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Big Country Hotel & Suites, SureStay Collection by BW

2.5 star property

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Photo gallery for Big Country Hotel & Suites, SureStay Collection by BW

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast
Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast
Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
3010 Catclaw Drive, Abilene, TX, 79606
  • Place, Mall of Abilene
    ‪2 min drive‬
  • Place, McMurry University
    ‪4 min drive‬
  • Place, Dyess Air Force Base
    ‪5 min drive‬
  • Airport, Abilene, TX (ABI-Abilene Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Dining Table;Larger Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Dining Table;Larger Room;with Sofabed) | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Dining Table;Larger Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Dining Table;with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub (Dining Table;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | Desk, iron/ironing board, free WiFi, bed sheets

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

Big Country Hotel & Suites, SureStay Collection by BW

Hotel in Abilene with free breakfast and 24-hour business centre
This smoke-free hotel features a 24-hour business centre, coffee/tea in a common area and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk.
Big Country Hotel & Suites, SureStay Collection by BW offers 66 air-conditioned accommodations, with an iron/ironing board. Premium cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Abilene hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the comfortable beds at Big Country Hotel & Suites, SureStay Collection by BW. During your stay, you'll be within walking distance of Cinemark Century Abilene 12. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a 24-hour business centre, meeting rooms and conference space
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 2-minute drive from Cinemark Century Abilene 12 and a few minutes from Mall of Abilene
Public spaces have free WiFi and wired Internet. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 904 square feet (84 square metres) and includes conference space. The business-friendly Big Country Hotel & Suites, SureStay Collection by BW also features barbecue grills, coffee/tea in common area, and laundry facilities. Free self parking is available. A complete renovation of Big Country Hotel & Suites, SureStay Collection by BW was completed in March 2021.

This Abilene hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 904 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Renovated entire property - March 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.5 km) of the property will not be allowed to check in
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wingate Abilene
Wingate Wyndham Abilene
Wingate Wyndham Hotel Abilene
Wyndham Abilene
Wingate By Wyndham Abilene Hotel Abilene
Big Country Hotel Abilene
Hotel Big Country Hotel & Suites Abilene
Abilene Big Country Hotel & Suites Hotel
Hotel Big Country Hotel & Suites
Big Country Hotel & Suites Abilene
Big Country Hotel
Wingate By Wyndham Abilene
Big Country Abilene
Big Country
Big Country Hotel Suites
Big Country Hotel & Suites, SureStay Collection by BW Hotel
Big Country Hotel & Suites, SureStay Collection by BW Abilene

Reviews

Big Country Hotel & Suites, SureStay Collection by BW Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 568 out of 1037 reviews
Rating 8 - Good. 234 out of 1037 reviews
Rating 6 - Okay. 97 out of 1037 reviews
Rating 4 - Poor. 72 out of 1037 reviews
Rating 2 - Terrible. 66 out of 1037 reviews

Reviews

2/10 Terrible

Don

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible service and condtion.

Absolutely terrible place to stay. Condition, location, service....all horrible. Will never stay again.
Stayed 1 night in Apr 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool was filled in, all ice machines were taken out of service, no laundry service, exercise room was shut down, etc.
Stayed 2 nights in Aug 2025

6/10 Okay

Katherine

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Ok stay but not worth the money

Room door didn't actually shut all the way . We woke up to door open twice. Bathroom door was so crooked on hinge you had to struggle to get out of the bathroom if you shut the door . Carpet was sticky
Stayed 1 night in Aug 2025

2/10 Terrible

Jaime

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Dirty
Stayed 17 nights in Jul 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities

Horrible stay

Downgraded our room and charged same price. Advertise gym however it’s closed off and not accessible, breakfast they put a tray out and if it runs out too bad weather it’s still between hours of service or not. And if you’re there an hour after start time it’s cold. Room would not cool. I do not recommend
Stayed 4 nights in Jul 2025

2/10 Terrible

Tammy

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Choose another hotel.

The room reeked of mold and mildew. Everyone woke up with headaches and congestion. The breakfast was very poor. We ate a 7:00 and barely anything left and no sign of refilling. Eggs were rubbery. No water for guests.
Stayed 1 night in Jul 2025

10/10 Excellent

Monique

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Room was great!

Everything about our room was fantastic! It was clean and comfy. The only issues we had were that the laundry service and ice machines were not working on any of the floors. We originally thought our key was not working to open the laundry room, so we went to ask the front desk for help. When we asked the front desk about the key, the employee rudely told my spouse that it was because the dryers were not working. He explained that we needed ice at that moment, and he said that wasn't working either so that is why our key didn't work. We understand he may have been frustrated, but it wasn't our fault.
Stayed 1 night in Jul 2025

4/10 Poor

Theresa

My room the door was very hard to open and close it stick to the door frame. The shower had urine in the floor of the shower. Your breakfast Buffett could use some help. They only offered eggs and sausage oatmeal and cear
Stayed 1 night in Jul 2025

4/10 Poor

Alicia

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Dalia

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Handicap parking was excellent.
Stayed 1 night in Jul 2025

4/10 Poor

Lacey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly, however, the place smelled like sewage our room was really damp and in repair. Our sheets were even damp. The telephone was broken, they said they had a pool but was not accessible. There was one entrance and exit only for safety reasons so that was concerning and none of this was mentioned. Also our bathroom was in repair so we got a bar of soap and that was it and there were holes in the tub. It just felt a little gross the whole time.
Stayed 1 night in Jul 2025

2/10 Terrible

Everett

Stayed 4 nights in Jul 2025

6/10 Okay

Toby

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Janay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Luis

Stayed 3 nights in Jun 2025

10/10 Excellent

Meagan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel room, very spacious and comfortable with new appliances. Lobby is very nice with excellent breakfast and a little shop where you can buy snacks. Staff very nice and helpful. Only thing is it is several miles off I-10, so getting to and from can take a little while. But the place was so nice I would say it’s worth the extra drive time to get there.
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Jul 2025

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

kirsten

Stayed 2 nights in Jun 2025

2/10 Terrible

Sexton

Stayed 1 night in Jun 2025

8/10 Good

Esther

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, room comfort

Great Stay

The decor was so colorful and unique! The room was quiet & clean, but musty because the AC leaked.
Stayed 1 night in Jul 2025