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Northumberland Heights Wellness Retreat & Spa

2.5 star property

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Photo gallery for Northumberland Heights Wellness Retreat & Spa

Terrace/patio
Restaurant
Property entrance
NH Garden Suite | Premium bedding, down duvets, memory-foam beds, desk
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

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795 North Humberland Heights Road, Alnwick/Haldimand Township, Alnwick/Haldimand, ON, K9A 4J8
  • Place, Cobourg Community Centre
    ‪10 min drive‬
  • Place, Cobourg Beach
    ‪11 min drive‬
  • Place, Cobourg Harbour
    ‪12 min drive‬

Room options

View all photos for NH Garden Spa Suite

Premium bedding, down duvets, memory-foam beds, desk

NH Garden Spa Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for NH Garden Suite

NH Garden Suite | Premium bedding, down duvets, memory-foam beds, desk

NH Garden Suite

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for NH Comfort Suite

NH Comfort Suite | Premium bedding, down duvets, memory-foam beds, desk

NH Comfort Suite

9.0 out of 10
Wonderful
(11 reviews)
  • 33 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for NH Comfort Spa Suite

Premium bedding, down duvets, memory-foam beds, desk

NH Comfort Spa Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Northumberland Heights Wellness Retreat & Spa

Adults-only hotel with full-service spa and sauna
This hotel features a full-service spa, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and a conference centre are on-site.
Northumberland Heights Wellness Retreat & Spa offers 14 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Memory foam beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Northumberland Heights Wellness Retreat & Spa, you'll be close to Cobourg Community Centre. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Indulge with hot stone massages, facials or aromatherapy at the spa
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a steam room, a sauna and yoga classes
  • 6.5 mi (10.5 km) from Lake Ontario and 7.4 mi (12 km) from Northumberland County Forest
  • Airport and beach shuttle service available for a fee
Northumberland Heights Wellness Retreat & Spa offers its guests a full-service spa, Access to hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3000 square feet (279 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Northumberland Heights Wellness Retreat & Spa. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Alnwick/Haldimand hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:00 AM.
Northumberland Heights Wellness Retreat & Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: CAD 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (3,000 square foot of space)

Outdoors

  • Garden
  • In a regional park
  • Picnic area
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • No lift
  • Stair-free path to entrance
  • Visual doorbell notification

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 10 and older; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CAD 25 per person
  • Airport shuttle fee: CAD 200 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Northumberland Heights Wellness Retreat & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

NORTHUMBERLAND HEIGHTS Hotel Cobourg
NORTHUMBERLAND HEIGHTS Hotel
NORTHUMBERLAND HEIGHTS Cobourg
NORTHUMBERLAND HEIGHTS
Northumberland Heights Cobourg, Ontario
Northumberland Heights Wellness Retreat Hotel Cobourg
Northumberland Heights Wellness Retreat Hotel
Northumberland Heights Wellness Retreat Cobourg
Northumberland Heights Wellness Retreat Hotel Alnwick/Haldimand
Northumberland Heights Wellness Retreat Alnwick/Haldimand
Northumberland Heights Wellness Retreat & Spa Hotel
Northumberland Heights Wellness Retreat & Spa Alnwick/Haldimand
Northumberland Heights Wellness Retreat & Spa Alnwick/Haldimand
Northumberland Heights Wellness Retreat Hotel
Hotel Northumberland Heights Wellness Retreat & Spa
Northumberland Heights Wellness Retreat Spa
Northumberland Heights Wellness Retreat
Northumberland Heights

Reviews

Northumberland Heights Wellness Retreat & Spa Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 60 out of 107 reviews
Rating 8 - Good. 27 out of 107 reviews
Rating 6 - Okay. 12 out of 107 reviews
Rating 4 - Poor. 6 out of 107 reviews
Rating 2 - Terrible. 2 out of 107 reviews

Reviews

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Property is a bit dated but the staff were excellent and the room, very spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Andee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with fantastic services and room. Everything was comfortable and the property is quiet and relaxing
Stayed 2 nights in Jul 2025

10/10 Excellent

dan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice getaway, room could use more hooks for hanging towels and swimsuits
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Wellness Spa

The staff were lovely!! The spa was relaxing! The room needed a mini fridge and iron. The bathroom floor was a bit dirty. The backyard was really nice. The fire alarm went off twice because someone left the steam room door open.
Stayed 1 night in Jul 2025

8/10 Good

Peter

Travelled with family
Friendly staff, great amenities, nice breakfast, quiet location
Stayed 1 night in Jul 2025

4/10 Poor

Shannon

Travelled with group
Disliked: Staff & service, property conditions & facilities

Not for us!!!

We were so excited for our girls weekend at the spa! Upon getting there, we were taken toner room , which was downstairs and one of us used a walked! Not good! Never told! Then I went to use the steam room, it was broken, the door handle fell off our hall door so we couldn’t get out, our garbage was overflowing and nobody came to get it for hours and we never received any fresh towels on second day! Boasted free breakfast… nope! To top it off, nobody was there from 9-7 am???? No ice unless you go to front desk! Rooms were nice but run done! Not greatest girls weekend I’ve ever had
Stayed 2 nights in Jun 2025

10/10 Excellent

Hyun Woo

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Sacha, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good experience. Not sure I would have felt the same paying full price. Just little things were a bit off. Room wasn’t ready at check in time. Phone in room had no power cord and didn’t work. Coffee station in room hadn’t been replenished. In-room hot tub was nice but took over an hour to fill up. Door didn’t have a secondary lock or chain or anything. Food at the restaurant was pretty good but the veggie options were limited. And while the food was reasonably priced, the wine was incredibly expensive. $75-80 for a bottle of what was probably $18 Yellowtail. Again, mostly little things that might have made an enjoyable experience exceptional… but probably not at the posted rates.
Stayed 1 night in Jun 2025

2/10 Terrible

Farah

Stayed 2 nights in Jun 2025

4/10 Poor

Sobia

Business traveller
Liked: Amenities
Disliked: Property conditions & facilities
My experience was okay, I spent one night at the hotel and found that the room wasn’t very clean and the hotel seems tired and dated. Simple updates could have spruced the place up. As I walked around the hotel, there were signs that it was not well kept, like broken doors to exit to the deck area and bugs along the windowsill in the yoga room. I tried to get breakfast and was told I had to wait because although the restaurant was open the chef wasn’t in yet, so everyone was sitting around…waiting…I didn’t end up eating there because I had to leave. The grounds are very nice, and there is a nice view to the lake.
Stayed 1 night in Apr 2025

6/10 Okay

Joe

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall the stay was good just some small areas of improvement and this would be a a great place.
Stayed 1 night in May 2025

8/10 Good

Robin

Liked: Staff & service, amenities, property conditions & facilities
Wonderful service and great food. Facial was missing exfoliation and real extracting but Reflexology treatment was excellent.
Stayed 2 nights in May 2025

10/10 Excellent

Amad

Stayed 1 night in Jan 2025

10/10 Excellent

Caroline M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service.
Stayed 1 night in Mar 2025

8/10 Good

Tammy

Stayed 1 night in Feb 2025

6/10 Okay

Francyne

Travelled with partner
Liked: Cleanliness
This hotel - spa is located on a isolated road and has quiet surroundings. Our room was large, the bed comfortable but all pillows were too large for the pillow cases and hard. The reception staff was courteous but did not tell us important information such as breakfast time and most significantly, that we needed to place the card on the door to indicate that we wanted to room to be cleaned. As it was winter, our outdoor shoes left dirt and salt residue on the entrance floor which led to the closet and bathroom. We had assumed that like other hotels, cleaning would be done every day unless we had specified otherwise. Breakfast was good and the service efficient. Unfortunately, the price was set to high for comparable hotels.
Stayed 2 nights in Jan 2025

4/10 Poor

Candess

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The room and facilities are out-dated and require updating to match the cost of the rooms. It is nice that the dinner and breakfast were included, the food was good but I won’t return because of the rooms. I didn’t even use the resort amenities…just wasn’t appealing enough.
Stayed 1 night in Jan 2025

4/10 Poor

Michele

Disliked: Cleanliness
The room was dirty, the shower drain had hair showing . Stains on the floor and in the massage table. The breakfast was quite disappointing. The hasbrown was out of a frozen box, undercook, the egg was cold. The property is nice and quite
Stayed 1 night in Dec 2024

10/10 Excellent

Tysir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super amazing and really made us feel welcomed. The food was wonderful and the facilities were perfect for a weekend getaway. Will go back for sure.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tzipporah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibly welcoming, relaxing and pampering
Stayed 1 night in Jan 2025

8/10 Good

Domenico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property met all the needs we were looking for. It was just a little challenging navigating through the property to get to certain areas. The decor was a bit dated. We did not try any services. The food was good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really nice I would definitely recommend it, super nice and relaxing
Stayed 1 night in Dec 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We stayed for one night as we needed somewhere to stay on our way somewhere else. I wasn't sure what to expect, as this property is listed as high end and luxurious, but it wasn't quite so. It was clean, and the staff were friendly. The food was also very good but portion sizes could be bigger. I am not a big eater so one slice of toast with my avocado toast breakfast was ok, but for a man it's definitely not enough. The property is a old and charming, but could use some updates, however it was clean. There were 3 outdoor hot tubs but the jets didn't seem to work properly on either of them. For a spa location, that would be a huge downfall for people booking this place for the spa facilities. One thing I thought was nice, but also odd - when we arrived they handed us each a cup of piping hot tea. Which is a nice idea, except that we still had luggage in our hands and I was actually afraid I would spill it on myself. She then did a quick tour of the property - while we were carrying our luggage AND hot tea! Again a welcome drink is a nice idea, but maybe better to bring the tea to the room after the guests get settled. - all in all a nice stay, thank you for the hospitality!
Stayed 1 night in Nov 2024