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Windsor Hotel, an Ascend Collection Hotel

3.0 star property

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Photo gallery for Windsor Hotel, an Ascend Collection Hotel

Exterior
Suite, 1 King Bed, Non Smoking, Tower | Premium bedding, down duvets, pillow-top beds, individually decorated
Property amenity
Lobby
3 restaurants, breakfast served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
125 W Lamar St, Americus, GA, 31709
  • Place, Rylander Theatre
    ‪2 min walk‬
  • Place, Global Village & Discovery Center
    ‪9 min walk‬
  • Place, Lake Blackshear
    ‪27 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(42 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Room, 1 Queen Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Tower

Suite, 1 King Bed, Non Smoking, Tower | Premium bedding, down duvets, pillow-top beds, individually decorated

Suite, 1 King Bed, Non Smoking, Tower

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Presidential Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Windsor Hotel, an Ascend Collection Hotel

3 restaurants, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Windsor Hotel, an Ascend Collection Hotel offers 53 accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 43-inch LCD televisions come with premium satellite channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Windsor Hotel, an Ascend Collection Hotel. During your stay, you're just a quick walk from Rylander Theatre. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the comfortable guestrooms and the helpful staff
  • Steps from Rylander Theatre and 9 minutes on foot from Global Village & Discovery Center
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 5005 square feet (465 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at Windsor Hotel, an Ascend Collection Hotel. Free self parking is available.

This 3-star Americus hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 9:30 AM.
Windsor Hotel, an Ascend Collection Hotel has 3 restaurants serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 9:30 AM on weekends; USD 13 for adults and USD 13 for children
  • 3 restaurants
  • A bar/lounge

Things to do

  • Shopping

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Built in 1892
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 13.00 for adults and from USD 13.00 for children
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel Windsor
Windsor Hotel Americus
Best Western Plus Windsor Americus
Best Western Plus Windsor Hotel
Best Western Plus Windsor Hotel Americus
Best Western Windsor
Best Western Windsor Hotel
Windsor Best Western
Windsor Hotel
Best Western Plus Windsor Hotel
Windsor Hotel Ascend Hotel Collection
Windsor Hotel, Ascend Hotel Collection Hotel
Windsor Hotel, Ascend Hotel Collection Americus
Windsor Hotel, Ascend Hotel Collection Hotel Americus

Windsor Hotel, an Ascend Collection Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 761 out of 1002 reviews
Rating 8 - Good. 148 out of 1002 reviews
Rating 6 - Okay. 49 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Walker

Stayed 1 night in Dec 2025

6/10 Okay

Lori

Liked: Staff & service, property conditions & facilities
Bathroom floor was nasty dirty, outside traffic noise was terrible
Stayed 2 nights in Jan 2026

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities
Comfy bed and wonderfully quiet
Stayed 1 night in Jan 2026

10/10 Excellent

Christy

Stayed 1 night in Jan 2026

10/10 Excellent

Johnny

Stayed 1 night in Dec 2025

10/10 Excellent

Shanelle

Stayed 1 night in Jan 2026

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn’t go to breakfast at the hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Julie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was lovely! Very clean and friendly staff. My daughter loved learning about the history of the hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ambiance!
Stayed 1 night in Jan 2026

10/10 Excellent

Emma

yes
Stayed 1 night in Dec 2025

10/10 Excellent

Greg

Stayed 1 night in Dec 2025

10/10 Excellent

Jenn

Travelled with family
Liked: Amenities, property conditions & facilities
Lovely place to stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Clean room, nice staff, restaurant was a relaxing treat.
Stayed 2 nights in Dec 2025

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the charm of the historic hotel. The staff was friendly. The room was clean, noise level appropriate, and room temperature perfect for a good night’s sleep. Will definitely be back!
Stayed 1 night in Dec 2025

10/10 Excellent

Reuben

Liked: Cleanliness, amenities, property conditions & facilities
The staff, the spacious room & the entrance and lobby area is AMAZING! I wish I would have booked the night before to enjoy a little more time! My husband and I enjoyed the pub & the alley bar! Good atmosphere filled with laughter and friendly waitress! Have to find a reason to come back!
Stayed 1 night in Dec 2025

8/10 Good

Marcia

Stayed 2 nights in Dec 2025

6/10 Okay

Shane

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
HVAC broken in room. Room temperature was at 85. The front desk said they could not move me because I booked through Expedia. Ended up calling Expedia and they called the hotel and got me into another room. Other than that one instance the hotel is nice. I’ve stayed there 10+ times.
Stayed 1 night in Dec 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and we love Floyd, he's the BEST!
Stayed 1 night in Dec 2025

10/10 Excellent

piper

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spacious rooms, great customer service Vickie, beds comfy and warm
Stayed 1 night in Dec 2025

8/10 Good

Vicki

Stayed 1 night in Nov 2025

10/10 Excellent

Banner

Stayed 1 night in Dec 2025

4/10 Poor

Tera

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The suite that we had was old-looking and smelled old. The tub had mold on the tiles. The bathroom tile was dirty. The bar was excellent, we enjoyed ourselves at the outside bar and when they opened up the inside bar.
Stayed 1 night in Dec 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Quaint small town that the hotel seams to be the heart of. The aged feel of the building and rooms is delightful.
Stayed 1 night in Oct 2025

10/10 Excellent

Shanise

Stayed 1 night in Dec 2025

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room itself was in good condition, but the HVAC system was not in working order ever since we arrived. The first night we noticed that the AC was not working and the next day we took the issue to the front desk to which the issue resolved. The temperature dropped greatly that night and the heating was not working. Again the issue was reported to the front desk to where we received a space heater since it was the Thanksgiving and a work order had to be put in. The space heater helped but it would have been nice for the HVAC system to be in working order for the duration of the stay. The hotel staff was nice and tried to be helpful but was not able to do much since it was the holidays. I asked if any compensation could be made for the troubles and they stated they were not able to do anything. Overall the hotel was very nice for a historic hotel.
Stayed 4 nights in Nov 2025

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