Hilton Albany

3.5 star property

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Photo gallery for Hilton Albany

Exterior
Serves lunch, dinner and happy hour
Indoor pool
Reception
2 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pool
  • Housekeeping
  • Bar
  • Parking available
  • Gym

Explore the area

View in a map
40 Lodge Street, Albany, NY, 12207
  • MVP Arena
    ‪3 min walk‬
  • The Egg
    ‪5 min walk‬
  • Palace Theater
    ‪6 min walk‬
  • Albany, NY (ALB-Albany Intl.)
    ‪15 min drive‬

Room options

Standard Room, 2 Double Beds

7.2 out of 10
Good
(44 reviews)
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds

7.8 out of 10
Good
(8 reviews)
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, Accessible

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite

  • 60 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 60 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

Suite, One King Bed

  • 60 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

Executive Room, King Bed

7.6 out of 10
Good
(4 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Albany

Hotel with 2 restaurants, a short walk to MVP Arena
Along with 2 restaurants, this hotel has an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
Hilton Albany offers 385 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Guests aged under 21 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of Hilton Albany's great location. During your stay, you're just a quick walk from MVP Arena. You'll find features such as free WiFi in public areas and free train pick-up service, plus 2 restaurants.
  • Free WiFi
  • Enjoy American cuisine while dining at Charter Restaurant
  • Full breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from MVP Arena and 9 minutes by car from University at Albany
  • Free train station pick-up shuttle service
Hilton Albany offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 37000 square feet (3437 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Albany. For a fee, parking is available.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.
Charter Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
SESSIONS – This lobby lounge specialises in American cuisine and serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
Mr B Coffee – This coffee shop specialises in American cuisine and only serves light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle
  • Parking on site (USD 22 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 27 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Charter Restaurant
  • Mr B Coffee
  • SESSIONS

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station
  • Conference centre (37,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Hospital bed
  • Lift
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 20 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 27 per person
  • Self-parking fee: USD 22.00 per night (in/out privileges)
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 20 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Albany Hilton
Hilton Albany
Hilton Hotel Albany
Hilton Albany Hotel
Hilton Albany Hotel
Hilton Albany Albany
Hilton Albany Hotel Albany

Hilton Albany Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 331 out of 1002 reviews
Rating 8 - Good. 199 out of 1002 reviews
Rating 6 - Okay. 198 out of 1002 reviews
Rating 4 - Poor. 140 out of 1002 reviews
Rating 2 - Terrible. 134 out of 1002 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

June

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
It's close to the State Capitol & Legislative Buildings.
Stayed 1 night in May 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a good place to stay and convenient location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christine

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and the staff were friendly and helpful.
Stayed 1 night in May 2025

2/10 Terrible

Malynda

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
My mother in law was dying at Albany med I booked the room later in the evening and I accidentally booked the wrong Hilton down the road. They would not refund my money even though it had been only 5 minutes! I ended up booking a room connected to Albany med the one I originally wanted. With the Likely hood of getting a full refund when the manager was on duty in the morning as was told to Expedia.Well in the morning I received a message that they wouldn't refund me! Myother in law passed and it was a rough few days. There should have been some empathy and understanding of the situation. Realizing I made a mistake immediately mostly because my mind was with my mother in law and our entire family saying goodbye.
Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Antoneta

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Clean and comfortable
Stayed 1 night in May 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Stay

Great customer service and great looking rooms
Stayed 1 night in May 2025

10/10 Excellent

Diya

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

JOHN, Pittsford

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Meghan

Stayed 1 night in May 2025

4/10 Poor

Patrick

Business traveller
Disliked: Property conditions & facilities

Not what you expect from Hilton

This hotel is not up to the standard you expect from a Hilton. I noticed cracks and peeling paint on walls and ceilings, the revolving door main entrance to the hotel was broken the entire time I was there, service in the bar area was poor (I asked the bartender if she could put on the Knicks playoff game and she said "I don't know what channel that's on" and walked away), I frequently had to swipe my room key multiple times to unlock my room, and the gym was a disaster - broken air conditioning, multiple dumbbells literally falling apart, and more than half of the dumbbells and cable machine attachments missing entirely.
Stayed 2 nights in May 2025

8/10 Good

Daniel

Stayed 1 night in May 2025

4/10 Poor

Kim

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Not great

Parking garage elevator lobby had garbage and what seemed to be a put out fire in front of elevator, I told the front desk about it and the next day when we left it was all still there. Peeling paint in our bedroom on the ceiling. Broken door handle on fridge and it took 4-5 attempts for pee, poop,toilet paper to actually go down. Adjoining doors (there were 2) were not sound effective... Sounded like people were in our room from both doors all night long. Garbage in the hallways and in the elevator lobby area was the same plate of chicken wings which was sitting all night with garbage still remained in the morning.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Virginia

Liked: Cleanliness, amenities, property conditions & facilities
Had a great time
Stayed 1 night in Apr 2025

10/10 Excellent

Emad

Stayed 1 night in May 2025

6/10 Okay

Maria

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Very disappointed this stay. I’ve stayed at this hotel twice before and had no complaints. The room they gave me looked like the carpet had not been vacuumed in ages and the same goes for the hallways. We stayed here 3 nights and one of the rooms left plates outside which were never picked up in those 3 nights up until today that we left, the plates and wine glass were still there; I find that disgusting and laziness from housekeeping and lack of management. The shower was clogged and the tub kept getting full with water because it was not draining.
Stayed 3 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Carrie, Peru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and very understanding and helpful. Thanks Nate!
Stayed 1 night in May 2025

10/10 Excellent

Dewayne

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Heather, Great Barrington

Travelled with family
Definitely needs to be updated! Rooms are falling apart.
Stayed 1 night in Apr 2025

10/10 Excellent

Krystle

Stayed 1 night in Apr 2025

10/10 Excellent

Mathew

Stayed 1 night in May 2025

2/10 Terrible

Shannon

Poor

Came from New Jersey for a comedy show. Drove 3 1/2 hrs to find our room dusty, light bulbs out, and poor cleanliness. I had to go around with a wash cloth and wipe down all the tables/phone/fridge because it was caked in dust. I spent over 300$ for this room and to come in to a dirty room and light bulbs out is highly disappointing. Will not be staying here again
Stayed 1 night in May 2025