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Hôtel Universel

3.5 star property

Choose dates to view prices

Photo gallery for Hôtel Universel

Indoor pool
Food court
Terrace/patio
Deluxe Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace
Turkish bath/hammam, body treatments, Swedish massages, body wraps

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
1000, Boulevard des Cascades, Alma, QC, G8B3G4
  • Place, Centenary Footbridge
    ‪5 min walk‬
  • Place, Alma College
    ‪7 min walk‬
  • Place, Mario-Tremblay Centre
    ‪1 min drive‬
  • Airport, Roberval, QC (YRJ)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • Sleeps 4

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(45 reviews)
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(76 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • Sleeps 2

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 2
  • 1 King Bed

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About this property

Hôtel Universel

This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a conference centre are on-site.
Hôtel Universel offers 71 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels.

This Alma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam.
During your stay at Hôtel Universel, you're just a quick walk from Alma College. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine while dining at Pacini
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body scrubs, body treatments or body wraps at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, complimentary bicycles and a playground
  • 10.5 mi (17 km) from Lac St Jean Beach and 14.2 mi (22.9 km) from Jardin Scullion
Hôtel Universel offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, 13 meeting rooms, and coworking spaces are available. A children's pool, a fitness centre, and a terrace are also featured at the family-friendly Hôtel Universel. Self parking is free.

This 3.5-star Alma hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Pacini – This restaurant specialises in Italian cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 22 for adults and CAD 9 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pacini

Things to do

  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Ski storage

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 14 to 22 for adults and CAD 9 to 15 for children
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number 008072, 2026-11-30
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Hotel Universel
Hotel Universel Alma
Universel Alma
Hôtel Universel Alma
Hôtel Universel
Hôtel Universel Alma
Hôtel Universel Hotel
Hôtel Universel Hotel Alma

Hôtel Universel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 652 out of 1003 reviews
Rating 8 - Good. 268 out of 1003 reviews
Rating 6 - Okay. 52 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Guy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not appreciated the Price , it was supposed to be in cdn dollar, but in fact it was usd
Stayed 1 night in Jan 2026

8/10 Good

Steeve

Stayed 1 night in Jan 2026

10/10 Excellent

PIOTR

Stayed 1 night in Dec 2025

10/10 Excellent

Remi

Stayed 1 night in Jan 2026

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities
We were in the new section. Brand new room. Very spacious and spotless. The bathroom even had heated flooring. They kid's really enjoyed the indoor pool and hot tub. We'll be back for sure!
Stayed 1 night in Dec 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
La seule étoile en moins c’est que l’eau de la piscine et celle du spa n’étaient pas rassurantes., brouille et grisâtre. Sinon les chambres sont superbe et le Pacini au rez-de-chaussée c’était parfait.
Stayed 2 nights in Dec 2025

10/10 Excellent

Marie-Eve

Liked: Cleanliness, staff & service, amenities
Propre et aimable
Stayed 2 nights in Dec 2025

10/10 Excellent

Frédéric

Stayed 2 nights in Dec 2025

10/10 Excellent

Josee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Chambre vraiment très confortable et très propre.
Stayed 1 night in Jan 2026

8/10 Good

Kadjo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The spa, jacuzzi was dirty
Stayed 2 nights in Dec 2025

10/10 Excellent

Pierre

Travelled with family
Liked: Cleanliness, staff & service, amenities
Super service!!!
Stayed 1 night in Jan 2026

10/10 Excellent

Nikolaos

Business traveller
Liked: Cleanliness, staff & service, amenities
GREAT ROOM, I LOVED THE CONFERENCE ROOM
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

10/10 Excellent

Nicolas

Stayed 1 night in Dec 2025

10/10 Excellent

Jocelyne

Liked: Cleanliness, staff & service, amenities
Service rapide à l’accueil, chambre propre, et resto directement dans l’hôtel
Stayed 1 night in Dec 2025

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, good food
Stayed 2 nights in Oct 2025

8/10 Good

Martin

Stayed 1 night in Dec 2025

10/10 Excellent

Justus

Travelled with family
Liked: Cleanliness, staff & service
The room was clean. The reception was quick to handle my check in. No issue.
Stayed 1 night in Dec 2025

10/10 Excellent

Mike

Stayed 1 night in Dec 2025

10/10 Excellent

Ben

Stayed 2 nights in Dec 2025

10/10 Excellent

Mike

Stayed 1 night in Dec 2025

10/10 Excellent

Osmany

Stayed 1 night in Dec 2025

10/10 Excellent

Vanessa

Stayed 2 nights in Sep 2025

8/10 Good

Annie

Stayed 1 night in Dec 2025

10/10 Excellent

Maxime

Stayed 1 night in Nov 2025