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The Cookie Jar

3.5 star property

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Lobby lounge
Interior
The Chapel | Premium bedding, individually decorated, desk, soundproofing
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Interior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Bar

Explore the area

View in a map
12 Bailiffgate, Alnwick, England, NE66 1LU
  • Place, Alnwick Castle
    ‪4 min walk‬
  • Place, Alnwick Garden
    ‪8 min walk‬
  • Place, Lilidorei at The Alnwick Garden
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪41 min drive‬

Room options

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10.0 out of 10
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  • Sleeps 2
  • 1 King Bed

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10.0 out of 10
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(1 review)
  • 27 sq m
  • Sleeps 2
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10.0 out of 10
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(5 reviews)
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  • Sleeps 2
  • 1 King Bed

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  • Sleeps 2
  • 1 King Bed

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  • Sleeps 2
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10.0 out of 10
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  • Sleeps 2
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  • Sleeps 2
  • 1 King Bed

View all photos for The Chapel

The Chapel | Premium bedding, individually decorated, desk, soundproofing

The Chapel

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Cookie Jar

This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, free newspapers and a garden are on-site.
The Cookie Jar offers 11 accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated accommodation includes desks. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Alnwick hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Cookie Jar. During your stay, you're just a quick walk from Alnwick Castle. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Amenities include free newspapers in reception, a lift and a terrace
  • Steps from Alnwick Castle and Bailiffgate Museum
  • Dogs welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, barbecue grills, and a garden are also featured at The Cookie Jar. Self parking is free.

This 3.5-star Alnwick hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 8 AM to 9:30 AM.
Snug – This café only serves light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 8 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Snug

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Individual decor
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 30 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 8 AM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Cookie Jar Hotel Alnwick
Cookie Jar Hotel
Cookie Jar Alnwick
The Cookie Jar Hotel
The Cookie Jar Alnwick
The Cookie Jar Hotel Alnwick

The Cookie Jar Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 139 out of 162 reviews
Rating 8 - Good. 18 out of 162 reviews
Rating 6 - Okay. 2 out of 162 reviews
Rating 4 - Poor. 2 out of 162 reviews
Rating 2 - Terrible. 1 out of 162 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

Reviews

6/10 Okay

Carole

Stayed 2 nights in Nov 2025

10/10 Excellent

Francesca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a lovely upgrade for a special occasion. Beautiful place. Lovely staff. Gorgeous decor. One minute walk to the castle. Loved it x
Stayed 1 night in Oct 2025

10/10 Excellent

Scott, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful rooms, friendly staff, and exceptional breakfast.
Stayed 3 nights in Oct 2025

4/10 Poor

Jamie

Stayed 1 night in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Will be definitely going back, beautiful decor, lovely stsff and quality dining. Couldn't ask for more. The bed was the most comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Moya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Tim, Upper Ferntree Gully

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in The Chapel - it was breathtaking! Incredibly high standard of finishes, decor and furnishings. Modern and luxurious within the historic frame of the building and it's facinating history. Staff were super friendly, helpful and accommodating. We'd have no hesitation staying again and highly recommend The Cookie Jar if you're looking for a memorable overnight accommodation experience anywhere near Alnwick.
Stayed 1 night in Oct 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel within a 2 minute walk of Alnwick Castle. Staff all very helpful and friendly. We had St Cuthbert’s Cave room. Very spacious - with a claw foot bath and enormous shower in the bathroom. Lovely home made cookies left to enjoy with the tea and coffee provided. We stayed 2 nights and ate in the restaurant on one night.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff and clean comfortables room
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely boutique hotel very well located to the town centre and next to the castle. Room was comfortable and tastefully decorated, with a nice en-suite. Great cooked to order breakfast! Staff were excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful hotel amazing attention to detail
Stayed 3 nights in Aug 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous town, amazing hotel, wonderful food and great service!!
Stayed 1 night in Aug 2025

2/10 Terrible

Natalie

Stayed 2 nights in Jul 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, brilliant staff and great food
Stayed 1 night in Aug 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff and great location
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in The Chapel Room, which was beautiful, so unique - with stunning stained glass windows, very spacious, gorgeous decor/furnishings and a super comfortable, large bed. The hospitality/housekeeping staff are all extremely helpful and polite. The breakfast was delicious and served by a smiling, friendly and helpful team - we always receive excellent customer service, thank you. The breakfast room/restaurant and resident's lounge are lovely to relax in too.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Neil

Liked: Property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Peter

Stayed 2 nights in Jun 2025

10/10 Excellent

Glenn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are excellent, attentive and friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with exceptionally friendly and helpful staff. Our room (the Bamburgh) was large, bright and very comfortable. There’s a great choice for breakfast and for dinner (with my gluten intolerance catered for brilliantly). The hotel is literally opposite the castle with stunning walks on the doorstep.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming and friendly service throughout. Would definitely return for another stay.
Stayed 1 night in Mar 2025