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Park Royal Beach Acapulco - All Inclusive

3.5 star property

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Photo gallery for Park Royal Beach Acapulco - All Inclusive

Premier Double | View from room
Property video
Reception
3 bars/lounges, swim-up bar, poolside bar
Body treatments, body scrubs, facials, massages

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Av. Costera Guitarrón, No. 110, Fracc. Playa Guitarrón, Acapulco, GRO, 39880
  • Place, Guitarrón Beach
    ‪3 min walk‬
  • Place, El Veladero National Park
    ‪5 min drive‬
  • Place, Botanical Gardens of Acapulco
    ‪5 min drive‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪64 min drive‬

Room options

View all photos for Room Standard with Pool View

In-room safe, desk, blackout curtains, iron/ironing board

Room Standard with Pool View

  • 54 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Room Standard with Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Room Standard with Garden View

  • Garden view
  • 54 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Room Deluxe with Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Room Deluxe with Ocean View

  • Ocean view
  • 54 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Nature View Double

Deluxe Nature View Double | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Nature View Double

7.0 out of 10
Good
(8 reviews)
  • Garden view
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Premier Double

Premier Double | In-room safe, desk, blackout curtains, iron/ironing board

Premier Double

  • Sea view
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Pool View

Deluxe Room, Pool View | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, Pool View

7.4 out of 10
Good
(13 reviews)
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Nature View King

Deluxe Nature View King | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Nature View King

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Pool View King

Deluxe Pool View King | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Pool View King

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Superior Double

Deluxe Superior Double | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Superior Double

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Superior King

Deluxe Superior King | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Superior King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Park Royal Beach Acapulco - All Inclusive

Catch some rays at the nearby beach or spend the day relaxing at Park Royal Beach Acapulco - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants. Change of towels is available on request
Park Royal Beach Acapulco - All Inclusive offers 136 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. 27-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Acapulco property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body scrubs and body treatments.
During your stay at Park Royal Beach Acapulco - All Inclusive, you're just a quick walk from Guitarrón Beach. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and 3 restaurants.
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a swim-up bar and a poolside bar
  • Self-parking available for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Indulge with body scrubs, massages or facials at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 5-minute drive from Acapulco Golf Club and 5 minutes from Botanical Gardens of Acapulco
Park Royal Beach Acapulco - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Park Royal Beach Acapulco - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a health club. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

There's an onsite 24-hour business centre. A children's pool, a sauna, and a complimentary children's club are also featured at the family-friendly Park Royal Beach Acapulco - All Inclusive. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Acapulco property.

Bahia – This theme restaurant serves breakfast and dinner.
El Pescador – This restaurant specialises in seafood and only serves lunch. Open daily.
La Trattoria – This restaurant only serves dinner. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included

Land activities

Football
Volleyball

Lessons/classes/games

Aerobics
Bartending
Dancing

Entertainment

On-site entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (MXN 220 per night)
  • Limited on-site self parking

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bahia
  • El Pescador
  • La Trattoria

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Snorkelling
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre

Outdoors

  • Direct access to the beach
  • Garden
  • On the bay
  • Pool loungers

Full-service spa

  • Body scrubs
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (130 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • 13 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Park Royal Beach Acapulco - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 220 per night
  • Early check-in is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses some wind energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Acapulco Park Royal
Park Royal Acapulco
Park Royal Acapulco All Inclusive
Park Royal Acapulco Hotel Acapulco
Park Royal Hotel Acapulco
Park Royal Resort Acapulco
Park Royal All Inclusive Family Beach Resort
Park Royal Acapulco Family Beach
Park Royal Acapulco All Inclusive Family Beach
Park Royal All Inclusive Family Beach
Park Royal Acapulco Inclusive
Park Royal Acapulco All Inclusive
Park Royal Acapulco - All Inclusive Acapulco
Park Royal Acapulco All Inclusive Family Beach Resort
Park Royal Acapulco - All Inclusive All-inclusive property
Park Royal Beach Acapulco
Park Royal Acapulco All Inclusive
Park Royal Beach Acapulco - All Inclusive Acapulco
Park Royal Beach Acapulco - All Inclusive All-inclusive property

Park Royal Beach Acapulco - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 98 out of 204 reviews
Rating 8 - Good. 50 out of 204 reviews
Rating 6 - Okay. 30 out of 204 reviews
Rating 4 - Poor. 10 out of 204 reviews
Rating 2 - Terrible. 16 out of 204 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

armando

Liked: Cleanliness, property conditions & facilities
Food and service are very good
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

LRZ Y ASOCIADOS

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Room smelled funny. Food was mid to okay, overall service from staff was good, aside from them pushing you to buy their vacation plan. Would not visit again, much better resorts out there for the price.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 7 nights in Nov 2025
Verified

6/10 Okay

Silvia Margarita

Liked: Cleanliness
Disliked: Amenities
They have to improve the gastronomic offers, it was always the same menu and never offered beef, only pork and chicken. The staff is nice.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

CLAUDIA

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 4 nights in May 2025
Verified

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good. Challenging to find your room at first :-) You will walk a lot on the property and climb stairs often. Unless you like to wait for the elevators. Food is traditional - no chicken nuggets, no cheese-only pizza, seafood is represented mostly by ceviche, kids may stay hungry for a couple days :-) Beach access is superb. Staff is very friendly.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

fabiola

Liked: Staff & service, amenities, property conditions & facilities
Like
Stayed 2 nights in May 2025
Verified

2/10 Terrible

R Elia

Disliked: Cleanliness, property conditions & facilities
Terrible stay. Horrible food, chicken wings and pork. Really. Really bad. Weird food all around. No service elevator so all the food and janitorial staff sharing one elevator w the guests. Several elevators to get to your room. Inconvenient. Phones don’t work. All inclusive but two types of beer. Indio and Tecate light Red and white wine. No options Really. Please don’t stay here. I paid 3000 dollars for one week. Horrible stay.
Stayed 7 nights in Oct 2025
Verified

6/10 Okay

Cruz

Liked: Cleanliness
We’ve stayed at other Royal resorts in Mexico (Cancun and Cabo) and had great experiences, but this Acapulco location was the weakest by far. It wasn’t terrible, but it’s in serious need of updates and improvements. The staff was fine overall, but the timeshare sales team was very pushy. They bothered us daily, which quickly became frustrating when all we wanted was to relax. The food was average. We often ended up leaving the resort for dinner, which made the all-inclusive package feel like poor value. They do have one restaurant that’s better than the rest, but you need to make a reservation — and the process requires waiting in line, something I’ve never seen at other resorts. The resort is very family-oriented, which means there are lots of kids. That’s fine if that’s what you’re looking for, but families should also know that children are even allowed at the pool bar, which I personally found inappropriate. Other negatives: the elevators are in very bad shape and should be replaced, and the rooms are small compared to what you’d expect from a resort-style property. In short: if you’re traveling with kids and don’t mind some of the inconveniences, this resort may be fine. But if you’re looking for the quality and experience you get at other Royal properties, this one will likely fall short.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones limpias , personal muy amable y servicial. Excelente servicio de todo el staff. Instalaciones cuidadas y una bella vista de la bahía.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Yoly

Disliked: Cleanliness, staff & service, amenities
El chec in, muy rápido, el personal de recepción apático, los promotores de ventas de membresías super amables el primer día, te los encontrabas hasta en la sopa, hasta que se hizo hostigamiento y nos molestó, no Es la primera vez que nos hacen invitación a su desayuno para la plática, cuando les externé que no íbamos a comprar nada, ya ni nos saludaron. La habitación e muy pequeña para 4 personas, lo peor completamente sucia, el baño con hongos en los azulejos y el piso sucio, lleno de madejas de cabellos, tiré una botella vacía debajo de una cama y la botella allí se quedó hasta nuestra salida, todos los días hacían el aseo hasta las 4:30 de la tarde. Solicité una habitación más grande en recepción porque Expedia nunca me contestó obviamente pagando la diferencia y me dijeron que no, que esas eran para socios y nosotros no teníamos derecho. Para la reservación en uno de sus restaurantes de comida italiana, la hostess discrimina a los huéspedes, la alberca sucia, la playa huele a caño, y otra la comida bastante mala y todos los días es lo mismo. Y para colmo llegan grupos de chavitos que se ponen alcoholizados y se ponen a gritar y azotar puertas a altas horas de la noche, en recepción nadie contesta
Stayed 5 nights in Feb 2026
Verified

2/10 Terrible

Flavio

Liked: Cleanliness
Disliked: Amenities
Los elevadores hacen mucho ruido La comida deja mucho que desear Y el personal no es del todo amable
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Jacqueline Jazmin

Disliked: Amenities, property conditions & facilities
Falta de personal y atención hay que hacer filas y eso es muy incómodo
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Miguel Ángel

Liked: Cleanliness, staff & service, amenities
El hotel quedó muy bonito y se siente uno en un ambiente muy relajado. La playa es genial
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jair Fco

Liked: Cleanliness, staff & service, amenities
El personal y servicios en general, aunque hubo detalles en la alberca y en nuestra habitación.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

LUCIO

Disliked: Cleanliness, amenities, property conditions & facilities
Usan unas lanchas o góndolas que siempre estuvieron llenas y todos los pasillos oscuros
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brandon Alberto

Todo estuvo bien salvo que en la playa no dejan estar con bocina, pero a nadie le molestaba y aparte de acuerdo a las políticas de México nadie puede prohibirlo. Ya no seguí para evitar conflictos pero si gustan, tienen todos mis datos para continuar
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Francisco Jesus

Liked: Staff & service
Los servicios de comida son malos, comida mal elaborada. Que te cobren estacionamiento cuando deberia ser un servicio incluido. Tienen un restaurante basados en marisco y no tienen variedad en menu de marisco, tienen mas de comida mexicana. Higiene en areas comunes, restaurant es decadente
Stayed 1 night in Feb 2026
Verified

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities
El hotel y el personal de LUJO. La comida del bufete muy mala. Pero el restaurante Italiano rico. La playa bonita.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jesús Antonio

Liked: Cleanliness, amenities, property conditions & facilities
El personal muy amable la comida muy rica y fresca la habitación impecable excelente personal en general
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Marco

Liked: Amenities, property conditions & facilities
Las personas que ofrecen tiempos con partidos, te incomodan la estancia en el hotel
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Yazmin

Liked: Cleanliness, amenities, property conditions & facilities
Instalaciónes y servicio del personal bien todos muy amables, podrian mejorar en la calidad de los alimentos, variedad de los mismos asi como mejorar en la clase de alchol que manejan ya que por lo mismo habia mucho desperdicio de los mismos
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Diana Yesenia

Liked: Property conditions & facilities
Disliked: Cleanliness
Había basura en la habitación, el jugo de naranja en el desayuno está súper diluido con agua o tiene algo que no tiene sabor.
Stayed 2 nights in Jan 2026