31 Aug 2020 by Eleni Albantaki
Dear guest, Thank you very much for taking the time to rate your recent experience in our hotel. We are sorry that your stay did not meet your expectations and we do wish that you had contacted us while in the hotel, in order to assist you in the best possible way. We kindly ask if you can reach out to us with more details about the situation. Any more light you could shed on what happened would be very much appreciated and would help us to improve. Thank you very much and we look forward to hearing from you!
17 Jul 2019 by Elina Sakaraki
Thanks for staying with us. We appreciate your feedback!
All-inclusive room rates at Tui Blue Elounda Village Resort & Spa by Aquila are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Some rates at Tui Blue Elounda Village Resort & Spa by Aquila are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to feel the sun on your face at the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Tui Blue Elounda Village Resort & Spa by Aquila such as a seasonal outdoor pool and an indoor pool. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces. This Mediterranean hotel also offers a steam room, a fitness centre and a garden. Limited free parking is available on a first-come, first-served basis. This 5-star Agios Nikolaos hotel is smoke free.
Available in all rooms: Wireless internet access , Internet access (surcharge)
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Tui Blue Elounda Village Resort & Spa by Aquila offers 208 accommodations with DVD players and minibars. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.
Main – This restaurant serves breakfast and dinner.
Mirabello – Overlooking the ocean, this restaurant serves lunch and dinner. Reservations are required. Open daily.
Symposium – On-site diner. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a private beach, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has massage/treatment rooms. Services include hot stone massages.
Special check-in instructions:
Front desk staff will greet guests on arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
