Hilton Albany

3.5 star property

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Photo gallery for Hilton Albany

Exterior
Serves lunch, dinner and happy hour
Indoor pool
Premium bedding, down duvets, pillow-top beds, in-room safe
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pool
  • Housekeeping
  • Bar
  • Parking available
  • Gym

Explore the area

Map
40 Lodge Street, Albany, NY, 12207
  • MVP Arena
    ‪3 min walk‬
  • The Egg
    ‪5 min walk‬
  • Palace Theater
    ‪6 min walk‬
  • Albany, NY (ALB-Albany Intl.)
    ‪15 min drive‬

Room options

Standard Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, Accessible

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite

  • 60 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 60 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Suite, One King Bed

  • 60 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Executive Room, King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Albany

Hotel with 2 restaurants, a short walk to MVP Arena
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
Hilton Albany offers 385 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Guests aged under 21 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of Hilton Albany's great location. During your stay, you're just a quick walk from MVP Arena. You'll find features such as free WiFi in public areas and free train pick-up service, plus 2 restaurants.
  • Free WiFi
  • Enjoy American cuisine while dining at Charter Restaurant
  • Full breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from MVP Arena and 7 minutes on foot from The Egg
  • Free train station pick-up shuttle service
Hilton Albany offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 37000 square feet (3437 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Albany. For a fee, parking is available.

This Albany hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.
Charter Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
SESSIONS – This lobby lounge specialises in American cuisine and serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
Mr B Coffee – This coffee shop specialises in American cuisine and only serves light fare. Open daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle
  • Parking on site (USD 22 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 27 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Charter Restaurant
  • Mr B Coffee
  • SESSIONS

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station
  • Conference centre (37,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Hospital bed
  • Lift
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 20 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 27 per person
  • Self-parking fee: USD 22.00 per night (in/out privileges)
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 20 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Albany Hilton
Hilton Albany
Hilton Hotel Albany
Hilton Albany Hotel
Hilton Albany Hotel
Hilton Albany Albany
Hilton Albany Hotel Albany

Hilton Albany Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 334 out of 1004 reviews
Rating 8 - Good. 200 out of 1004 reviews
Rating 6 - Okay. 194 out of 1004 reviews
Rating 4 - Poor. 147 out of 1004 reviews
Rating 2 - Terrible. 129 out of 1004 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Anderson

Business traveller
Liked: Cleanliness, staff & service, room comfort

Somos in March

Business trip and the hotel was in a central location and close to all. I walked away from the bar as I was trying to order and the delay was too much to get the bartender’s attention. There was no order
Stayed 2 nights in Mar 2025

2/10 Terrible

April

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again!

We stayed here for a concert at mvp arena and it looked like they put us in a room they were trying to fix up in 5 mins toilet paper holder broken water damage in bathroom due to no ventilation ceiling cracking
Stayed 1 night in Mar 2025

8/10 Good

NICOLE, LAKEMONT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice venue, close to everything important!
Stayed 1 night in Feb 2025

4/10 Poor

Michele

Disliked: Staff & service, amenities
Checking in took 30 minutes with one guest ahead of me. Was promised a roll away and did not get one, my child slept on the floor, no offer to accommodate with a second room. Stairs do not go to lobby, stop at second floor and then outside. Elevators were a nightmare, waited 15 minutes to get to the 10th floor. No option for stairs until you got to floor two. Wasn’t told there was a parking fee until a deduction from our account two days later. $15 for breakfast!! Breakfast should be included at these rates. Limited evening dining in the area. Husband fixed the toilet seat. Flickering lightbulbs. Used hair rubber bands in room.Room was like a sauna unless the window was open, in February. Will not stay again. Reached out to Hilton and filed a case. No reply yet.
Stayed 3 nights in Feb 2025

10/10 Excellent

Grace

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Albany is just okay.
Stayed 2 nights in Feb 2025

4/10 Poor

Matyas

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia A.

Business traveller
Liked: Cleanliness, staff & service, room comfort
the only thing missing was food. the food was terrible in the concierge lounge, old ad dried out. At the bar was terrible also. not cookers obviously the catfish nuggets were prepared in microwave.
Stayed 1 night in Mar 2025

2/10 Terrible

Rickelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was horrible. The room was dirty. It looked like they haven’t been clean in weeks. Paint was falling off of the ceilings. There was no towels for the pool when X they never provided them. I asked for more bath towels. I didn’t get it to a hour before we was checking out the next day..
Stayed 1 night in Mar 2025

4/10 Poor

Steven

Disliked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Amanda

Stayed 1 night in Jan 2025

6/10 Okay

Shannon

Business traveller
Liked: Cleanliness, room comfort

Paying For The Location

My stay was okay. It was important to me that I was in walking distance of where I needed to go and it was. Food in the restaurant was excellent. However, one of the reasons I chose this hotel was it said it had room service, and room service was unavailable. Also, the desk staff was pretty unfriendly and acted annoyed if you asked them anything. Also they hit me for a $250 amenities charge for “incidentals” which was what, exactly? I had two free 16 Oz bottles of water, was that $250? Nothing in this hotel was free. You even had to pay for parking, and breakfast, so I had no clue what was $250 on top of the $1295 I had already paid.
Stayed 3 nights in Feb 2025

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel experience was terrible from the start. The hotel lobby was dated, and the revolving entry door was broken and out of service. Our room was horrible. There are marks on the walls, a loose toilet seat, peeling ceiling paint, toothpaste in the bathroom sink, and marks/stains on the counters in the bedroom. We left and booked a room across the street at the Renaissance Hotel. Expedia is unwilling to refund our payment. It's a terrible experience.
Stayed 1 night in Feb 2025

4/10 Poor

Charles

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Hilton charged $30 per person for the worst breakfast ever. I had better free food at a Holiday Inn Express. The manager did reverse the charge but it shouldn't have come to that. The bathroom had rust in the tub and the vents were filthy. The tv had limited channels. The parking was ok but not very clean, even for a parking garage.
Stayed 2 nights in Feb 2025

4/10 Poor

Lisa

Travelled with family
The room needs to be updated. The heating system is EXTREMELY loud and made sleeping quite difficult.
Stayed 2 nights in Feb 2025

8/10 Good

Ainsley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome spot before a local concert.
Stayed 1 night in Oct 2024

8/10 Good

Catherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Ludovic

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property is in serious need of an upgrade. No hot water to shower in the morning.
Stayed 2 nights in Feb 2025

4/10 Poor

Leah

Disliked: Cleanliness, amenities
Bathroom was not cleaned well upon arrival. Tissue box had 2 tissues left. Bathroom counter had hair on it. Office chair surface was torn. Rug was dirty. I will not stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

JESSIE

Stayed 1 night in Jan 2025

4/10 Poor

Mark

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Colton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Kassandra

Stayed 1 night in Jan 2025