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Shaden Resort by Accor

4.0 star property

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Canyon Deluxe Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished
Desert Horizon Room, 2 Twin Beds | Minibar, in-room safe, individually decorated, individually furnished
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Bar
  • Breakfast included
  • Gym
  • Room service

Explore the area

View in a map
Hail Street Alula 43515 Ksa Hail Street, Al-'Ula, 43314
  • Place, Umm al-Daraj
    ‪7 min walk‬
  • Place, AlUla Museum
    ‪5 min drive‬
  • Place, Jebel Khuraibah
    ‪5 min drive‬
  • Airport, Al-'Ula (ULH-Al-'Ula Intl. Airport)
    ‪42 min drive‬

Room options

View all photos for Desert Horizon Room, 2 Twin Beds

Minibar, in-room safe, individually decorated, individually furnished

Desert Horizon Room, 2 Twin Beds

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Canyon Deluxe Room, 1 King Bed

Canyon Deluxe Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Canyon Deluxe Room, 1 King Bed

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Canyon Deluxe Room, 2 Twin Beds

Minibar, in-room safe, individually decorated, individually furnished

Canyon Deluxe Room, 2 Twin Beds

  • 39 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Desert Horizon Room, 1 King Bed

Desert Horizon Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Desert Horizon Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Oasis Pool Villa

Oasis Pool Villa | Minibar, in-room safe, individually decorated, individually furnished

Oasis Pool Villa

  • 198 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Double Beds

View all photos for Palm Garden Villa

Minibar, in-room safe, individually decorated, individually furnished

Palm Garden Villa

  • 200 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Double Beds

Charles Royal Suite

  • 400 sq m
  • 5 bedrooms
  • Valley view
  • Sleeps 6
  • 3 King Beds and 3 Double Beds

Skyline Executive Room

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

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4.7 out of 5, Exceptional, 106 reviews
The price is €928
includes taxes & fees
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About this property

Shaden Resort by Accor

Hotel in Al-'Ula with 2 restaurants and free breakfast
This smoke-free hotel features 2 restaurants, an outdoor pool and 3 bars/lounges. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a health club, 2 coffee shops/cafes and a snack bar/deli are on-site. Housekeeping is available on request.
Shaden Resort by Accor offers 120 air-conditioned accommodations with fireplaces and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with premium digital channels.

Bathrooms include bathrobes, bidets, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include espresso makers and a safe. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Shaden Resort by Accor, you're just a quick walk from Umm al-Daraj. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, 2 coffee shops/cafes and 3 bars/lounges
  • Take a swim in the outdoor pool
  • Amenities include 4 meeting rooms, a conference centre and a car charging station
  • On-site recreation includes a gym, a steam room and a ropes course
  • 5 minutes on foot from Umm al-Daraj and a 2-minute drive from Al'Ula Oasis
Shaden Resort by Accor offers its guests a kids' pool, an outdoor pool, a health club, and a steam room. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include 4 meeting rooms and coworking spaces. Event space at this hotel measures 4306 square feet (400 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at Shaden Resort by Accor. Self parking and valet parking are free.

This 4-star Al-'Ula hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 11:00 AM.
Shaden Resort by Accor has 2 restaurants on site.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 2 coffee shops/cafes
  • 2 restaurants
  • 3 bars/lounges
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Children's pool
  • Ecotours
  • Health club
  • Outdoor pool
  • Ropes course
  • Steam room

Family friendly

  • Children's pool
  • In-room cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference centre (4,306 square foot of space)
  • Coworking space

Outdoors

  • Firepit
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shaden Resort by Accor

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 483.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: SAR 483.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 71145001129
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Shaden Resort
Shaden Resort by Accor Hotel
Shaden Resort by Accor Al-'Ula
Shaden Resort by Accor Hotel Al-'Ula

Shaden Resort by Accor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 28 out of 42 reviews
Rating 8 - Good. 4 out of 42 reviews
Rating 6 - Okay. 6 out of 42 reviews
Rating 4 - Poor. 2 out of 42 reviews
Rating 2 - Terrible. 2 out of 42 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location and great services

I’m not sure why this hotel didn’t receive highwr ratings. The staff were all excellent with great services. The location of the hotel is fantastic with magnificent rocks surrounding the hotel. I can’t imagine a better place than this hotel.
Stayed 2 nights in Jun 2025

6/10 Okay

Zakiah

Stayed 2 nights in Apr 2025

4/10 Poor

abdulaziz

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Naser

Liked: Cleanliness, staff & service, amenities
The landscape is beyond imagination
Stayed 2 nights in Apr 2025

8/10 Good

Naser

Liked: Staff & service, amenities, property conditions & facilities
Alot of room to improve in such an amazing location.
Stayed 1 night in Apr 2025

10/10 Excellent

Chun

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in this resort for 3 nights, and everything was perfect. We love the hotel environment, breakfast, and quality room. One thing truly impressed us was the hotel staff hospitality. Our car broke down on the 2nd day of our stay, and one staff, Mr. Hussain Khan offered kind help, went extra miles to drive us to the local repair shop and got it fixed. If not for his help, we would have wasted more time dealing with the car rental company, dramatically cut down our planned activities in AlUla. Many thanks Hussain. Hope this massage gets to Shaden Resort management and recognized Mr. Khan for his kindness and hospitality. - Frank
Stayed 3 nights in Mar 2025

10/10 Excellent

nejc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort very helpfull and kind stuff
Stayed 1 night in Feb 2025

6/10 Okay

Samirah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

mlyard

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Hadeel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel experience in all aspect
Stayed 2 nights in Jan 2025

8/10 Good

N H M

Travelled with family
Liked: Cleanliness, staff & service

Great Hotel, with service Improvement

Nice hotel with helpful reception staff, but buggy service was slow. Had to make several calls before issues were addressed. Once attended, the reception team was accommodating and resolved concerns effectively.
Stayed 2 nights in Dec 2024

6/10 Okay

hafed

Stayed 1 night in Nov 2024

10/10 Excellent

Bishoi

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best resorts I have ever visited. It’s perfectly suited between the mountains making the view from all the rooms out of this world.! Highly recommended…!
Stayed 4 nights in Nov 2024

10/10 Excellent

claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical place

Amazing place with the vest service and outstanding views full of unique energy
Stayed 1 night in Oct 2024

10/10 Excellent

claudia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical place

Amazing place like out if a fairytale
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimberlee, APO

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really friendly and helpful!
Stayed 2 nights in Sep 2024

4/10 Poor

Shahida

Stayed 1 night in Aug 2024

6/10 Okay

Karina

Travelled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Jamal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best

Excellent experience
Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacularly beautiful property. The issue I encountered was transportation to and from Shaden; perhaps because off season. Recommend having a rental. Staff very kind and worked very hard to ensure I was happy. Language is a bit of barrier.
Stayed 1 night in May 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly stuff excellent experience
Stayed 1 night in Apr 2024

10/10 Excellent

Anelia, SAN DIEGO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous resort! Luxury, peaceful and incredibly beautiful grounds! Staff is friendly and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Evelyn Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está increíble . Rodeado de montaña rocosa y desierto . La alberca muy a gusto. Nos encantó
Stayed 4 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno para desconectar y relajarse
Stayed 3 nights in Apr 2025