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Windsor Hotel, an Ascend Collection Hotel

3.0 star property

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Photo gallery for Windsor Hotel, an Ascend Collection Hotel

Lobby
Meeting facility
Suite, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated
Lobby
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
125 W Lamar St, Americus, GA, 31709
  • Place, Rylander Theatre
    ‪2 min walk‬
  • Place, Global Village & Discovery Center
    ‪9 min walk‬
  • Place, Statue of Charles Lindbergh
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(34 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Room, 1 Queen Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Tower

Premium bedding, down duvets, pillow-top beds, individually decorated

Suite, 1 King Bed, Non Smoking, Tower

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Presidential Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Suite, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Windsor Hotel, an Ascend Collection Hotel

Hotel in Americus with 3 restaurants and 24-hour business centre
3 restaurants, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Windsor Hotel, an Ascend Collection Hotel offers 53 accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 43-inch LCD televisions come with premium satellite channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Windsor Hotel, an Ascend Collection Hotel. During your stay, you're just a quick walk from Rylander Theatre. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the comfortable guestrooms
  • Steps from Rylander Theatre and 9 minutes on foot from Global Village & Discovery Center
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 5005 square feet (465 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at Windsor Hotel, an Ascend Collection Hotel. Free self parking is available.

This 3-star Americus hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 9:30 AM.
Windsor Hotel, an Ascend Collection Hotel has 3 restaurants serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 9:30 AM on weekends; USD 13 for adults and USD 13 for children
  • 3 restaurants
  • A bar/lounge

Things to do

  • Shopping

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Built in 1892
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 13.00 for adults and from USD 13.00 for children
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel Windsor
Windsor Hotel Americus
Best Western Plus Windsor Americus
Best Western Plus Windsor Hotel
Best Western Plus Windsor Hotel Americus
Best Western Windsor
Best Western Windsor Hotel
Windsor Best Western
Windsor Hotel
Best Western Plus Windsor Hotel
Windsor Hotel Ascend Hotel Collection
Windsor Hotel, Ascend Hotel Collection Hotel
Windsor Hotel, Ascend Hotel Collection Americus
Windsor Hotel, Ascend Hotel Collection Hotel Americus

Reviews

Windsor Hotel, an Ascend Collection Hotel Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 760 out of 1002 reviews
Rating 8 - Good. 150 out of 1002 reviews
Rating 6 - Okay. 46 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

Reviews

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful location.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday overnite for my wife.

The Rosemary and Thyme Restaurant in the hotel is amazing! The Presidential Suite is very nice! Love the historical atmosphere.
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jareth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly beautiful and historic hotel. We stayed in the Bridal Suite, and the view from the tower was amazing, not to mention the wide open circular room was unique to look at. The entire hotel is beautiful to look at, down to the lobby with its two chandeliers, we simply had a good time exploring the place. It has some restaurants and a bar inside the hotel as well. The hotel has a comfortable feel overall, and was a quite pleasant to stay at. Would definitely come back again.
Stayed 1 night in Jul 2025

8/10 Good

KIRBIE

Liked: Staff & service
Hotel needs some updating. Ceiling has cracks. Stains on paint. Tub was black inside. Air vent and fire sprinkler pipes were full of dust. The staff was friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Deneise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristy

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Windsor Hotel

It’s a beautiful hotel that’s been refurbished to resemble the 1890’s era. Rooms were spacious and comfortable. The hotel restaurant and bar were great fantastic. Be sure to take advantage of the outdoor space on the 2nd and 3rd floor. Great views of the downtown area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kurt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ghosts are fun too!
Stayed 2 nights in Jul 2025

10/10 Excellent

Shanise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Room Not Clean

Room had hair in the carpet and bathroom floor. Towels were soiled and hard. Poor room cleaning and unfit for a comfortable stay
Stayed 1 night in Jun 2025

8/10 Good

Casmin

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brandon

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Charming Hotel, fantastic staff!!
Stayed 2 nights in Jul 2025

6/10 Okay

Raquel

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Friendly and helpful staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

ALANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was great!

The room was great! Very spacious, clean and the beds were super comfortable. We actually had most of our meals at the various restaurants there, the food deserves its own review, it was delicious. I cannot wait to go back!
Stayed 2 nights in Jun 2025

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love the beauty and grandeur of the building, inside and out.
Stayed 1 night in Jul 2025

6/10 Okay

Jose

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Raimundo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeremy

Stayed 2 nights in Jun 2025

8/10 Good

Serah

Liked: Cleanliness, property conditions & facilities

It’s pretty… but they can do a lot better yeah

We stayed here on our wedding night, came in all dressed up and staff looked at us like we were crazy when we had obviously just got married. I just expected better customer service from the cost of the location. Overall, the beds were comfortable, and the rooms were clean. The atmosphere is fine, but they should be more welcoming to everyone no matter their age race gender whatever… also I had called multiple times on the phone to ask if they offered any honeymoon packages or anything of that nature that acted as if I was an inconvenience and told me that I could just look online to see that. Sadly, I couldn’t find any of those options online so I just booked a basic room the attitude that I received on the phone was nearly enough to make me not book there at all, but there weren’t many options in the area, especially for such a special night… I don’t believe we will ever stay there again, considering how we were treated and made to feel very unwanted and unwelcome.
Stayed 1 night in Mar 2025

10/10 Excellent

A L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Diane

Stayed 3 nights in Jun 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel.
Stayed 2 nights in Jun 2025