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Itza Hotel Akumal - Hotel - Hostel

1.5 star property

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Photo gallery for Itza Hotel Akumal - Hotel - Hostel

Outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas, pool loungers
Reception
Comfort Double Room | Premium bedding, pillow-top beds, in-room safe, soundproofing
Rooftop terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Kitchen
  • Pool
  • Laundry
  • Housekeeping

Explore the area

Map
Xaac, Manzana 2, Lote 12 S/N, Akumal, QROO, 77776
  • Akumal Beach
    ‪13 min walk‬
  • Half Moon Bay
    ‪4 min drive‬
  • Yal-ku Lagoon
    ‪6 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪73 min drive‬

Room options

View all photos for Comfort Shared Dormitory

Comfort Shared Dormitory | Premium bedding, pillow-top beds, in-room safe, soundproofing

Comfort Shared Dormitory

  • 20 sq m
  • Sleeps 1
  • 7 Large Single Beds

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, pillow-top beds, in-room safe, soundproofing

Comfort Double Room

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, pillow-top beds, in-room safe, soundproofing

Family Quadruple Room

  • Sleeps 3
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Deluxe Shared Dormitory

Deluxe Shared Dormitory | Premium bedding, pillow-top beds, in-room safe, soundproofing

Deluxe Shared Dormitory

  • Sleeps 2
  • 1 Double Bed

Similar properties

Beach nearby

Akumal Natura

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (192)
The price is €61
for 1 room
includes taxes & fees
8 Jun - 9 Jun
Akumal Natura

About this property

Itza Hotel Akumal - Hotel - Hostel

Hostel with a rooftop terrace, near Akumal Beach
This hostel features an outdoor pool, a poolside bar and a rooftop terrace. WiFi in public areas is free. Additionally, a microwave in a common area, a fridge in a common area and a meeting room are on-site. Change of towels is available on request
Itza Hotel Akumal - Hotel - Hostel offers 9 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and rice cookers. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

This Akumal hostel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 40-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include shared/communal kitchens and a ceiling fan. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hostel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Itza Hotel Akumal - Hotel - Hostel, you're just a quick walk from Hekab Be Biblioteca. Enjoy features like free WiFi in public areas, plus an outdoor pool and a poolside bar.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy drinks at the pool bar
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a meeting room and laundry facilities
  • On-site recreation includes bicycles to rent
  • 12 minutes by foot from Akumal Beach and a 3-minute drive from Riviera Maya Golf Club
WiFi is free in public spaces. A meeting room and coworking spaces are available. You can enjoy a drink at the pool bar. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at Itza Hotel Akumal - Hotel - Hostel.

Smoking is allowed in designated areas at this Akumal hostel.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Street parking available
  • Limited on-site parking (max 3 spaces per unit)

Food and drink

  • A poolside bar

Things to do

  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • In a regional park
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No lift

More

  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Shared kitchen access
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM

Property is also known as

Itza Hotel Akumal
Itza Hotel Akumal Hotel
Itza Hotel Akumal Hostel
Itza Akumal Hostel Akumal
Itza Hotel Akumal - Hotel - Hostel Akumal

Itza Hotel Akumal - Hotel - Hostel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 10 out of 12 reviews
Rating 8 - Good. 0 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eduardo and all of the staff were super friendly. The room and bathrooms were spotless. The kitchen has everything you need to cook. Restaurants and stores are within walking distance. You can rent a bicycle to go to the South side of the overpass to the lagoon.
Stayed 2 nights in Feb 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, super friendly staff, highly recommend
Stayed 3 nights in Feb 2024

4/10 Poor

Erick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Good if you plan on just leaving bags somewhere.

You get what you paid for. We were traveling from Cancun to Tulum and decided to stop here for one night. Best we didn't actually sleep here rather just have a safe place to retreat to. Bathrooms are very outdated and cleaned to a bare minimal. Same goes for the wash towels they left us
Stayed 1 night in Jan 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an affordable location, walking distance to the beach (15 minutes?) and the animal sanctuaries. Very close to the colectivos that zip you to Tulum or Playa. Definitely not “touristy” Mexico— this is where the people working in the resorts etc live. Seemed safe, a good restaurant around the corner (El Ultimo Maya). The rooftop area and pool were lovely and the free breakfast was both a surprise and lovely (great fruit plate and my 12 year old loved the hotcakes). Very clean. Safe in room for valuables. AC and ceiling fan and screened windows for all ambient temperature preferences. TV with States programming (Netflix, Disney). Being in the pueblo (town), it is a tad noisy (dogs, music) but this calms down later in the night. Big thunderstorm with lightning took out the electricity all over town— glad I had packed flashlights! (It came back on 2 hours later, but it was DARK, so word to the wise, pack a flashlight!). Great owners who are concerned about your comfort. Friendly neighborhood street dogs come to visit in the lobby. Kitchen and fridge access if you want to cook your own meals, and purified water available (free).
Stayed 3 nights in Dec 2023

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and Value

The location was very convenient and in walking distance to the main attractions nearby, including Akumal Beach. The staff were very friendly and accommodating. The building was very clean and updated for the location it is in, and the rooftop pool was a very nice amenity-- only thing that was missing was a rooftop bar!
Stayed 2 nights in Sep 2023

10/10 Excellent

Ingrid

Stayed 4 nights in Apr 2025

10/10 Excellent

Cannella

Liked: Cleanliness, staff & service, property conditions & facilities
Un posto delizioso, personale gentile, situato in una posizione strategica, lo consiglio vivamente
Stayed 1 night in Nov 2024

6/10 Okay

Jose Luis Rojas

Disliked: Property conditions & facilities

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend!!!!<3

Best accommodation in Mexico! Everything was perfect, had an amazing stay. Love it!
Stayed 2 nights in Nov 2022