Quality Inn Amarillo West near Medical Center

2.5 star property

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Photo gallery for Quality Inn Amarillo West near Medical Center

Lobby sitting area
Lobby
Free daily continental breakfast
Indoor pool, open 10:00 AM to 10:00 PM, pool loungers
Desk, blackout curtains, free WiFi, bed sheets

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1610 S. Coulter St., Amarillo, TX, 79106
  • Baptist St. Anthony's Health Care System
    ‪2 min walk‬
  • Northwest Texas Hospitals
    ‪3 min walk‬
  • Texas Tech University Health Sciences Center
    ‪7 min walk‬
  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪21 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Amarillo West near Medical Center

Hotel in Amarillo with free breakfast and 24-hour front desk
Along with an indoor pool, this hotel has a business centre and a meeting room. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and camper van/bus/lorry parking. Change of towels is available on request
Quality Inn Amarillo West near Medical Center offers 103 air-conditioned accommodations with a hairdryer and blackout curtains. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn Amarillo West near Medical Center. During your stay, you're just a quick walk from Baptist St. Anthony's Health Care System. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, a meeting room and multilingual staff
  • Just a 3-minute walk from Baptist St. Anthony's Health Care System and 6 minutes on foot from Northwest Texas Hospitals
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is available daily. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn Amarillo West near Medical Center. Self parking is free.

Smoking is allowed in designated areas at this Amarillo hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Medical Center
Best Western Medical Center Amarillo
Best Western Medical Center Inn
Best Western Medical Center Inn Amarillo
Quality Inn West Amarillo
Quality West Amarillo
Quality West Medical Center
Quality Inn West Medical Center Hotel
Quality Inn West Medical Center Amarillo
Quality Inn West Medical Center Hotel Amarillo

Quality Inn Amarillo West near Medical Center Reviews

Reviews

5.8
Rating 10 - Excellent. 187 out of 1001 reviews
Rating 8 - Good. 174 out of 1001 reviews
Rating 6 - Okay. 189 out of 1001 reviews
Rating 4 - Poor. 180 out of 1001 reviews
Rating 2 - Terrible. 271 out of 1001 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Angelica

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It was the worst place I have stayed. Rooms are old and falling apart. Our bathroom door wouldn’t close, A/C wasn’t working, and the TV didn’t get any reception. We had to go buy an HDMI cable to connect our computer. We were moved to a different room that was slightly better but TV still didnt work. Anyway, we were only there for one night thank goodness. Oh, and they charged me $75 up front in case damages are made in this place thats already falling apart. No where does it say anything about this charge. I wish i would have taken pictures but we were only there one night.
Stayed 1 night in May 2025

2/10 Terrible

Julius

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Brice

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby seemed to be fairly updated. The room however was not in good condition. There was a spot in the ceiling that had big cracks from a leak and pieces of drywall hanging. The door was dragging on the door jam so bad that I had to hit it with my shoulder to open it. The shower head was leaking and the tub was stained pretty bad. There was not one single tv station that could be watched due to no cable service. The bed was decently comfortable just really squeaky.
Stayed 1 night in Jun 2025

2/10 Terrible

Diana

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia pictures for this property are not accurate. I got there and noticed the rooms have an outside entrance. Once I walked in my room it was noticeably dirty. Areas where they didn’t vacuum, door and areas surrounding the door frame where dirty, bed side table had not been wiped down either. Mold around the fire alarm, bathtub not in a condition to step in barefoot, pillows with stains and looked like someone’s pillows that were left behind. And to top it off, the room door did not close all the way and can be easily opened by someone walking by. I ended up calling Expedia within an hour of checking in, after a 10 hour drive arriving to this was very frustrating. Left at midnight because it was a place where I knew I could not leave my belongings while I went out during the day.
Stayed 2 nights in May 2025

4/10 Poor

Pamela

Travelled with group
Disliked: Amenities, property conditions & facilities
The property needs a face lift. Employees need training on how to greet guests. The first night the employee was short and unfriendly. Put me in a room that door knob was broken and curtains torn. Forgot to change room number in computer and strangers walked into my room the second day.
Stayed 3 nights in May 2025

6/10 Okay

Susan

Travelled with pets, Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
They were helpful getting us in to downstairs room because my husband is disable si i was happy about that. Every was ok except we had no cable in the room therefore. Was disappointed that they said they couldnt do anything about it and offered no discount i was there for 2 dayssaid they just get poor connections. But the tv in the lobby worked just fine.
Stayed 2 nights in May 2025

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in May 2025

6/10 Okay

Josme

Travelled with family and small children
Liked: Cleanliness
Receptionist provided me with a dirty and not available room. She apologized for the confusion but still a bad experience.
Stayed 1 night in Mar 2025

2/10 Terrible

Wayne D

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Substandard conditions

Check in took 30 minutes. I had to wait while someone was called in to assist. The initials rooms were in bad condition. Both rooms had to changed. The secuity chain was broken, the door was difficult to close, plaster was off the walls, spiders were in the tub, the shower head was broken, mold in the bath room, no hot water in the shower,TVs did not work.
Stayed 2 nights in May 2025

8/10 Good

Raul

Liked: Staff & service, property conditions & facilities
Nice.
Stayed 1 night in May 2025

4/10 Poor

William

Travelled with family
The cable tv does not work, the property is in disrepair.
Stayed 1 night in May 2025

10/10 Excellent

Bernice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a place to sleep.

If you're looking for room service, a fancy breakfast, and modern decor, this is not the place. If you're just looking for a place to stop overnight while driving through, you will find this adequate. The room was dated but clean, the bed was comfortable, and the price was good.
Stayed 1 night in May 2025

4/10 Poor

Keith

Disliked: Cleanliness, room comfort

Old tired, dirty and cheap

Hotel is old and dirty and tired but at least it didn't smell. Hot water was warm at best. The lid was off the toilet. Stains on the bed. It was cheap so you get what you pay for
Stayed 1 night in May 2025

10/10 Excellent

JAKUB

Stayed 4 nights in May 2025

6/10 Okay

Iveta

Disliked: Cleanliness, property conditions & facilities, room comfort

Not such a Quality Inn

Very old hotel, pictures are misleading, only main lobby and breakfast area have been renovated so they look good and modern. Our carpet was old and dirty, mattress had a broken springs, lights were poor, window was dirty and had a huge cobwebs because the curtains were always closed, we were missing the net curtains. The door looked damaged and not very secure. Breakfast was average and same everyday, waffles were the only warm option. Evening staff was nice and helpful but morning staff was mainly ignoring everyone. The room stayed warm without the heating despite the weather being cold and wet. Hotel was close to where we needed to be and easy to find. Needs a lot work to improve.
Stayed 4 nights in May 2025

10/10 Excellent

Donnie

Stayed 2 nights in Apr 2025

2/10 Terrible

Akhila

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very creepy, we couldn’t even stay for a moment. Photos on the website are only showing reception area. Rooms shown in picture and reality doesn’t match.
Stayed 1 night in May 2025

4/10 Poor

Jocelyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

AGUSTIN

Stayed 1 night in Apr 2025

2/10 Terrible

Paulette

Room had 2 small pitiful bath towels The AC only worked half the time!!! Also I was charged a $75 deposit in case we damaged anything!!! Very Sad!!!
Stayed 1 night in Apr 2025

2/10 Terrible

Ramon, Albuquerque

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very dirty and not maintained with broken doorsand other fixtures. Also leak stains on ceiling
Stayed 3 nights in Apr 2025

2/10 Terrible

Hazel

Stayed 1 night in Dec 2024

6/10 Okay

Crystal

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Amenities
The hotel was easy to find. Very noisy. Dirty. Our room smelled like dog. The hallway smelled like weed.
Stayed 1 night in Apr 2025

2/10 Terrible

Joshua

Business traveller
Disliked: Cleanliness, property conditions & facilities

Quality inn seriously lacking in quality

The lady at the front was awesome. Did her best to help me given the circumstances. The rest is what leaves more to be desired. First room I got it wasn’t cleaned properly so they gave me another room. The next room was worse. It was terrible, the bathroom had paint and drywall falling off. Bathroom door was rotting on the bottom, the cleaning people obviously didn’t care about their job.
Stayed 4 nights in Apr 2025