Resort with 2 outdoor swimming pools, 9-minute walk to Airlie Beach Lagoon
2 outdoor pools, a restaurant and a bar/lounge are available at this resort. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, Access to hot tub and laundry facilities are on-site. Housekeeping is available on request.
Whitsunday Terraces Hotel Airlie Beach offers 45 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Guests can make use of the in-room fridges and microwaves.
Bathrooms include a shower and complimentary toiletries. Televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.
2 outdoor swimming pools are on site along with Access to hot tub.
During your stay at Whitsunday Terraces Hotel Airlie Beach, you're just a quick walk from Airlie Beach Lagoon. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
Free Wi-Fi in some public areas
Free self-parking
The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
Take a swim in the 2 outdoor pools or soak in the hot tub
Services include tour or ticket assistance and luggage storage
Within a 15-minute walk of Airlie Beach Lagoon and Port of Airlie
Airport shuttle service available for a fee
Whitsunday Terraces Hotel Airlie Beach offers its guests 2 outdoor swimming pools and Access to hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.
Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Whitsunday Terraces Hotel Airlie Beach. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.
Smoking is allowed in designated areas at this 3-star Airlie Beach resort.
Whitsunday Terraces Hotel Airlie Beach has a restaurant on site.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle (surcharge)
Free self parking on site
Limited on-site parking
Onsite parking includes off-street options
Food and drink
A bar/lounge
A poolside bar
A restaurant
Things to do
2 outdoor pools
Hot tub
Family friendly
2 outdoor pools
In-room microwave
In-room refrigerator
Laundry facilities
Conveniences
Guidebooks
Laundry facilities
Luggage storage
Vending machine
Guest services
Housekeeping (on request)
Tour and ticket assistance
Outdoors
Barbecue grill
Garden
Picnic area
Pool loungers
Pool umbrellas
Accessibility
No lift
More
6 buildings
6 floors
Built in 1982
Designated smoking areas
Reception hall
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
0-inch TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
Freezer
Microwave
Refrigerator
Restaurant dining guides
Toaster
More
Access via exterior corridors
Air conditioning
Ceiling fan
Connecting rooms available
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Separate sitting area
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Saturday (8 AM - 5 PM) and Sunday - Sunday (8 AM - 2 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 40.00 per night.
Cots (infant beds) are available for AUD 15.00 per day.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 100.00 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: AUD 36 per person (return)
Airport shuttle fee per child: AUD 26 (return), (from 4 to 14 years old)
Cleaning/housekeeping/linen fee: AUD 65 per day
Crib (infant bed) fee: AUD 15.00 per day
Rollaway bed fee: AUD 40.00 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Whitsunday Terraces Hotel Airlie Beach offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:
Monday - Saturday: 8 AM - 5 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Pool access available from 7:00 AM to 9:00 PM
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Airlie Beach Terraces
Terraces Airlie Beach
Whitsunday Terraces Airlie Beach
Whitsunday Terraces Hotel
Whitsunday Terraces Hotel Airlie Beach
Whitsunday Terraces
Whitsunday Terraces Airlie
Whitsunday Terraces Hotel Airlie Beach Resort
Whitsunday Terraces Hotel Airlie Beach Airlie Beach
Whitsunday Terraces Hotel Airlie Beach Resort Airlie Beach
Reviews
Whitsunday Terraces Hotel Airlie Beach Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Walking into the room I was wowed with the 180 degree amazing view . Bed made up nicely with a small couch . Then I walked into bathroom and felt like I went back in time 45 years ago . Stained toilet and bathtub which need an urgent renovation and the block out curtains need to be changed torn and dirty . Overall I am rating it high but disappointed with the amenities and a lot of bugs ended up with spots.
Extremely disappointing - TBH, I would never stay here again!!
Expensive for what you get:
Very steep climb to old, shabby inside accommodation and messy, dilapidated exterior
Broken balcony security screen door lock
Broken balcony glass door lock - told to put plastic piping in runner to fix!
No security chain on wobbly handled front door
Large roof Impeding balcony view of water
No wifi except by pool/reception
No servicing unless 3 day stay
Noisy aircon
Antiquated ceiling fan with peeling paint over bed
Shower with curtain over antiquated stained bath
No tissues
No coat hangers
Only one bedside lamp
No replenishments of tea, coffee, milk, toilet paper - told to buy your own!
Wobbly bathroom basin taps
Only Two Positives:
Lovely staff
Clean
Liked the view, the appartment was very clean,
The steep hill was a problem.
Biagio
Stayed 11 nights in Jul 2025
4/10 Poor
Anna
Travelled with partner
18 Aug 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very clean and amazing view but the property is very old and needs updating. If you are mainly out it is fine. The staff are friendly and it has a nice bar.
Anna
Stayed 4 nights in Aug 2025
10/10 Excellent
Matthew
Travelled with family, Travelled with family and small children
17 Aug 2025
Liked: Cleanliness, staff & service, amenities
Perfect location. Walking distance to the beach and cafes.
View sensational, reception staff super efficient, clean and comfortable room. Price was very reasonable. Location up a slight hill, but easy enough walk to everywhere.
Our Self contained apartment with Balcony was Amazing. Views to envy over Airlie Beach! A short walk to the town centre, and sloped walk back for 100m, but 2 pools & a bar with such views. I’ll be back!!!
Was close to everything. We parked the car when we got there and didn’t drive again until we left. We walked everywhere. Also, great views overlooking the foreshore.
Great location for a stay in Airlie Beach. Only 100m from the supermarket and the main St where all the great eateries are. Large comfy bed and lounge furniture. Quiet during the night. Downside: no WiFi in the rooms and the kitchenette was somewhat sparse on everyday kitchen item/utensils. No fan in the bathroom is a pain.
We rang at 10:30am to ask if an earlier check in would be possible and were told that the room would be ready from 12pm. We arrived at 1:30pm after a long drive and the room was not ready. Staff were rude and told us we would just have to wait. Not really a huge issue, but didn’t start us off on the best note.
The room was dirty, old and not maintained well at all. There were holes in the walls and appliances were so old they were discoloured and were lucky to work at all. The fridge light flickered constantly.
We went to speak to the reception about our issues after our first night and were told we needed to find somewhere else to stay as we were not welcome at the hotel any longer. Apparently we had been playing loud music the night before (untrue). Staff were uncaring and unwilling to do anything to make our stay pleasant. We were forced to find last minute accommodation which was extremely stressful.
We were also told a refund would be processed for the majority of our booking. After a week we had not been given our refund and had to fight for it. We were ignored when messaging the hotel and Wotif tried to fight on our behalf. They were also denied the refund. It wasn’t until I threatened legal action that I was given my owed refund 2 weeks later!
Firstly, I noticed that I was charged for towel replacement on a daily basis, which came as a surprise. Typically, hotels either include this service in the room rate or give guests the option to reuse towels to reduce environmental impact and avoid additional charges. It would be helpful if such charges were clearly communicated during check-in or in the room.
Secondly, I was unable to access Wi-Fi during my stay. In today’s travel environment, reliable internet access is considered an essential amenity, especially for guests who need to work or stay connected. This lack of access was quite inconvenient.
Nice and clean with everything you need! The hill is abit of a killer but managble. Hotel bar was lovely great service and food. Would recommend the balconys are beautiful in the mirning sun amazing veiw and a lovely sun trap
The room is pretty basic and very old. Cheapest possible TV, aircon units barely work and were filthy, bathroom shower screen filthy, all in all just cheap motel quality room but the view is unreal.
Nice unit but the music noise from the pool area in the afternoon was very loud and annoying. Also they had not noticed us the bar and restaurant were closed and renovations were inplace
mark
Stayed 2 nights in Jun 2025
10/10 Excellent
Sara
5 Jun 2025
Sara
Stayed 8 nights in May 2025
8/10 Good
Lindsay
Travelled with family
27 May 2025
Liked: Cleanliness
Loved the location, close and convenient for the town and expect some good exercise to get back at the end of the day as its up the hill a bit.
Rooms have a superb view over the harbour with lovely morning 🌄
Honestly, a bit tired and could do with some refreshing here and there but overal its a nice place to dtay for a few days at a resonably good value