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Jardín Secreto Centro Holístico

Property class: 3

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Photo gallery for Jardín Secreto Centro Holístico

Panoramic Cabin | Balcony
Romantic Cabin | Bed sheets
Exterior
2 outdoor pools
Aromatherapy, deep-tissue massages, sports massages, reflexology

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Niños Heroes Aeropuerto, Acapulco, Gro., 39893
  • Place, La Bonfil Beach
    ‪5 min walk‬
  • Place, Barra Vieja Beach
    ‪10 min walk‬
  • Place, Forum de Mundo Imperial
    ‪23 min drive‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪23 min drive‬

Room options

View all photos for Romantic Cabin

Romantic Cabin | Bed sheets

Romantic Cabin

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Cabin

Signature Cabin | Bed sheets

Signature Cabin

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Cabin

Panoramic Cabin | Bed sheets

Panoramic Cabin

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Cabin

Classic Cabin | Bed sheets

Classic Cabin

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Cabin

Family Cabin | Bed sheets

Family Cabin

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Bungalow

Family Bungalow | Bed sheets

Family Bungalow

  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Single Bed and 1 Large Single Sofa Bed

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About this property

Jardín Secreto Centro Holístico

This smoke-free hotel features 2 restaurants, 2 outdoor pools and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, wedding services, a garden and a picnic area are on-site.
Jardín Secreto Centro Holístico offers 8 accommodations with complimentary bottles of water and a ceiling fan. Bathrooms include a shower. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Jardín Secreto Centro Holístico, you're just a quick walk from La Bonfil Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • For dining with garden views, stop by Mamma Gaia, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Amenities include a gift shop, a terrace and a communal living room
  • On-site recreation includes kayaking
  • Within a 10-minute walk of La Bonfil Beach and Barra Vieja Beach
  • Cats and dogs welcome free of charge (restrictions apply)
There are 2 restaurants on site. WiFi is free in public spaces. Jardín Secreto Centro Holístico offers its guests 2 outdoor swimming pools. Spa services, a terrace, and gift shops/newsstands are also featured at Jardín Secreto Centro Holístico. Self parking is free.

This 3-star Acapulco hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 9:00 AM to 1:00 PM.
Mamma Gaia – Overlooking the garden, this restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open select days.
San Sebas – Overlooking the garden, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 9:00 AM to 1:00 PM for a fee: MXN 350 for adults and MXN 350 for children
  • 2 restaurants
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Mamma Gaia
  • San Sebas

Things to do

  • 2 outdoor pools
  • Kayaking

Family friendly

  • 2 outdoor pools

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Ceiling fan
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 350 for adults and from MXN 350 for children
  • Rollaway bed fee: MXN 500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Jardín Secreto Centro Holístico Hotel
Jardín Secreto Centro Holístico Acapulco
Jardín Secreto Centro Holístico Hotel Acapulco

Jardín Secreto Centro Holístico Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Brenda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I am appalled due to my experience with this place. The arrival was so nice, I loved being surrounded by nature and the cabins are super cute, then I get to my room. It was nice, but no ac only fans. My sheets were never changed during my stay there. I never got my dirty towels removed from my room and replaced with new ones. I asked about that and they said they only change sheets and towels every 3 days. I stayed exactly 3 nights but I have NEVER been to a hotel that has that policy, that’s gross. On my second to last day there after getting my room cleaned an animal somehow got into my room and pooped on the bathroom floor. Yes POOP! It looked like maybe dog poop and then I also found traces of rat poop. I am traumatized. I asked for my money back and that I would rather sleep in the airport with these conditions. They offered me a change of room since a refund was not possible. That new room also got a critter or iguana that got in somehow and yes you guessed it, pooped in the shower floor. I have pictures and videos of everything. The morning I am leaving this new room I wake up to a wet floor, a leak happened over night due to the storm. I will never step foot into this facility every again in my life. Never will I recommend this place to anyone. Yoga classes require at least 2 ppl to actually have a class. That is NOT disclosed on the website. I am beyond disgusted and upset to say the least.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities
Solo nos falto qué el hago caliente funcione
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y servicio como siempre
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen entorno, relajado
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

Maribell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
increíble lugar para “relajarse”, rodeado de mucha vegetacion, las cabañas son muy comodas, el cenote es ideal para nadar y refrescarse. Todo hubiera sido excelente! Pero desafortunadamente ese fin de semana en el restaurante de a lado se realizo una boda que nos hizo imposible dormir esa noche por el ruido, terminó a las 5 de la mañana y un joven de la fiesta en estado de ebriedad trato de abrir nuestra cabaña. Se que es ajeno al jardín secreto, pero creo que deberían avisar de este tipo de eventos. De allí en fuera todo fue excelente, el staff muy amable siempre
Stayed 3 nights in Mar 2023
Verified review

6/10 Okay

Othon

Liked: Cleanliness, staff & service, property conditions & facilities

Retro estancia 23 a 27 Dic

El hotel lo usamos para dormir, la sorpresa fue que no había agua caliente. El desayuno está espectacular, sobre todo el Pan Francés.
Stayed 4 nights in Dec 2022
Verified review

4/10 Poor

OTHON MANUEL

Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Aideé

Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

berenice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Edith

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Verified review

8/10 Good

francisco garcia

Stayed 3 nights in Apr 2023