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Hilton Garden Inn Cleveland/Twinsburg

3.0 star property

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Photo gallery for Hilton Garden Inn Cleveland/Twinsburg

Relax by the pool with a view of the surrounding landscape.
Welcome to our hotel lobby, featuring a central reception desk, flat-screen TV, and comfortable seating area.
Experience the elegant atmosphere of our lobby, featuring a spacious open area with comfortable seating and lush greenery.
Relax in a cozy lounge area with two armchairs, ottomans, and a floor lamp, surrounded by large windows and a high ceiling.
Relax in our inviting lobby, featuring a cozy seating area with armchairs and a round table.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Bar
  • Pet-friendly
  • Breakfast available
  • Gym

Explore the area

Map
8971 Wilcox Dr, Twinsburg, OH, 44087
  • Cleveland Clinic - Family Health and Surgery Center Twinsburg
    ‪2 min drive‬
  • MGM Northfield Park
    ‪9 min drive‬
  • Cuyahoga Valley National Park
    ‪13 min drive‬
  • Akron, OH (CAK-Akron-Canton)
    ‪49 min drive‬

Room options

View all photos for One King Bed, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

One King Bed, Non-Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

32-inch LCD TV with cable channels, TV, MP3 dock

Room, 1 King Bed (Drinks & Snacks)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Drinks & Snacks)

9.8 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for One King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

One King Bed, Accessible

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite, One King Bed, Non-Smoking

One Bedroom Suite, One King Bed, Non-Smoking | In-room safe, desk, laptop workspace, iron/ironing board

One Bedroom Suite, One King Bed, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, with Jetted Tub

One King Bed, Non-Smoking, with Jetted Tub | In-room safe, desk, laptop workspace, iron/ironing board

One King Bed, Non-Smoking, with Jetted Tub

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Two Double Beds, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Two Double Beds, Non-Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • Sleeps 5
  • 2 Double Beds

Similar properties

Check-in with ease in our welcoming reception area, featuring a central desk, comfortable seating, and modern decor.

Comfort Suites Twinsburg

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, (751)
The price is €102
for 1 room
includes taxes & fees
5 Aug - 6 Aug
Comfort Suites Twinsburg

About this property

Hilton Garden Inn Cleveland/Twinsburg

Hotel in Twinsburg with fitness centre and 24-hour front desk
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and conference space.
Hilton Garden Inn Cleveland/Twinsburg offers 142 accommodations with MP3 docking stations and a safe. 32-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Cleveland/Twinsburg. During your stay, you'll be close to MGM Northfield Park. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy seafood while dining at Blue Canyon Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • 12 minutes by car from MGM Northfield Park and 13 minutes from Cuyahoga Valley National Park
  • Cats and dogs welcome for a fee
Hilton Garden Inn Cleveland/Twinsburg offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and meeting rooms are available. The business-friendly Hilton Garden Inn Cleveland/Twinsburg also features laundry facilities, dry cleaning/laundry services, and a corner/local shop. Self parking is free.

This 3-star Twinsburg hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Blue Canyon Kitchen – This restaurant specialises in seafood and only serves dinner.
Garden Bar and Grille – This restaurant specialises in American cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; USD 12.95 for adults and USD 7.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Blue Canyon Kitchen
  • Garden Bar and Grille

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 12.95 for adults and from USD 7.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 5:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Cleveland/Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Hotel
Hilton Garden Inn Cleveland/Twinsburg Hotel Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Ohio
Hilton Garden Inn Twinsburg
Hilton Twinsburg
Twinsburg Hilton
Hilton Cleveland Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Hotel
Hilton Garden Inn Cleveland/Twinsburg Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Hotel Twinsburg

Hilton Garden Inn Cleveland/Twinsburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 414 out of 703 reviews
Rating 8 - Good. 199 out of 703 reviews
Rating 6 - Okay. 54 out of 703 reviews
Rating 4 - Poor. 21 out of 703 reviews
Rating 2 - Terrible. 15 out of 703 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Phoebe Marie, Colonial Beach

Stayed 1 night in Mar 2025

10/10 Excellent

Frankie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 8 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

From Riches to Rags

Have stayed at this hotel 1-2x year for many years. Unfortunately the hotel rooms are looking worn down. Room needed to be repainted, old piece of candy on the carpet, bedding is worn, unpleasant odor in the rooms also.
Stayed 2 nights in Apr 2025

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were told breakfast was included and then it was not. However the staff allowed us to have the breakfast but otherwise we would not have eaten. It was certainly not worth the price they were asking. It was mediocre and just like all the other hotel free breakfasts.
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stAy
Stayed 2 nights in Feb 2025

8/10 Good

Thomas, Hoboken

Liked: Cleanliness, staff & service
The hotel is well situated for access to the area. The price point is reasonable. The hotel needs to be updated; the rooms and hallways are becoming shabby.
Stayed 2 nights in Mar 2025

10/10 Excellent

Atabong

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel!
Stayed 1 night in Jan 2025

10/10 Excellent

Latonya

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Friendly service.
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the comfort that these hotels provide! We have yet to have one bad experience with them! Rooms are always clean, love that animals are welcome, and being able to check in and check out through the app is my ABSOLUTE favorite along with the digital keys!
Stayed 1 night in Jan 2025

2/10 Terrible

Mira

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the room and got the cancellation insurance through Expedia with the for the same day. Then had to cancel in 30-45 min. The person who we wanted to surprise turned out to be sick. We called the Hotel to cancel, they said call the Expedia. When we called Expedia they said you were supposed to do it through the hotel. We said we got the insurance- but the insurance required the sick person’s first and last name. The hospital he was in/ if in hospital, the caring doctor’s name who can confirm and A LOT MORE information. Then later the Expedia sent an email saying that hotel where we got the room, did not pick up the phone, so they could not talk to them, so they will not refund the money. Which was just plain unprofessional, because they said :”no refund “ - first time we called. So there it is. We were -$321 - without staying in hotel - even with insurance
Stayed 2 nights in Dec 2024

10/10 Excellent

Bibby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Dec 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Calvin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Stayed 2 nights in Nov 2024

10/10 Excellent

James, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Carolyn M, Dallas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here when I have to come to our corporate office
Stayed 3 nights in Nov 2024

8/10 Good

Noel, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby amenities and staff made this property a top choice. The rooms are fine, a little dated, but the lobby was great for our family to hang out and watch football and have a drink. Cracker Barrel on site was a bonus!
Stayed 2 nights in Nov 2024

8/10 Good

Maura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Seungtaek

Stayed 1 night in Sep 2024