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The Cookie Jar

3.5 star property

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Photo gallery for The Cookie Jar

Staircase
Premium bedding, individually decorated, desk, soundproofing
Lobby
Terrace/patio
Interior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Parking included
  • Free WiFi

Explore the area

Map
12 Bailiffgate, Alnwick, England, NE66 1LU
  • Alnwick Castle
    ‪4 min walk‬
  • Alnwick Garden
    ‪8 min walk‬
  • Barter Books
    ‪12 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪41 min drive‬

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About this property

The Cookie Jar

Hotel with free breakfast, steps from Alnwick Castle
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, free newspapers and a garden are on-site.
The Cookie Jar offers 11 accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated accommodation includes desks. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Alnwick hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Cookie Jar. During your stay, you're just a quick walk from Alnwick Castle. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Amenities include free newspapers in reception, a lift and a terrace
  • Steps from Alnwick Castle and Bailiffgate Museum
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, barbecue grills, and a garden are also featured at The Cookie Jar. Self parking is free.

This 3.5-star Alnwick hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 8 AM to 9:30 AM.
Snug – This café only serves light fare.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 8 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Snug

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Individual decor
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 30 per pet, per stay
  • Only dogs are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 8 AM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Cookie Jar Hotel Alnwick
Cookie Jar Hotel
Cookie Jar Alnwick
The Cookie Jar Hotel
The Cookie Jar Alnwick
The Cookie Jar Hotel Alnwick

The Cookie Jar Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 119 out of 136 reviews
Rating 8 - Good. 16 out of 136 reviews
Rating 6 - Okay. 0 out of 136 reviews
Rating 4 - Poor. 1 out of 136 reviews
Rating 2 - Terrible. 0 out of 136 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are excellent, attentive and friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with exceptionally friendly and helpful staff. Our room (the Bamburgh) was large, bright and very comfortable. There’s a great choice for breakfast and for dinner (with my gluten intolerance catered for brilliantly). The hotel is literally opposite the castle with stunning walks on the doorstep.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming and friendly service throughout. Would definitely return for another stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Elspeth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have never stayed at the Cookie Jar before. Definately be coming back very soon
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Hafsat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday Treat

Luxurious hotel with beautiful rooms. Bed was super comfortable and huge. Gorgeous immaculately clean bathroom with rainfall shower and free standing bath. Leigh was so welcoming, helpful and professional. The Bistro staff were also great. Lovely breakfast selection. Great location. Lots to do and see nearby.
Stayed 1 night in Jan 2025

8/10 Good

Laura

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, gorgeous room, very friendly staff, shame the whole hotel isn’t dog friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Stayed 2 nights in Dec 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel, unique room, great service & food

We wanted a special overnight stay for our anniversary. The Cookie Jar fit the bill perfectly with the Chapel room. What a beautiful hotel and wonderful service. Handy for Alnwick Castle and town. Would recommend for any special stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Miss Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Alison

Stayed 1 night in Dec 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Beautiful hotel and room, in a great location to visit Alnwick town and Castle. Leigh and the staff couldn’t have been more welcoming. We didn’t have our evening meal at hotel (though definitely will do on our next visit!) however the breakfast was delicious with a great variety to choose from.
Stayed 1 night in Dec 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and very nice staff. Very conveniently located in the town and for visiting the castle. We gave 4 stars for 2 reasons: 1) although they allow dogs in the rooms, they're not allowed in the breakfast room so they suggested we either left our dog in our room on her own (which we did and she barked continuously) or we breakfast separately - most places have a dog-friendly eating area; and 2) parking is quite a challenge. Otherwise, a lovely stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the pleasure of staying at The Cookie Jar in Alnwick last night, and it was an absolute delight from start to finish! The hotel itself is stunning, blending charm and elegance beautifully. Every detail is carefully thought out, creating a warm and inviting atmosphere. The cleanliness was impeccable; every corner of the hotel felt immaculate, which made the experience even more enjoyable. The staff were truly outstanding—so friendly, attentive, and genuinely dedicated to ensuring that our stay was perfect. They went above and beyond in every way, making us feel really welcomed and valued. Overall, our time at The Cookie Jar was simply wonderful, and I can’t recommend it highly enough. If you’re looking for a gorgeous, well-kept place with amazing service, this is the place to come ❤️
Stayed 1 night in Nov 2024

10/10 Excellent

Emily, Leamington Spa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, friendly staff, beautifully decorated, delicious breakfast. Comfortable bed. All the lights flickered in our room periodically, but it’s an old building so I guess that adds to the charm!
Stayed 1 night in Oct 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very special place.

Absolutely wonderful weekend stay at the Cookie Jar. Nothing was too much trouble and would stay again anytime. Also dined in the Bistro which was excellent. Great location too.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kristen K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On our two week journey around Europe, this was by far our favorite!
Stayed 2 nights in Aug 2024

10/10 Excellent

D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic, really special

Warm welcoming staff who went out of their way to ensure our stay was memorable Amazing food made by a fab chef who clearly takes r Pride Special thanks to Leigh and Lynne who were just so lovely to us Highly recommend The Cookie jar
Stayed 2 nights in Aug 2024

10/10 Excellent

Lauren L R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in Alnwick

Amazing place, beautifully appointed and staff couldn’t do enough for you. Well worth staying!
Stayed 1 night in Jul 2024