Mountain ski retreat with restaurant and bar/lounge
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Grand Voyage include complimentary wireless Internet access and a conference centre.
Hotel Grand Voyage offers 64 air-conditioned accommodations with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include a shower with a hydromassage showerhead, slippers, complimentary toiletries and hairdryers.
This Almaty hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Grand Voyage, you'll be within walking distance of Lermontov Russian Drama Theatre. Free WiFi in public areas, free self-parking and a restaurant are available.
Free Wi-Fi in some public areas
Free self-parking and extended parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
WiFi for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
Within a 15-minute walk of Lermontov Russian Drama Theatre and St Nicholas Cathedral
Airport and ski shuttle service available for a fee
Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). At the end of the day, order après-ski drinks at the hotel's bar.
There's a restaurant on site. Public spaces have free WiFi. You'll have access to the indoor pool at a partner property. Free self parking is available.
Hotel Grand Voyage has a restaurant on site.
Late-night fare is available from room service (during limited hours).
Property amenities
Internet
Available in all rooms: WiFi (surcharge); free wired internet
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
24-hour return airport shuttle (surcharge)
Ski shuttle (surcharge)
Free extended parking on site
Wheelchair-accessible parking available
Food and drink
A bar/lounge
A restaurant
Things to do
9-hole adjacent golf course
Indoor pool (guest access)
Private wine tours
Family friendly
Access to nearby indoor pool
Children's games
In-room cot
Laundry facilities
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Business services
24-hour business centre
Conference centre (581 square foot of space)
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shower
Slippers
Towels provided
Entertainment
80-cm LCD TV
Food and drink
Free bottled water
Late-night room service
Minibar
More
Air conditioning
Desk
Free local calls
Heating
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! One child 12 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for KZT 3000.0 per night.
Free cots (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: KZT 5000 per vehicle (one-way)
Rollaway bed fee: KZT 3000.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Hotel Grand Voyage offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.