanejo
Irma Zihuatanejo
Irma Hotel Mexico
Irma Hotel Zihuatanejo
Hotel Irma Hotel
Hotel Irma Zihuatanejo
Hotel Irma Hotel Zihuatanejo

Hotel Irma Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 457 out of 1001 reviews
Rating 8 - Good. 360 out of 1001 reviews
Rating 6 - Okay. 112 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always spotless. Super friendly staff & two nice swimming pools. The BEST view of the bay. No elevator and the famous “heart attack hill” makes it a bit of a challenge walking but worth the effort.
Stayed 14 nights in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
You must be in shape. Many hills and stairs to negotiate to go anywhere.
Stayed 7 nights in Feb 2025

8/10 Good

Ruby

Liked: Amenities
Great one night stay prior to leaving Mexico. Very clean
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and views, Close to town with a beach boardwalk all the way in. One issue some may have is stairs, there is no elevator and there are plenty of stairs and a steep grade up the hill coming from town. If these are an issue book somewhere else or practice on some stairs at home a few months before your trip.
Stayed 7 nights in Feb 2025

6/10 Okay

Jacci

Travelled with partner
Liked: Cleanliness, staff & service
Located on a steep hill. If you have any kind of disability this is not the place for you. No elevator and there are 6 floors. No fridge in the room. Pool chair cushions are super dirty. Having said all that we enjoyed our stay because the staff is awesome and it’s Zihuat which is amazing! If you are capable of walking it is located only about 10 minutes away from the excitement. Cabs are cheap though.
Stayed 11 nights in Feb 2025

10/10 Excellent

Steve

Stayed 4 nights in Feb 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Irma was friendly and accommodating . We started on the 6th floor, view was AMAZING! It should be noted that there is no elevator, therefore a lot of stairs! Room 603 had a constant pump kicking on an off, so we requested a room change and they obliged right away and went to the 3rd floor. Pools are amazing and a necessity. Food at this place was amazing. Try the Avocado/tuna dish. Lots of decks with lounge chairs for quiet areas, if you just want to stare at the view or read a book. Staff = amazing. Margarita's = amazing. Happy Hour 12-2pm & 5-7pm. Perfect meal time sipping :) Owner was onsite and very hands on and concerned about her guests and staff, nice to see that! Taxis usually always parked outside to get you up and down the hill to town, if you're unable to climb it. Beaches are clean and water was swimmable. Would definitely stay here again!
Stayed 7 nights in Feb 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in paradise

This hotel is very nice and in an area that is not loud during the night which made it perfect for relaxing. They have a nice restaurant with a beautiful view, the breakfast was delicious. They have a happy hour twice a day. The rooms are left spotless with the cleaning staff. The street at the entrance takes you to so many local eateries. The only thing I wish they had was a coffee maker in the room, they do offer free coffee in the morning and it’s very rich, however you do have to go down to the restaurant to get it.
Stayed 5 nights in Feb 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great view. Walkable into town and to the peir. Pool is nice.
Stayed 5 nights in Feb 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Irma is so lovely. The hotel is well maintained, staff were efficient and so friendly. We love it!
Stayed 1 night in Feb 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Beach and friendly fun pp Loved the massages at the beach and great organic open markets
Stayed 4 nights in Feb 2025

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were absolutely fabulous! Beautiful views, great views and an overall great stay.
Stayed 7 nights in Feb 2025

8/10 Good

Garrett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Manager LaPita is fantastic as she daily walks the open areas of the hotel and greets every guest and inquires if there is anything they require? Very professional and polite as well as the staff. Thxs for making our stay by treating us like family. R&C&G S
Stayed 9 nights in Jan 2025

10/10 Excellent

Maureen, Maplewood

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is an older property, not the fanciest but the location is amazing, the bed was comfortable, the staff was helpful and cheerful despite my very limited Spanish language skills and the air conditioning worked. What more could you ask? There are a lot of stairs, but I knew this when I chose the hotel, so it was expected. The only minor complaint that I would have it the lack of a refrigerator and coffee pot in the room, but I also knew this when I chose the hotel, so it was not expected. They do have free coffee in the morning, and we had the breakfast included so it was a good start to the day. For us, the pros of the property far outweigh the cons.
Stayed 7 nights in Feb 2025

4/10 Poor

Cherene

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Patty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view, the pool area, Spa was wonderful. Room was a bit sparse, but, ok. The friendliest staff ever! Cristo and Daniel were the best waiter and bartenders ever!
Stayed 4 nights in Jan 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was great. The service ranged from great to mediocre in the restaurant and bar. Great location to the town.
Stayed 7 nights in Jan 2025

2/10 Terrible

Jane, Denver

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Employed many employees that did not understand or communicate well with English language. Asked to move from our room as “special” people were arriving who wanted that room. Breakfast was included in our hotel pkg and was advised by food service staff that we could order “anything” on menu. That was not true and was told that extra monies would be necessary. Was not aware or told of a dollar limit. Beautiful views from hotel, no elevators just steps, 6 levels, mostly senior travelers.
Stayed 7 nights in Jan 2025

10/10 Excellent

Jonathan

Liked: Property conditions & facilities, room comfort
Very nice hotel very clean. The staff is very friendly and the food is very good.
Stayed 7 nights in Jan 2025

8/10 Good

Brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view of Zihuatanejo bay. Beautiful property. Short walk into town. Staff was excellent. Would have liked a refrigerator in the room. Local food was so amazing we always had leftovers. Maybe a shower door or curtain so we didn't flood the floor so much. Excellent over all.
Stayed 3 nights in Jan 2025

6/10 Okay

Susan

Travelled with group
Disliked: Property conditions & facilities
The room I had would be fine for basic accommodation or as a filler night. Dark rooms with limited ceiling or wall light, thin bed sheets with no blanket. No storage for anything, clothes or side table. Safe, beautiful view and close to other resorts along La Ropa!
Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Stayed 4 nights in Jan 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente muchas gracias por su servicio
Stayed 3 nights in Jan 2025

10/10 Excellent

Judith

Travelled with group
Room pretty basic, but enjoyed it! Staff and restaurant were great!
Stayed 1 night in Jan 2025

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