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Enorme Santanna Island

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Photo gallery for Enorme Santanna Island

Seasonal outdoor pool, open 8:30 AM to 8:00 PM, pool umbrellas
Standard Double Room, Sea View | Premium bedding, memory-foam beds, in-room safe, desk
2 bars/lounges, poolside bar, beach bar
Standard Double Room, Sea View | Balcony view
Superior Swim Up Sea View Room | Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Sissi Lasithiou, Agios Nikolaos, Crete, 724 00
  • Place, Sissi Mini Golf
    ‪5 min walk‬
  • Place, Boufos
    ‪5 min walk‬
  • Place, Palm Bay Beach
    ‪9 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Double Room

Double Room | Premium bedding, memory-foam beds, in-room safe, desk

Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Swim Up Room

Double Swim Up Room | Premium bedding, memory-foam beds, in-room safe, desk

Double Swim Up Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, memory-foam beds, in-room safe, desk

Superior Double or Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room with Private Pool

Superior Room with Private Pool | Premium bedding, memory-foam beds, in-room safe, desk

Superior Room with Private Pool

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Swim Up Room

Superior Swim Up Room | Beach/ocean view

Superior Swim Up Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Swim Up Sea View Room

Superior Swim Up Sea View Room | Beach/ocean view

Superior Swim Up Sea View Room

  • Sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, Partial Sea View

Superior Room, Partial Sea View | Premium bedding, memory-foam beds, in-room safe, desk

Superior Room, Partial Sea View

  • Partial sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Sea View

Standard Double Room, Sea View | Premium bedding, memory-foam beds, in-room safe, desk

Standard Double Room, Sea View

  • Sea view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Enorme Santanna Island

Along with 5 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a beach bar, a poolside bar and a snack bar/deli are on-site.
Enorme Santanna Island offers 286 air-conditioned accommodations, which are accessible via exterior corridors, and features espresso makers and a safe. Rooms open to furnished balconies. Memory foam beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Agios Nikolaos hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a steam room, a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and body treatments.
During your stay at Enorme Santanna Island, you're just a quick walk from Sissi Mini Golf. Enjoy features like free WiFi in public areas and free self-parking, plus 5 restaurants.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy international cuisine with ocean views at Sunset Buffet Restaurant, one of the property's 5 restaurants and 2 bars/lounges
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and fitness classes
  • Just a 4-minute walk from Sissi Mini Golf and 5 minutes on foot from Boufos
  • Airport shuttle service available for a fee
Some rates at Enorme Santanna Island are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enorme Santanna Island offers its guests a seasonal outdoor pool, a steam room, and a fitness centre. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi.

Spa services, a library, and a terrace are also featured at the luxury Enorme Santanna Island. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Agios Nikolaos hotel is smoke free.

Sunset Buffet Restaurant – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
“Brunch & Co’’ – This poolside theme restaurant specialises in Mediterranean cuisine and serves brunch and lunch. Open daily.
“Veggera’’ Cretan Cuisine – Overlooking the ocean, this theme restaurant specialises in Greek cuisine and only serves dinner. Reservations are required. Open daily.
“Trattoria Bella’’ – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
“Umika’’ Asian Fusion – Overlooking the ocean, this sushi bar specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Enorme Santanna Island are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
In-room minibar (non-alcoholic beverages included)

Lessons/classes/games

Yoga

Entertainment

On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • “Brunch & Co’’
  • “Trattoria Bella’’
  • “Umika’’ Asian Fusion
  • “Veggera’’ Cretan Cuisine
  • Sunset Buffet Restaurant

Things to do

  • Fitness classes
  • Gym
  • Library
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Deep-tissue massages

Accessibility

  • No lift
  • Tile flooring in room

More

  • 2 floors
  • Built in 2024
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 79 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 79 (one-way), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Enorme Santanna Island offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 1303564
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 15 April and close on 31 October.
  • Pool access available from 8:30 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Enorme Santanna Island Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 15 out of 33 reviews
Rating 8 - Good. 14 out of 33 reviews
Rating 6 - Okay. 1 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, charming, delicious, relaxing experience in this hotel, everything satisfying. Foods, staffs, spa and massage experience specially Katarina. We enjoyed every moments of our 1 week stay.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern hotel offering plenty of areas to relax with fantastic food. The staff were all great (except maybe the reception team!)
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Terance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place for me and my partner
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all very nice and quite calm.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel! The service from the staff was amazing! The room was great and the pool was a nice touch! The parking facilities was very convenient and the food was amazing!!
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic give night stay, the only complaint we had is that we paid for a late check out room but they yake your all inclusive wrist band off you at 11am
Stayed 5 nights in May 2025
Verified

4/10 Poor

Stephanie

Liked: Cleanliness
Disliked: Staff & service, amenities
I had an unfortunate mishap while booking. While every single reservation i made through Expedia was marked and billed at 3 travelers, somehow this booking defaulted to 2 and I did not catch the error until night of check in. Why would i when i had input 3. While this is not the fault of the property, they were not willing to help ease this unexpected additional $225 ( for a 2 night stay) even though room could accommodate 3 people. I DO fault the property for interrupting my dinner with my family while they were in the know of issue and it was in process of being fixed. I also received not 1 but 3 messages during my very short stay continuing interrupting my family vacation time i never get to have. The 2 messages were referencing needing the additional payment (after i already dropped aporoximate 900 for 2 nights!) They did receive the first of 2 additional payments at this point totaling about $1025. Interrupting the short stay for additional $125 causing great embarassmemt to me with my 2 sons as they didn't understand details and assumed mom was in financial issues which made them feel guilty for coming to this "luxury resort" we chose to splurge on for first time in their lives (20 years!) They felt bad which made me feel bad. I already was stressing at this surprose cost, so adding emotional strsin only made it worse. The 3rd message was because i refused housekeeping services. I did not see need for only staying a 2nd day. I was directed to go to front desk for that!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Sabine

Liked: Cleanliness, amenities, property conditions & facilities
Sehr saubere Zimmer. Essen sehr lecker. Leider kein eigener Strand und Doppelzimmer mit Swim up Pool lohnt sich nicht weil der Pool nur ca. 8 m lang und 2 m breit ist und für 4 Doppelzimmer zur Verfügung steht.
Stayed 7 nights in Oct 2025
Verified

4/10 Poor

Suzen

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Personal sollte mehr lächeln unten im essen Bereich ! Alle Kunden sollten gleich behandelt werden ! Personal beim Essen viel zu langsam ! Nach Anmerkung auf unser dreckiges Zimmer wurde nichts sauber gemacht außer das die Ameisen weggemacht wurden. Die Haare die davor im Zimmer waren wurde in diesen 5 Tagen nicht weggemacht
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Ivana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wellness war dunkel und muffelig… Die sehr teure Massage war nicht professionell und wohltuend. Das ist die Meinung von vier Personen mit regelmässiger Massage Erfahrung.
Stayed 7 nights in Oct 2025
Verified

8/10 Good

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel mit toller Anlage Die Anlage ist wirklich schön, mit mehreren Pools und gepflegtem Ambiente. Unser Swim-Up-Zimmer (geteilter Pool) mit Meerblick war super, ab ca. 14/15 Uhr hat man dann Sonne auf den Liegen. Das Essen war insgesamt sehr lecker: Frühstück mit großer Auswahl, abends wöchentlich wechselndes Buffet (wir hatten Halbpension). Zusätzlich kann man einmal pro Aufenthalt in jedes À-la-carte-Restaurant – hier lohnt es sich, gleich bei Ankunft zu reservieren. Bella Trattoria (Italiener) und Umika (Asiate) haben uns sehr gut gefallen, beim Veggera Cretan (Grieche) entsprach das Angebot leider nicht so ganz unseren Erwartungen, wenn wir an griechisches Essen denken. Das Personal war durchweg super freundlich und aufmerksam – von der Reinigungskraft bis zum Service im Restaurant und an der Rezeption. Insgesamt hatten wir schöne 9 Tage. Rund um das Hotel gibt es einige Restaurants und Läden zum Bummeln, Sissi selbst ist aber eher klein. Ein Mietwagen lohnt sich, wenn man mehr von der Insel und Umgebung sehen möchte. Einziger Minuspunkt: Es gibt keinen hoteleigenen Strand, und der nächste Strand ist klein und steinig (2 Liegen + Schirm ca. 10 €, Essen und Getränke sollte man besser mitbringen).
Stayed 9 nights in Sep 2025
Verified

8/10 Good

Amely

Liked: Cleanliness, amenities, property conditions & facilities
Wir waren sehr zufrieden mit dem Hotel. Rund um war alles sehr schön. Leider war das Personal, besonders das Reinigungspersonal oft sehr unfreundlich. Das hat den Gesamteindruck leider etwas schlechter gemacht. Schade eigentlich, da das Essen, die Getränke und das gesamte Ambiente auf einem sehr hohen Niveau waren.
Stayed 7 nights in Aug 2025
Verified

8/10 Good

avi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel, récent, assez calme, comme un petit village, on ne sent pas la foule comme un hôtel classique, plusieurs piscines, personnel très gentils, buffet varié, Chambre agréable, mais armoire pas optimisée, Il n’y a pas d’animation le soir, manque de jolie plage. Sinon c’était parfait.
Stayed 12 nights in Jul 2025
Verified

8/10 Good

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Essen hat gut geschmeckt, jedoch hätte die Essensauswahl vielfältiger und abwechslungsreicher sein können, zudem war das Essen teilweise leider kalt. Die Einrichtung im Zimmer ist hervorragend und die Betten sind sehr bequem, lediglich zwei separate Bettdecken hätte ich mir gewünscht.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Britta

Liked: Staff & service, amenities, property conditions & facilities
Schönes Hotel, aber keine 5 Sterne wert
Stayed 11 nights in Jul 2025
Verified

8/10 Good

Lilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Avec ce standing, un kit de beauté serait apprécié. Rangements trop exigus, chambre trop petite à 3 avec les valises qui vont avec À part cela, très bel hôtel, mais peu familial et trop jet set
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Turgut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren 10 Tage in diesem wunderschönen Hotel und haben die Zeit sehr genossen. Die Anlage ist ruhig, sauber und perfekt für Paare, die Erholung suchen. Das Personal war freundlich, die Atmosphäre angenehm – ideal zum Abschalten. Einziger Kritikpunkt: Die Auswahl beim Essen war recht einseitig, mit einem sehr hohen Anteil an Schweinefleisch. Für Gäste, die aus religiösen oder persönlichen Gründen darauf verzichten, wäre mehr Vielfalt wünschenswert. Ansonsten absolut empfehlenswert!
Stayed 10 nights in Jun 2025
Verified

10/10 Excellent

Assma

Liked: Cleanliness, amenities, property conditions & facilities
So ein schönes Hotel, kann es zu 100 % weiter empfehlen!
Stayed 4 nights in Jun 2025
Verified

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Property conditions & facilities
WLAN Verfügbarkeit und Geschwindigkeit sehr gutes Buffet morgens und abends Tee, Kaffeemaschine und -Kapseln im Zimmer Klimaanlage plus großer Deckenventilator im Zimmer Pool vor der Terassentür des Zimmers sehr entspannt abends gratis Wasserflasche jeden Tag -/- nur mit Mietwagen sinnvoll -/- kein zugehöriger Strand, zu dem man gerne gehen will -/- große Unterschiede bei der Lage und Lautstärke der Zimmer - für LGTBQIA aus meiner Sicht nicht empfehlenswert: am Empfang wurden wir (2 Männer) spürbar weniger herzlich begrüßt und verabschiedet, als die (Frau Mann) Paare vor bzw. nach uns - Pooltechnik (?) rauschte in unserem Zimmer durchgehend sehr laut nachts, nur mit Ohr-o-pax war schlafen möglich
Stayed 10 nights in Sep 2024
Verified

10/10 Excellent

Donjeta

Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Sunniva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Charlie

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Maggo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Sam graham

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Sarah Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024