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Hotel Stotsenberg

3.5 star property

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Photo gallery for Hotel Stotsenberg

Front of property – evening/night
Gym
Property grounds
Garden
Deluxe Room, 2 Single Beds | Premium bedding, free WiFi, bed sheets

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Gil Puyat Ave corner Andres Soriano St, Clark Freeport Zone, Mabalacat City, Pampanga, 2023
  • Place, Clark Freeport Zone
    ‪1 min walk‬
  • Place, Royce Hotel and Casino
    ‪18 min walk‬
  • Place, Clark Air Base
    ‪4 min drive‬
  • Airport, Angeles City (CRK-Clark Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Premium bedding, free WiFi, bed sheets

Deluxe Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Coffee and/or coffee maker

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, free WiFi, bed sheets

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room

Executive Room | Premium bedding, free WiFi, bed sheets

Executive Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Stotsenberg

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, 24-hour room service and dry cleaning.
Hotel Stotsenberg offers 239 air-conditioned accommodations with coffee/tea makers and complimentary slippers. Beds feature premium bedding. Televisions come with cable channels.

Bathrooms include bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they enjoy the overall property condition at Hotel Stotsenberg. During your stay, you'll be connected to the convention centre and within walking distance of Clark Museum. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and 2 meeting rooms
  • On-site recreation includes a gym
  • Steps from Clark Freeport Zone and 9 minutes by car from Walking Street
There's a restaurant on site. Public spaces have free WiFi. Hotel Stotsenberg offers its guests an outdoor pool and a fitness centre. There are 2 meeting rooms available. Hotel Stotsenberg also features a garden, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free.

This 3.5-star Mabalacat City hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10 AM.
Hotel Stotsenberg has a restaurant on site.
Tipanan Hall – This restaurant serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:00 AM to 10 AM for a fee: PHP 350 to 350 per person
  • A restaurant

Restaurants on site

  • Tipanan Hall

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Conference centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property will be closed from 30 January 2024 to 31 December 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Stotsenberg

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1200.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: PHP 2000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately PHP 350 to 350 per person
  • Rollaway bed fee: PHP 1200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Stotsenberg
Hotel Stotsenberg Angeles City
Stotsenberg
Stotsenberg Angeles City
Stotsenberg Hotel
Hotel Stotsenberg Philippines/Angeles City
Hotel Stotsenberg Mabalacat City
Stotsenberg Mabalacat City
Hotel Hotel Stotsenberg Mabalacat City
Hotel Hotel Stotsenberg
Stotsenberg
Mabalacat City Hotel Stotsenberg Hotel
Stotsenberg Mabalacat City
Hotel Stotsenberg Hotel
Hotel Stotsenberg Mabalacat City
Hotel Stotsenberg Hotel Mabalacat City

Hotel Stotsenberg Reviews

Reviews

5.8
Rating 10 - Excellent. 7 out of 70 reviews
Rating 8 - Good. 14 out of 70 reviews
Rating 6 - Okay. 23 out of 70 reviews
Rating 4 - Poor. 15 out of 70 reviews
Rating 2 - Terrible. 11 out of 70 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet area. The hotel was clean and simple. Didn't check out the casino.
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Buffet staff lacking

Hotel staff friendly, but a breakfast buffet staff lady was very rude and seemed somewhat lazy. When requested a refill of drink item, lady seemed bothered. Because of poor behavior, we won’t return. Many other hotels in area.
Stayed 2 nights in Oct 2022
Verified

6/10 Okay

Julius

Liked: Staff & service
Old and spooky
Stayed 1 night in Apr 2019
Verified

8/10 Good

Hannah

Liked: Cleanliness, staff & service, room comfort
The good thing we liked about our stay is the convenience of the location. However, there were some cons about this hotel: -the hotel was a bit old, and so were the amenities -the receptionists were a bit clueless, asking one another on what to do next -the service during breakfast was TERRIBLE. We had to wait for an hour and a half for 2 plates of food. And there were only 3 tables of people then, with 3 people each. 2 groups eventually left without waiting for their order However, the place was clean, the parking lot was huge, and the staff were friendly and entertained my toddler while waiting for our food.
Stayed 1 night in Mar 2019
Verified

8/10 Good

jae jin

Liked: Staff & service, room comfort

호텔예약에 불편

개별건으로 방3개씩 2건을 예약하였는데 선결제는 부킹이 되었지만 현지결제건은 예약이 되어있지 않더군요. 2건예약에 방은 각3개 였습니다.
Stayed 3 nights in Apr 2019
Verified

4/10 Poor

NAPOLEON

Disliked: Staff & service, property conditions & facilities

We’re not coming back.

The staff on check in was a big disappointment. The breakfast the following morning was so late in delivery. The response to our efforts to follow up was unbelievable. We went to the front desk and was told, they are a different department. A different team.
Stayed 1 night in Mar 2019
Verified

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

Nice hotel with ammenities for the whole family like swimming pool, billiards, gym and basketball. Good location
Stayed 1 night in Mar 2019
Verified

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities, room comfort

Better hotels are available.

The hotel is dated and in need of renovating. The pool was nice. The breakfast buffet was not free and the selection was very limited. Not recommended.
Stayed 1 night in Feb 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff wouldn't let us check in a measly 15 minutes prior to our scheduled check in time. When I asked why they said they were "preparing the room". Our room had bugs in it, there were no hand towels, the shower curtain had mold on it, and there was no shampoo, conditioner, soap etc. I'm not sure what they were "preparing" because the room was disgusting.
Stayed 1 night in Feb 2019
Verified

4/10 Poor

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
No coffee, shampoo and soap are almost empty in its container. Toilet flush is broken, bathroom is stained. Towels are too old and stained too!
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stained bathroom floors, stained floor towels, towels are old. Damaged Bathroom flush. Amenities are too far. Service request is not always available (housekeeping, plumbing).
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Steven

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good hotel but run down. For the price, it was okay. The best aspect was the service. All staff members where very kind and helpful.
Stayed 1 night in Feb 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing spectacular about the facilities, still needs to clean up more specially the bathroom and needs some update.. Staffs are very friendly and very courteous.
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Verified traveller

Redelijk hotel

Goed voor een paar dagen verblijft. Zeer dichtbij het vliegveld
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

Vanessa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel staff had amazing customer service. The lobby, pool, and gym were nice, but the rooms were lacking comfort. The room was very spacious, but it lacked comfort. The bed sheets were old and dirty. When we pulled the comforter down, there was a bug crawling on the bed. The water pressure of the shower was low. The toilet didn’t flush well. The drain to the winked kept clogging up. They only gave us two towels when they knew there’d be 3 of us. This hotel has a ton of potential, the rooms just need to be cleaned up better and updated a little more...
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Beth

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel location is quite and the room is nice. Quick travel to the airport.
Stayed 1 night in Sep 2018
Verified

4/10 Poor

Arnold

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom was flithy and the hotel is in disrepair. What a pity considering the property is huge and it is located inside Clark Freeport Zone.
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

親切なスタッフばかりです

スタッフの皆さんがとても親切でした。 部屋も清潔でした。 屋外のプールには短いスライダーがあり、子供はかなりたのしんでいました。中庭も整備されていて夕方散歩を楽しみました。空港まで200ペソで送迎をしてくれたので、朝早いフライトでしたが、安心でした。
Stayed 1 night in Jul 2018
Verified

4/10 Poor

Zhonglan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
This hotel is too old and the pictures and information online aren't true,those pictures must take 20 years ago.
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Hotel!

As per my sister, the place is quite, clean and very close to the place of the church and reception that she attended. She told me that she want to come back. The breakfast serve was good.
Stayed 1 night in Jun 2018
Verified

8/10 Good

Melanie

Liked: Cleanliness, staff & service

Okay bt can be improve

It was okay.though the hotel could help a bit of updating.the hotel looks old and not well maintain though clean
Stayed 1 night in May 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Check in was a bit toxic. Had to wait about half an hour before the room was ready! Ordering room service is not available 24 hrs (up to 10 pm only)!
Stayed 1 night in Apr 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and within the vicinity of my business visit
Stayed 1 night in Mar 2018
Verified

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service is terrible! They don’t seem to connect to their customers!
Stayed 1 night in Jan 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were worms in the room. We had to resort to stepping on them to kill them. Staying in a room with worms is gross.
Stayed 2 nights in Jan 2018