Quality Inn West Medical Center

2.5 star property

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Photo gallery for Quality Inn West Medical Center

Lobby sitting area
Lobby
Desk, blackout curtains, free WiFi, bed sheets
Desk, blackout curtains, free WiFi, bed sheets
Indoor pool, open 10:00 AM to 8:00 PM, pool loungers

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

Map
1610 S. Coulter St., Amarillo, TX, 79106
  • Baptist St. Anthony's Health Care System
    ‪2 min walk‬
  • Northwest Texas Hospitals
    ‪3 min walk‬
  • Texas Tech University Health Sciences Center
    ‪7 min walk‬
  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪21 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn West Medical Center

Hotel in Amarillo with free breakfast and 24-hour front desk
Along with an indoor pool, this hotel has a business centre and a meeting room. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and camper van/bus/lorry parking. Change of towels is available on request
Quality Inn West Medical Center offers 103 air-conditioned accommodations with a hairdryer and blackout curtains. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn West Medical Center. During your stay, you're just a quick walk from Baptist St. Anthony's Health Care System. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, a meeting room and multilingual staff
  • Just a 3-minute walk from Baptist St. Anthony's Health Care System and 6 minutes on foot from Northwest Texas Hospitals
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is available daily. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn West Medical Center. Self parking is free.

Smoking is allowed in designated areas at this Amarillo hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Medical Center
Best Western Medical Center Amarillo
Best Western Medical Center Inn
Best Western Medical Center Inn Amarillo
Quality Inn West Amarillo
Quality West Amarillo
Quality West Medical Center
Quality Inn West Medical Center Hotel
Quality Inn West Medical Center Amarillo
Quality Inn West Medical Center Hotel Amarillo

Quality Inn West Medical Center Reviews

Reviews

6.0
Rating 10 - Excellent. 197 out of 1002 reviews
Rating 8 - Good. 192 out of 1002 reviews
Rating 6 - Okay. 190 out of 1002 reviews
Rating 4 - Poor. 165 out of 1002 reviews
Rating 2 - Terrible. 258 out of 1002 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Frankie

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

WaQuintence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This place is cool and I would definitely make it my first choice. I’m not into all the fancy things I just want a clean room some privacy and peace and quiet I have all that here.
Stayed 2 nights in Feb 2025

8/10 Good

Dagoberto

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lesley

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Priscilla

Stayed 1 night in Feb 2025

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property not like advertised. No jacuzzi. Place looks dirty and run down, smells like smoke in rooms. Staff was rude, no greeting, no talking. Property seems unsafe. Not a family place.Will never use Quality Inn again.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay for a good price

Outside door to the room made unpacking the car convenient. Basic room for an overnight. Pleased with the accommodations
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Stayed 2 nights in Feb 2025

10/10 Excellent

Donnie

4/10 Poor

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is a great deal, financially, but everything is falling apart, barely cleaned, and very outdated to the point of being hazardous.
Stayed 1 night in Jan 2025

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Donnie

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Donnie

Liked: Amenities
Friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In door pool
Stayed 1 night in Dec 2024

10/10 Excellent

Donnie

Liked: Cleanliness, amenities, property conditions & facilities
In door pool
Stayed 5 nights in Dec 2024

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking clean rooms and indoor pool
Stayed 1 night in Jan 2025

4/10 Poor

Nickola

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken toilet, was advised to use lobby facilities Dirty tub 2 TV remotes but neither operated the Tv
Stayed 1 night in Dec 2024

10/10 Excellent

Domenik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is so helpful and friendly. Thank you Michelle for helping me get through the long and awful ordeal!
Stayed 1 night in Dec 2024

2/10 Terrible

FELECIA

Travelled with family and small children, Business traveller
Disliked: Amenities
It had bed bugs and the sheets were dirty with stains .. The next door person had company running in and out all night til anout 6a . They wete loud ot was a horrible stay i would never tell nobody to.come there
Stayed 1 night in Dec 2024

2/10 Terrible

MOI HONG

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I ever stayed. I booked 3 rooms for my family and all 3 were not cleaned up and prep for stay. Stained coffee maker and microwave. TV no picture. Beds were not made. Sheets appeared preused and not washed, crumpled and with hair and some dirt, some stained spots on them. Dirty hand tower in the middle of bathtub. No toiletries inside the bathrooms. Blankets were old and thin for the weather and some without a protective sheet underneath it. Manager was not around. Receptionist couldn't help much. Since it was late at 11:30pm and I have already paid online through Expedia for the 3 non-refundable rooms, we have to do a quick room clean up ourselves and slept with our winter jackets on and without taking any shower.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The shower was draining slow. The room had dog food in the floor. The vanity light didn't work. If it weren't for the pleasant check in, the stay would have been awful.
Stayed 1 night in Dec 2024

8/10 Good

Nicosha

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean in it was quiet.
Stayed 4 nights in Dec 2024

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

uemuet

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I got it, i was the only gueat at christmas eve, But that should not keep back fro serving breakfast The rooms need a good clean up Dont help that pool is i side and the hallway smells like chloride
Stayed 1 night in Dec 2024