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The Richmond Hotel - Adelaide

4.0 star property

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Photo gallery for The Richmond Hotel - Adelaide

Terrace/patio
Terrace/patio
Desk, iron/ironing board, free WiFi, bed sheets
Breakfast, lunch and dinner served
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Parking included
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View in a map
128 Rundle Mall, Adelaide, SA, 5000
  • Place, University of Adelaide
    ‪2 min walk‬
  • Place, Rundle Mall
    ‪3 min walk‬
  • Place, Adelaide Oval
    ‪12 min walk‬
  • Airport, Adelaide, SA (ADL)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Studio King Room

Desk, iron/ironing board, free WiFi, bed sheets

Studio King Room

9.0 out of 10
Wonderful
(6 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Desk, iron/ironing board, free WiFi, bed sheets

Executive Room

8.6 out of 10
Excellent
(7 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed, City View

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, 1 Bedroom

Desk, iron/ironing board, free WiFi, bed sheets

Family Studio, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

The Richmond Hotel - Adelaide

Art Deco Adelaide hotel connected to a shopping centre, steps from Rundle Mall
A restaurant, a bar/lounge and a conference centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/cafe, express check-out and a front desk safe are on-site. Housekeeping is available on request.
The Richmond Hotel - Adelaide offers 30 accommodations with coffee/tea makers and a hairdryer. 34-inch plasma televisions come with digital channels.

Bathrooms include a separate bath and shower and complimentary toiletries. This Adelaide hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at The Richmond Hotel - Adelaide. During your stay, you'll be connected to a shopping centre and just a quick walk from Rundle Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, 4 meeting rooms and a conference centre
  • Steps from Rundle Mall and 4 minutes on foot from University of Adelaide
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 4 meeting rooms available. The business-friendly The Richmond Hotel - Adelaide also features a terrace, express check-out, and a front desk safe. Self parking is free.

This 4-star Adelaide hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 9:00 AM to 11:00 AM.
The Loft – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Basement Bar – This sports bar serves lunch and light fare. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site

Food and drink

  • Daily full breakfast available 9:00 AM to 11:00 AM for a fee: AUD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Basement Bar
  • The Loft

Family friendly

  • In-room refrigerator

Conveniences

  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 4 meeting rooms
  • Conference centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (203 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 34-inch HDTV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out fee: AUD 20
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (8:00 AM - 5:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 10 to 30 per person
  • Late check-out fee: AUD 20
  • Rollaway bed fee: AUD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Saturday: 8:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Richmond Adelaide
Hotel Richmond Rundle Mall Adelaide
Hotel Richmond Rundle Mall
Richmond Rundle Mall Adelaide
Richmond Rundle Mall
The Richmond Hotel
Hotel Richmond on Rundle Mall
The Richmond Adelaide Adelaide
The Richmond Hotel - Adelaide Hotel
The Richmond Hotel - Adelaide Adelaide
The Richmond Hotel - Adelaide Hotel Adelaide

Reviews

The Richmond Hotel - Adelaide Reviews

8.8

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 521 out of 1000 reviews
Rating 8 - Good. 340 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

Reviews

4/10 Poor

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel has no reception on sundays, so need to do after hours check in. No signs etc where keypad is? After hours phone number just kept disconnecting. Room was old. Bathroom cabinet door fell off.
Stayed 1 night in Aug 2025

4/10 Poor

Dwayne

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
To start with, the staff were great, friendly and helpful. We had accidentally booked the wrong dates but they helped us change them without affecting us financially. This is where the good side of the stay finished. Our room was freezing cold and the heating was not working (in the middle of winter). We couldnt get a change of room due to bookings so were given a couple of bar heaters but they still didnt help make the room any more comfortable. In the bathroom we never touched a cold water tap and the water was barely hot enough for a shower. The ceiling in the bathroom still had raw spak and plaster that hadnt been sanded back and painted. Walking around the corridors it was evident they dont get vacuumed often with paint flakes and dirt on the floor. On Saturday we went to the restaurant for a couple of drinks but wasnt able to as it was reserved for a function so we went to bar in basement only to have this shut at 6pm. Previously mentioned function had live music playing so loud we couldnt be comfy in our room or sleep. In the past we would confidently book at the Richmond and trust it would be a good stay, but over the last couple of years this trust and comfort has eroded and we will be looking elsewhere in the future as it feels its gradually going downhill.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for my corporate office that I was visiting. Check in was simple.
Stayed 5 nights in Jun 2025

6/10 Okay

Agata

Travelled with family
Disliked: Cleanliness, amenities
The room was comfortable space wise. Beds were comfortable. But the shower was dirty with grime and mould. Dust was evident where the glasses and cups were kept. We were given another room straight away once we brought it to the attention of the receptionist. However a clean room/bathroom is expected from the get go. Accommodation was easily accessible to anyone passing by. The locks to our room were very outdated and no barrier for any random to access.
Stayed 2 nights in Jun 2025

6/10 Okay

James

Liked: Property conditions & facilities
Unfortunately when we were there the Restaurant was not open on Sunday night. I do not know if this is normal . Also there were no information centres open in Adelaide on Sunday night.
Stayed 2 nights in May 2025

6/10 Okay

Julie

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Excellent position in city and good sized rooms but lacking attention to operational details ie TV and cleaning. Voucher Unable to be used.
Stayed 2 nights in May 2025

6/10 Okay

Stewart

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in May 2025

6/10 Okay

Claire

Business traveller
Location was good however the restaurant was not open the two nights I stayed for dinner or breakfast as advertised, room was not made up on first morning despite request, staff were quite dismissive on check out.
Stayed 2 nights in May 2025

6/10 Okay

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great property! Convenient location! Construction nearby but it wasn’t an issue.
Stayed 1 night in May 2025

4/10 Poor

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Liked - convenient and we like the balcony rooms. Disliked - 06:58 drilling and renovation works right outside room.
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy with our 3 night stay, good facilities in the room . Quiet in the evenings.
Stayed 3 nights in Apr 2025

8/10 Good

Dale, Edmotnon

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Room rug and hallways were dirt - renovations going on . Staff was helpful
Stayed 3 nights in Mar 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived very late but check-in was pre-arranged and went smoothly due to the efforts of the day manager who was outztanding. At midnight the restaurant was long closed but there is a 24 hour Hungry Jack right down the street, so we survived until morning. Great breakfast in the hotel. Watched the Super Bowl in the lounge and complimentary snacks were served.
Stayed 1 night in Feb 2025

8/10 Good

Janice

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Raymond

Liked: Cleanliness
I can't give a fair review. Being woken before 6am by banging and construction noise was not great. Mentioning it on check out and being told it wasn't meant to start till 8am didn't improve my mood. A little note in the room with some ear plugs or even just a warning when checking in would have gone a long way in improving the experience
Stayed 1 night in Jan 2025

10/10 Excellent

jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Brad

Liked: Staff & service, property conditions & facilities, room comfort
Great location but room and bathroom were not the cleanest
Stayed 1 night in Dec 2024

10/10 Excellent

DANIEL

Stayed 1 night in Dec 2024

8/10 Good

Amanda

Stayed 1 night in Nov 2024

10/10 Excellent

Duke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the heart of downtown shopping district
Stayed 2 nights in Nov 2024

10/10 Excellent

Catherine

Stayed 1 night in Dec 2024

10/10 Excellent

Bridgette

Business traveller
Incredibly helpful and welcoming staff. Large, clean rooms. Accessible.
Stayed 2 nights in Dec 2024

4/10 Poor

Seung woo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024