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Akumal Natura

3.0 star property

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Photo gallery for Akumal Natura

A beach scene with a boat, palm trees, and clear turquoise water.
Terrace/patio
Yoga
Down duvets, free WiFi, bed sheets
Superior Bungalow, 1 King Bed, Terrace, Ground Floor | Down duvets, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar

Explore the area

View in a map
Avenida Gonzalo Guerrero S/N, 400 Meters Camino Akumal, Uxuxubi, Akumal, QROO, 77782
  • Place, Hekab Be Biblioteca
    ‪3 min drive‬
  • Place, Akumal Beach
    ‪4 min drive‬
  • Place, Akumal Ecological Center
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪87 min drive‬

Room options

View all photos for Standard Bungalow, 1 King Bed, Terrace, Ground Floor

Standard Bungalow, 1 King Bed, Terrace, Ground Floor | Down duvets, free WiFi, bed sheets

Standard Bungalow, 1 King Bed, Terrace, Ground Floor

8.4 out of 10
Very good
(6 reviews)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Single Beds, Terrace, Ground Floor

Down duvets, free WiFi, bed sheets

Standard Double Room, 2 Single Beds, Terrace, Ground Floor

  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Bungalow, 1 King Bed, Terrace, Ground Floor

Superior Bungalow, 1 King Bed, Terrace, Ground Floor | Down duvets, free WiFi, bed sheets

Superior Bungalow, 1 King Bed, Terrace, Ground Floor

  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Akumal Natura

A full-service spa, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, spa services and concierge services. Change of towels is available on request
Akumal Natura offers 20 accommodations with free toiletries and a ceiling fan. Rooms open to patios. Beds feature down duvets. This Akumal hotel provides complimentary wireless Internet access. Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at Akumal Natura, you'll be within walking distance of Akumal Beach. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Namaste
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes yoga classes
  • 5 minutes by car from Riviera Maya Golf Club and 7 minutes from Akumal Beach
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge
Akumal Natura offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and an arcade/games room are also featured at the family-friendly Akumal Natura. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Akumal hotel.

Namaste – This restaurant specialises in international cuisine and only serves dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Namaste

Things to do

  • Arcade/game room
  • Farming classes
  • Full-service spa
  • Games
  • Stereo
  • Yoga classes

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage

Accessibility

  • No lift

More

  • 20 buildings
  • At least 80% organic food
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic drinking straws available
  • Reusable cups
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Champagne service

More

  • Ceiling fan
  • Cleaning products are eco-friendly
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 95 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Akumal Natura offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • There is no hot water on site.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Akumal Natura Hotel
Natura Hotel
Natura
Akumal Natura Hotel
Akumal Natura Akumal
Akumal Natura Hotel Akumal

Akumal Natura Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 134 out of 210 reviews
Rating 8 - Good. 43 out of 210 reviews
Rating 6 - Okay. 21 out of 210 reviews
Rating 4 - Poor. 6 out of 210 reviews
Rating 2 - Terrible. 6 out of 210 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marat

Liked: Cleanliness, amenities, property conditions & facilities
Perfect place !
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Ibrahim Bulent

Liked: Cleanliness, amenities, property conditions & facilities
Unexpectedly, clean and hospitality is amazing
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful spot, clean rooms, very friendly and helpful staff, great food Bicycles were no good Otherwise wonderful We would definitely come again
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Love the experience! And Caesar was a great guide for the tour. It’s a must if you stay here. Also very peaceful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rabin

Liked: Cleanliness, amenities, property conditions & facilities
Really magical in its sheer simplicity. Rooms are far more comfortable than I imagined. The food was amazing and felt like a relative cooking it. Went for 8 nights with two kids and grateful we took a chance here.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice, helpful…They have two cenotes beautiful.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay here. Beautiful place, the restaurant is exceptional, the included breakfast fresh and delicious, and the staff are amazing.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Saori

Liked: Cleanliness, amenities, property conditions & facilities
Incredible staff, very helpful. I loved the privacy of my hut. It was quiet and picturesque. Short tuk tuk ride to beach.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Dita

Liked: Cleanliness, amenities, property conditions & facilities
Accommodation : The tent was awesome, nice bed. Staff were amazing and helpfull. Also the Cenote inside the property available 24/7.
Stayed 8 nights in May 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Katherina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant quiet place
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Glamping

Very clean, food was excellent, treated as family.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to enjoy nature, 2 cenotes in site and Staff was very friendly and helpful.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Vanissia Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service here was phenominal. I had no complàints with this place. They made sure we enjoyed our stay and they were super friendly and their english was very good.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet glamping in the jungle. Nice staff. Great food. Comfortable bed and hot shower.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo traveler. Felt safe from day one. Staff courteous and very friendly. Accommodations met all my needs.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice natural spot
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, very peaceful, unique and wonderful experience
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and their tour is amazing don’t skip this unique opportunity
Stayed 1 night in May 2024
Verified

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very nice people, very rustic
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Nora

Disliked: Cleanliness, amenities, property conditions & facilities
I was expecting a glamping experience as advertised, but the place looks outdated and the room was not clean. Stains on the towel, faded curtains, a worm on the sink and the shower area looks dirty. I left right after I arrived and they pretended I stayed the whole 5 day trip to avoid reimbursing my money back. They have ignored my messages. The place is beautiful but the facilities are not glamping at all.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glamorous jungle cozy camper

Absolutely beautiful! The most peaceful and relaxing place, stunning cenotes and the best of nature in this jungle oasis. Staff was so friendly and the food was great. It was very safe and quiet. I especially loved the outdoor swing under the trees.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fish spa

Lovely location. Loved seeing the spider monkey overhead and iguanas wandering. The fishspa is something special for Noth Americans. People seemed to enjoy the monkey sanctuary. We will do that next visit.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was very good and the concierge services were excellent. The property is set in the jungle and provides a cool and calming environment with two cenotes a central communal palapa for yoga, and other venues and few other spaces to relax. All the staff were engaging and friendly. I really felt welcome and a part of their community. A very important part of Akumal Natura is their wild animal rescue and tour is not to be missed.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has an amazing romantic setting. Unique, quiet, and simply gorgeous in the middle od nature. With two cenotes in the property with 24hr access. We felt like we had the property to ourselves. I will definitely be going back again. I will be booking my daughter's honeymoon there for sure. It is a MUST see!!!
Stayed 3 nights in Jan 2024