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Hotel Real de Chapala

3.0 star property

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Photo gallery for Hotel Real de Chapala

Exterior
Reception
Breakfast, lunch served; international cuisine, al fresco dining
Suite, Private Pool | 1 bedroom, in-room safe, desk, laptop workspace
Suite, Private Pool | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Paseo del Prado 20, Fracc. La Floresta, Ajijic, JAL, 45920
  • Ajijic Malecón
    ‪17 min walk‬
  • Chula Vista Country Club
    ‪3 min drive‬
  • Monte Coxala Spa
    ‪12 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪39 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, Lake View

Double Room, 2 Double Beds, Lake View | 1 bedroom, in-room safe, desk, laptop workspace

Double Room, 2 Double Beds, Lake View

8.4 out of 10
Very good
(15 reviews)
  • 45 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Garden View

Double Room, 2 Double Beds, Garden View | 1 bedroom, in-room safe, desk, laptop workspace

Double Room, 2 Double Beds, Garden View

8.6 out of 10
Excellent
(33 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Private Pool

Suite, Private Pool | 1 bedroom, in-room safe, desk, laptop workspace

Suite, Private Pool

9.2 out of 10
Wonderful
(5 reviews)
  • 85 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard with Lake View

1 bedroom, in-room safe, desk, laptop workspace

Double Room Standard with Lake View

7.8 out of 10
Good
(9 reviews)
  • 39 sq m
  • Lake view
  • Sleeps 5

View all photos for Double Room Standard with Garden View

1 bedroom, in-room safe, desk, laptop workspace

Double Room Standard with Garden View

  • 38 sq m
  • Sleeps 4

View all photos for Single Suite with Garden View

1 bedroom, in-room safe, desk, laptop workspace

Single Suite with Garden View

  • 80 sq m
  • Sleeps 2

View all photos for Double Room Standard with Lake View

1 bedroom, in-room safe, desk, laptop workspace

Double Room Standard with Lake View

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Lake view
  • Sleeps 5

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About this property

Hotel Real de Chapala

Family-friendly hotel with seasonal outdoor pool and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a poolside bar. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, Access to hot tub and a seasonal outdoor pool.
Hotel Real de Chapala offers 85 accommodations with a safe and complimentary bottles of water. Televisions come with cable channels. Bathrooms include a rainfall showerhead and complimentary toiletries.

This Chapala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

A children's pool, a seasonal outdoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at Hotel Real de Chapala. During your stay, you're just a quick walk from Santos Degollado Secondary School. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 14 minutes by foot from Tobolandia and a 3-minute drive from Ajijic Malecón
  • Local-area shuttle service available for a fee
Hotel Real de Chapala offers its guests a seasonal outdoor pool, Access to hot tub, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A terrace, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Hotel Real de Chapala. Free self parking is available.

This 3-star Chapala hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to noon.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 150 to 350 for adults and MXN 80 to 350 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Real de Chapala

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 400.0 per night.
  • Cots (infant beds) are available for MXN 400.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 350 for adults and MXN 80 to 350 for children
  • Crib (infant bed) fee: MXN 400.0 per day
  • Rollaway bed fee: MXN 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in February and close in December.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Real Chapala
Hotel Real de Chapala
Real de Chapala
Real De Chapala Ajijic
Real De Chapala Hotel Ajijic
Hotel Real Chapala Ajijic
Real Chapala Ajijic
Real Chapala
Hotel Real de Chapala Hotel
Hotel Real de Chapala Ajijic
Hotel Real de Chapala Hotel Ajijic

Hotel Real de Chapala Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 521 out of 1001 reviews
Rating 8 - Good. 268 out of 1001 reviews
Rating 6 - Okay. 104 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent view, clean comfortable rooms. Restaurant not a great experience, too slow and food was not good
Stayed 1 night in May 2025

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love this place, very peaceful & relaxing. Breakfast was very delicious. I will definitely go back .
Stayed 3 nights in May 2025

10/10 Excellent

grupo

Business traveller
Disliked: Cleanliness
.
Stayed 1 night in May 2025

8/10 Good

lupe, Chino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to keep up with the pool. A little too slippery inside the pool.
Stayed 1 night in May 2025

10/10 Excellent

Alma Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las camas y las almohadas muy ricas para dormir muy bien
Stayed 1 night in May 2025

10/10 Excellent

Violet

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property grounds are beautiful BUT this hotel Is OLD! Dated…. Pool bar is falling apart. Jacuzzi is disgusting the tile is old. And needed serious cleaning.
Stayed 3 nights in May 2025

8/10 Good

Anna, Beebe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Ivonne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is beautiful, it is located in an amazing area. Very relaxing atmosphere. The only downside was the staff; unfriendly, and lacking customer service skills
Stayed 2 nights in May 2025

10/10 Excellent

Zeriozcha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2025

8/10 Good

Melissa

Liked: Cleanliness, property conditions & facilities, room comfort

Adequate accommodation

Stayed for 2 nights as part of a longer vacation in Mexico. The resort is nice but could use a refresh - it’s a bit dated. It is in a beautiful area and has a great view of Lake Chapala.
Stayed 2 nights in Apr 2025

2/10 Terrible

Jerry

Stayed 5 nights in Apr 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean. The quietest hotel we have ever stayed at. Service at the bar is slow, when you can find it.
Stayed 1 night in Apr 2025

10/10 Excellent

Armando, Norwalk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice state a this property!
Stayed 2 nights in Apr 2025

10/10 Excellent

jaime

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property with spacious rooms and excellent attentive staff. Comfortable quiet area and pools. Very nice breakfast buffet.
Stayed 1 night in Apr 2025

8/10 Good

OMAR ALONSO

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Luis arnulfo

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

rosa

Stayed 1 night in Mar 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice elegant hotel

Great patio facing the lake with 2 pools. Very quiet. 15-minute walk to restaurants
Stayed 3 nights in Mar 2025

6/10 Okay

George

Travelled with family
Liked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

sitara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a resort, with a beautiful view of the lake. Very well kept landscape. Friendly staff Quiet clean and safe. We had wonderful stay. Wish we could have stayed longer. Definitely in our mind for coming again
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Stayed 1 night in Mar 2025

10/10 Excellent

juan jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

It was great
Stayed 1 night in Mar 2025