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Aparthotel

Mila Sissi Bay Hotel

4.0 star property

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Photo gallery for Mila Sissi Bay Hotel

Terrace/patio
Terrace/patio
View from room
Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing
Combined shower/bathtub, hair dryer, towels, soap

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space

Explore the area

View in a map
Sissi, Agios Nikolaos, Lasithi, 72400
  • Place, Palm Bay Beach
    ‪5 min walk‬
  • Place, Sissi Mini Golf
    ‪14 min walk‬
  • Place, Boufos
    ‪2 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪34 min drive‬

Room options

View all photos for Double Room Urban View

View from room

Double Room Urban View

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room Side Sea View

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Double Room Side Sea View

  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Suite Urban View

View from room

Standard Suite Urban View

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Suite Sea View

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Superior Suite Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Suite Garden View

View from room

Standard Suite Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Superior Suite Garden View

View from room

Superior Suite Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Single Sofa Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Maisonette Garden View

Combined shower/bathtub, hair dryer, towels, soap

Maisonette Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Deluxe Suite Sea View

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Deluxe Suite Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Penthouse Jacuzzi Suite Sea View

Combined shower/bathtub, hair dryer, towels, soap

Penthouse Jacuzzi Suite Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Mila Sissi Bay Hotel

This aparthotel features a bar/lounge, a poolside bar and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a children's pool and concierge services are on-site. Each apartment provides a fridge and a coffee/tea maker, plus free WiFi and a Smart TV with cable channels. A furnished balcony, an espresso maker and free bottled water are among the other amenities available to guests.
Mila Sissi Bay Hotel offers 28 air-conditioned accommodations with espresso makers and a safe. Rooms open to furnished balconies or patios. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 45-inch Smart televisions come with cable channels. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Mila Sissi Bay Hotel, you're just a quick walk from Palm Bay Beach. Features include free WiFi in public areas and free self-parking, plus a poolside bar. This upmarket aparthotel has 28 apartments over 3 floors. Each apartment offers free WiFi and a furnished balcony/patio.
  • Each apartment offers a furnished balcony/patio, a Smart TV and a fridge
  • Free WiFi
  • Free self-parking
  • Places for an enjoyable drink include poolside bar and bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Just a 4-minute walk from Palm Bay Beach and 12 minutes on foot from Sissi Mini Golf
  • Dogs welcome for a fee (restrictions apply)
Mila Sissi Bay Hotel offers its guests a seasonal outdoor pool and a children's pool. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Mila Sissi Bay Hotel. Self parking is free. A complete renovation of Mila Sissi Bay Hotel was completed in April 2026.

Smoking is allowed in designated areas at this 4-star Agios Nikolaos aparthotel.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Pool loungers
  • Pool umbrellas
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 30 metres
  • Street parking available
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children's games
  • Children's pool
  • Free cot
  • Highchair
  • Playground

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

Dining

  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch Smart TV with cable channels
  • Books
  • Games

Outdoor areas

  • Furnished balcony/patio
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 15 kg per pet
  • Fee: EUR 10 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • No lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a village
  • Near the bay

Things to do

  • Bicycle parking
  • Bicycle tours
  • Children's pool
  • Fishing
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Swimming nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 28 units
  • 3 buildings
  • 3 floors
  • At least 80% of food locally-sourced
  • Bicycle parking
  • Double-glazed windows
  • Garden
  • LED lighting
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • Renovated - April 2026
  • Soundproofing
  • Vegetarian dining options

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Koutrakis Suites Apartment Agios Nikolaos
Koutrakis Suites Apartment
Koutrakis Suites Agios Nikolaos
Koutrakis Suites
Koutrakis Suites by Checkin
Koutrakis Suites by Estia Aparthotel
Koutrakis Suites by Estia Agios Nikolaos
Koutrakis Suites by Estia Aparthotel Agios Nikolaos

Mila Sissi Bay Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 10 out of 14 reviews
Rating 8 - Good. 4 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our stay. Everything was perfect. Food at the bar was delicious and owners and staff were really friendly. We will be back! 💙
Stayed 9 nights in Aug 2025
Verified

10/10 Excellent

Pantelia

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved the people and the property! Hospitable, friendly, kind and with great sense of humor. The property was clean, comfortable, relaxing and with great amenities. Going back next year
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very welcoming hotel

We stayed here at the very start of the season and virtually had the place to ourselves. We had a great room overlooking the pool and seashore. The room was a suite with separate bedroom and living room (though no kitchen if this what you're looking for). We had lovely al fresco breakfasts outside our room each morning. The welcome was great with Easter bread and eggs as we arrived and helpfulness every morning. The only concern would be the size of the pool area when the hotel is full in high season
Verified

10/10 Excellent

Julia Marie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wir sind schon viele Jahre in Sissi und probieren immer mal wieder eine neue Unterkunft aus, dieses Mal Koutrakis Suites. Eines vorweg: Wir waren äußerst zufrieden und würden es immer wieder buchen. Unsere Suite war ebenerdig zugänglich und verfügte über ein Schlafzimmer, ein Wohnzimmer und ein Bad mit Dusche und Wanne. Das Bad war großzügig geschnitten, ein besserer Fön und eine Beleuchtung am Spuegel wären verbessernd. Das Doppelbett war bequem und es gab ausreichend Platz für unsere Kleidung etcetera. Die beiden Gastgeberinnen Mina und Stella war sehr freundlich und zuvorkommend und sprachen außer Englisch auch Deutsch. Der Pool ist recht klein und nur etwa einen Meter tief, aber wir waren sowieso immer irgendwo im Meer schwimmen. Das Frühstück haben wir ab und zu mal gekauft, auch das war völlig in Ordnung. Für die manchmal sehr lauten und auffälligen englischen Gäste können weder das Hotel noch die Gastgeberinnen etwas.
Stayed 11 nights in Sep 2025
Verified

10/10 Excellent

klaus

Liked: Cleanliness, amenities, property conditions & facilities
sehr schöner Urlaub in ruhiger gepflegter Ferienanlage. Vom checkin bis zum checkout alles problemlos. Nette Eigentümerfamilie und freundliches Personal. alles bestens ! Bilder vom Hafen in sissi anhängend.
Stayed 10 nights in Jun 2025
Verified

10/10 Excellent

Dominik

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sauber und freundlich. Jederzeit wieder.
Stayed 14 nights in Aug 2023
Verified

10/10 Excellent

Jamie-lee

Liked: Cleanliness, amenities, property conditions & facilities, communication
We hebben een super leuke tijd gehad bij het familie gerunde Koutrakis Suites. Heerlijke locatie, ruime kamers, lekker zwembad en een fijne bar. Als je geluk hebt maakt Stella de aller lekkerste cocktails voor je klaar. De gastvrijheid was zeker de highlight van ons verblijf, onwijze dank daarvoor!
Stayed 5 nights in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
bella location sul mare ; stanze grandi , personale abbastanza gentile, luogo moderno e silenzioso
Stayed 8 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Es war alles palletti, keine Beanstandungen, kommen gerne wieder.
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel!

This was a very nice hotel! It has a nice pool and a basic but good breakfast. It was easy for us to check in and out, even though we arrived and left very late at night. It is a bit smaller then some of the other hotels around, but that was a positive thing though it was calmer with less screaming children around the poolarea and more familiarly.
Stayed 5 nights in Jul 2019
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday

Warm welcome when we arrived and helpful. Lovely suite and a big room on ground floor as requested as I am disabled. Spotlessly clean. Nice seating area for drinks and Breakfast. I don't eat Breakfast but it looked very nice. Nice swimming pool. Very pretty place right by the sea. I will return again.
Stayed 8 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Mooie, rustige locatie

Vriendelijke mensen. Lekker eten. Heerlijk zwembad (hier hoef je tenminste geen handdoekje te leggen). Enige minpunt zijn de bedden. Tweepersoonsbed was erg hard. Onze zoon van 1.85 m. moest slapen op een keiharde slaapbank van 1.50 m. Verder was deze bank veel te smal. Na melding bij het personeel, werd er lacherig gereageerd van hier wonen alleen kleine mensen..
Stayed 11 nights in Jul 2018
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

We had a good stay at Koutrakis suites. The staff were very friendly. The rooms were large and comfortable. Rooms cleaned daily. Air conditioning, nice large balcony. The location had a 1metre deep pool near the ocean with bar close by. If you were after a relaxing holiday this would be a great place, it is very quiet. If you wanted to go exploring you would definitely need a car.
Stayed 5 nights in May 2018
Verified

10/10 Excellent

Emma

Liked: Cleanliness, room comfort, communication
Stayed 21 nights in Aug 2024