Showed up after check in at 4pm, and the front door was unlocked and unlatched. Walked in, and the place was still dirty from the last guests. The host came and cleaned after I called, and promised a gift card for the trouble. The host never came back with the gift card and didn't respond to texts asking about it. There were no forks anywhere in the VRBO, and all pots, pans, cups, and spoons needed to be washed before first use. This was my first VRBO stay, and likely my last.