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Authentic by Balladins, Le Carré d'Aix

2.0 star property

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Photo gallery for Authentic by Balladins, Le Carré d'Aix

Restaurant
Hiking
Exterior
Comfort Twin Room | Minibar, desk, blackout curtains, iron/ironing board
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Laundry room

Explore the area

View in a map
94 Rue Du Casino, Aix-les-Bains, Savoie, 73100
  • Place, Grand Cercle Casino
    ‪3 min walk‬
  • Place, Congress Centre
    ‪8 min walk‬
  • Place, Thermes Chevalley
    ‪8 min walk‬
  • Airport, Chambery (CMF-Chambery - Savoie)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Minibar, desk, blackout curtains, iron/ironing board

Standard Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | Minibar, desk, blackout curtains, iron/ironing board

Comfort Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room (Loft)

Single Room (Loft) | Minibar, desk, blackout curtains, iron/ironing board

Single Room (Loft)

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Minibar, desk, blackout curtains, iron/ironing board

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Minibar, desk, blackout curtains, iron/ironing board

Standard Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Minibar, desk, blackout curtains, iron/ironing board

Comfort Twin Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Single Room

Economy Single Room | Minibar, desk, blackout curtains, iron/ironing board

Economy Single Room

  • Sleeps 1
  • 1 Single Bed

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About this property

Authentic by Balladins, Le Carré d'Aix

A coffee shop/cafe, laundry facilities and a library are available at this smoke-free hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and a front desk safe are on-site. Housekeeping is available on request.
Authentic by Balladins, Le Carré d'Aix offers 19 accommodations with DVD players and minibars. Rooms open to balconies. Televisions come with digital channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include portable fans and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

During your stay at Authentic by Balladins, Le Carré d'Aix, you're just a quick walk from Grand Cercle Casino. Enjoy features like free WiFi in public areas, plus a coffee shop/cafe and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the theme restaurant
  • Continental breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Steps from Grand Cercle Casino and 6 minutes on foot from Faure Museum
  • Dogs welcome for a fee
There's a coffee shop/cafe on site. Public spaces have free WiFi. A library, a terrace, and tour/ticket assistance are also featured at Authentic by Balladins, Le Carré d'Aix.

This Aix-les-Bains hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.
Rice to meet you – On-site theme restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 8.90 per person
  • A coffee shop/cafe

Restaurants on site

  • rice to meet you

Things to do

  • Library

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways (107 centimetre high)
  • Lift (76 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1850
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer

Entertainment

  • DVD player
  • TV with digital channels

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Sunday check-in hours start at 6 PM.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 5 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 12.0 per day.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 8.9 per person
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 12.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Carré d'Aix
Carré d'Aix Aix-les-Bains
Carré d'Aix Hotel
Carré d'Aix Hotel Aix-les-Bains
Le Carré d'Aix
Authentic by Balladins, Le Carré d'Aix Hotel
Authentic by Balladins, Le Carré d'Aix Aix-les-Bains
Authentic by Balladins, Le Carré d'Aix Hotel Aix-les-Bains

Authentic by Balladins, Le Carré d'Aix Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 19 out of 108 reviews
Rating 8 - Good. 52 out of 108 reviews
Rating 6 - Okay. 18 out of 108 reviews
Rating 4 - Poor. 13 out of 108 reviews
Rating 2 - Terrible. 6 out of 108 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

MR DAVID

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bed was terrible we both rolled into the middle of the bed , poor sleep
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family hotel in the centre of Aix-les-Bains, close to the railway station. Good value for money.
Stayed 1 night in Aug 2019

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming quiet old hotel in beautiful downtown

Charming quiet old hotel, but with a shared bath

6/10 Okay

Kerrie & Mel, Sydney NSW, Australia

Liked: Staff & service
Disliked: Property conditions & facilities

a cheap night in Aix-le-Bains

this hotel was once somebodies wonderful home. it is a pity it has become a renovators dream. the stairs wound up through the centre of the house - you could just imagine children flying down the bannisters!. Madame was welcoming and spoke english as needed. She provided us with a wonderful breakfast & excellent coffee the following morning. The hotel is in the centre of town with parking a few streets across. and the hotel has a working lift. don't let its shabbiness & the fact that there is one shower for all deter you. there was a toilet in the bedroom (without seat) but the bed was very comfortable and we slept very well. certainly if you need a grander view and a toilet seat go elsewhere.

2/10 Terrible

Frederic

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre salle d cheveux dans le lits sur les cousins … wc boucher , pas d’eau chaude pour ce lave. Jamais reçu les instructions d’arrivé du patienter 20min pour enfin avoir une personne au tel et qui nous envoi les codes d’accès qui ne marche pas pour la seconde chambre
Stayed 1 night in Jan 2026

4/10 Poor

Lionel

Disliked: Amenities, property conditions & facilities
Les équipements. Commode de rangement abîmée façade de porte qui m est tombée sur le pied. (Photo a l appuis) deco et équipements pas top ..même pas une bouilloire .. manque de couvertures complètementaire à la couette toute fine..
Stayed 1 night in Dec 2025

8/10 Good

Denise

Stayed 1 night in Nov 2025

8/10 Good

Marie

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Jacques

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Hôtel tout juste acceotable dernier étage d un vielle immeuble d Aix les bains, chaleur insupportable dand la chambre. 30o just un petit ventilateur posé sur une table qu il a fallu reclamer,petit . Une de deux fenêtres impossible a ouvrir. Rideaux insuffisant pour empêcher la chaleur de rentrer. Une serviette de toilette pour 2.!
Stayed 2 nights in Aug 2025

2/10 Terrible

Pierre

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Hotel très médiocre

propreté OK mais retour de Musilac à 1h du matin et pas de serviettes pour la douche et pas de clim. Obligé d'appeler et d'attendre 1/2 h pour avoir 1 serviette (pas 2)!
Stayed 1 night in Jul 2025

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Christelle

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Céline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

CELINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La plateforme hôtels.com m'avait attribué une chambre avec un lit double alors que nous étions 3. L'hôtelier a trouvé une solution parfaite. Très réactif et arrangeant.
Stayed 1 night in Feb 2025

8/10 Good

Edouardo

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Olena

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

MARIE

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Killian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait!!! Je n’ai pas l’habitude de dire que je trouve un hôtel bien et encore moins à ce prix là. Mais lorsque je suis arrivé dans cet hôtel je me suis demandé toute la nuit si cela n’était pas une farce tant le lieux et l’accueille ne représente pas le prix aussi bas. Vous êtes dans un hôtel étoilés alors que vous payer le prix d’un F1!!! Et le confort des chambres et digne de la gentillesse et de la disponibilité du personnel toujours aux petits soins qu‘en repartant d’ici j’avais l’impression que devant l’entrée un chauffeur allé me récupérer! Une vraie belle trouvaille que je souhaite vous faire partager. Car venir dans ce cadre (Aix les bains) et passer une nuit dans cet hôtel vous laissera à vous aussi à coups sûrs une expérience magique. Merci 🙏
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Tres bon sejour, hotel tres bien situé, 3 nuits agréables, responsable à l'écoute , réagit positivement à toute sollicitude
Stayed 3 nights in Jul 2024

6/10 Okay

Eva

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Hôtel assez vétuste pour un prix assez élevé . ( fenêtres simple vitrage , jeu sous la porte, murs usés , Mais informations pratique pour les accès
Stayed 1 night in Jul 2024

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Koikoi

Liked: Room comfort
Disliked: Staff & service

部屋の割に安く、親切ですが

値段の割に部屋は広いですが、メンテナンスは十分とは言えません。 タオルは３日に１度の交換でコップもありません。 エアコンが部屋には無いので、最上階になるスタンダードは避けた方が良いです。
Stayed 3 nights in Jun 2024

10/10 Excellent

caroline

Stayed 1 night in Mar 2024

8/10 Good

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emplacement idéal

Emplacement ideal, plein centre-ville, proche gare, commercants, casino, proche restaurations. Gestion bien assurée à distance, entretien régulier et a l’ écoute des clients, réactifs aux demandes des clients.
Stayed 6 nights in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien situé.
Stayed 1 night in Jan 2024