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Northumberland Heights Wellness Retreat & Spa

2.5 star property

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Garden view
Exterior
NH Comfort Spa Suite | Room amenity
Restaurant
Premium bedding, down duvets, memory-foam beds, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

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795 North Humberland Heights Road, Alnwick/Haldimand Township, Alnwick/Haldimand, ON, K9A 4J8
  • Place, Cobourg Community Centre
    ‪9 min drive‬
  • Place, Serenity Day Spa
    ‪9 min drive‬
  • Place, Cobourg Beach
    ‪11 min drive‬

Room options

View all photos for NH Garden Spa Suite

NH Garden Spa Suite | Premium bedding, down duvets, memory-foam beds, desk

NH Garden Spa Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for NH Garden Suite

NH Garden Suite | Premium bedding, down duvets, memory-foam beds, desk

NH Garden Suite

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for NH Comfort Suite

NH Comfort Suite | Premium bedding, down duvets, memory-foam beds, desk

NH Comfort Suite

9.0 out of 10
Wonderful
(11 reviews)
  • 33 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for NH Comfort Spa Suite

NH Comfort Spa Suite | Premium bedding, down duvets, memory-foam beds, desk

NH Comfort Spa Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Northumberland Heights Wellness Retreat & Spa

Adults-only hotel with full-service spa and sauna
This hotel features a full-service spa, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and a conference centre are on-site.
Northumberland Heights Wellness Retreat & Spa offers 14 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Memory foam beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Northumberland Heights Wellness Retreat & Spa, you'll be close to Cobourg Community Centre. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Indulge with body scrubs, aromatherapy or massages at the spa
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a steam room, a sauna and yoga classes
  • 6.5 mi (10.5 km) from Lake Ontario and 7.4 mi (12 km) from Northumberland County Forest
  • Airport and beach shuttle service available for a fee
Northumberland Heights Wellness Retreat & Spa offers its guests a full-service spa, Access to hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3000 square feet (279 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Northumberland Heights Wellness Retreat & Spa. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Alnwick/Haldimand hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:00 AM.
Northumberland Heights Wellness Retreat & Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: CAD 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (3,000 square foot of space)

Outdoors

  • Garden
  • In a regional park
  • Picnic area
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • No lift
  • Stair-free path to entrance
  • Visual doorbell notification

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 10 and older; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CAD 25 per person
  • Airport shuttle fee: CAD 200 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Northumberland Heights Wellness Retreat & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

NORTHUMBERLAND HEIGHTS Hotel Cobourg
NORTHUMBERLAND HEIGHTS Hotel
NORTHUMBERLAND HEIGHTS Cobourg
NORTHUMBERLAND HEIGHTS
Northumberland Heights Cobourg, Ontario
Northumberland Heights Wellness Retreat Hotel Cobourg
Northumberland Heights Wellness Retreat Hotel
Northumberland Heights Wellness Retreat Cobourg
Northumberland Heights Wellness Retreat Hotel Alnwick/Haldimand
Northumberland Heights Wellness Retreat Alnwick/Haldimand
Northumberland Heights Wellness Retreat & Spa Hotel
Northumberland Heights Wellness Retreat & Spa Alnwick/Haldimand
Northumberland Heights Wellness Retreat & Spa Alnwick/Haldimand
Northumberland Heights Wellness Retreat Hotel
Hotel Northumberland Heights Wellness Retreat & Spa
Northumberland Heights Wellness Retreat Spa
Northumberland Heights Wellness Retreat
Northumberland Heights

Northumberland Heights Wellness Retreat & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 68 out of 123 reviews
Rating 8 - Good. 29 out of 123 reviews
Rating 6 - Okay. 16 out of 123 reviews
Rating 4 - Poor. 6 out of 123 reviews
Rating 2 - Terrible. 4 out of 123 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Tara

Disliked: Cleanliness
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service
Furniture dated but super clean very quiet comfortable beds and spacious hotel room
Stayed 1 night in Sep 2025

6/10 Okay

Krista

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
A calm, clean and soothing setting. Large property and easily accessible from the parking lot. Pleasant staff and incense infused atmosphere for a calming impact. However, this will not be for you if you are sensitive to scents or perfumes as the common area of this facility is noticeably scented with traditional incense.
Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Liked: Amenities, property conditions & facilities
Beautiful and welcoming!
Stayed 1 night in Sep 2025

8/10 Good

Darlene

Liked: Staff & service, property conditions & facilities
The staff was friendly amd kind and the spa treatments were excellent. The grounds are extensively and lovely to walk.
Stayed 2 nights in Sep 2025

8/10 Good

Kathleen

Stayed 2 nights in Sep 2025

6/10 Okay

Iveta

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I didn’t like the treatments. Overpriced and not at all what I expected. When I asked about the map to walk around it was all wrong. The property is nice because of its surroundings but it’s shame that they don’t do much enhancements - sauna didn’t work, yoga teacher on vacation - no replacement, steam room not hot enough, decounter in the rest lobby leaking water. Public toilets in the general area - rusty taps and dusted, toilets dirty. For the price not at all worthy. There are better places for spa and treatments. The only thing attractive is the surroundings but the staff don’t know about the walks. Food was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Chaudhry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities. Food was fantastic and staff was courteous and helpful. Quiet and relaxing time, will definitely go again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mike

Stayed 1 night in Aug 2025

4/10 Poor

Shannon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was friendly, dinner was good. Room didn’t seem clean, shower had to wait ten minutes for water to heat up, bathroom slider door wouldn’t close, stuck out of room every time we left-key card, would turn green but not open. No tv service, said to be because of the rain. Put in downstairs room when not many people seemed to be there. Expensive for what you received
Stayed 1 night in Aug 2025

10/10 Excellent

Lester, Toronto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting. Small and private. Very friendly staff. Would highly recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful, be
Stayed 2 nights in Aug 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food is also beyond spectacular. Nice quiet and clean resort. Only requests would be in the comfort rooms, to have a working iron, and a mini fridge
Stayed 2 nights in Aug 2025

10/10 Excellent

Lydie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Clean, good breakfast, nice rooms, calm
Stayed 2 nights in Aug 2025

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like quiet and want to relax. This is the place for you. It has hot tubs a steam room and Sauna on site. Also a spa to get whatever you like. The manager was super accommodating when we asked if they had a walk out room and she found one available. It was so great to celebrate our our 20th wedding anniversary.
Stayed 2 nights in Jul 2025

6/10 Okay

Natasha

Liked: Staff & service, amenities
Disliked: Cleanliness
The dinning area and the kitchen staff were great as well as the majority of the servers. I have dietary allergies and intolerances and the chef came out to see me personally on numerous occasions to make sure that I was well taken care of. The hotel and spa is family owned which provided a very special and unique experience for me. Being of Indian decent and surrounded by furniture and artifacts from India provided an experience I have not yet had in Ontario. Unfortunately however, the cleanliness and maintenance of my room, the hallways and other main areas were below my expectations. There were greasy hand prints on the door and patio windows. the remote was sticky and other surfaces were dusty. There was an ongoing leak in the bathroom that damaged the baseboards and between floor tiles. There wasn't regular housekeeping and when I did ask to have those items cleaned in my room, while I was away, they were not. I had to be in the room to ensure that it was cleaned and even had to ask for them to come back to do a thorough job. The spa service that I had was great. The practitioner was knowledgable and professional. The facilities however were not well maintained. After using the hot tub there was a strange smell coming off of my skin. Overall, I feel like there is just not enough, well trained dedicated staff, quality checks and circulation of the building by management to clean and maintain this gorgeous space that has such potential.
Stayed 4 nights in Jul 2025

8/10 Good

Kira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. Location is quiet, clean, comfy. Staff is lovely and helpful. The resort itself could use some sprucing up but the beds were very comfortable, spa was lovely, food was very good.
Stayed 1 night in Jul 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Property is a bit dated but the staff were excellent and the room, very spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Andee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with fantastic services and room. Everything was comfortable and the property is quiet and relaxing
Stayed 2 nights in Jul 2025

10/10 Excellent

dan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice getaway, room could use more hooks for hanging towels and swimsuits
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Wellness Spa

The staff were lovely!! The spa was relaxing! The room needed a mini fridge and iron. The bathroom floor was a bit dirty. The backyard was really nice. The fire alarm went off twice because someone left the steam room door open.
Stayed 1 night in Jul 2025

8/10 Good

Peter

Travelled with family
Friendly staff, great amenities, nice breakfast, quiet location
Stayed 1 night in Jul 2025

4/10 Poor

Shannon

Travelled with group
Disliked: Staff & service, property conditions & facilities

Not for us!!!

We were so excited for our girls weekend at the spa! Upon getting there, we were taken toner room , which was downstairs and one of us used a walked! Not good! Never told! Then I went to use the steam room, it was broken, the door handle fell off our hall door so we couldn’t get out, our garbage was overflowing and nobody came to get it for hours and we never received any fresh towels on second day! Boasted free breakfast… nope! To top it off, nobody was there from 9-7 am???? No ice unless you go to front desk! Rooms were nice but run done! Not greatest girls weekend I’ve ever had
Stayed 2 nights in Jun 2025