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"Nice new hotel. Need to train your staff though. Food is great, variety of amusement. " More

By a verified traveller on Thu 22 Aug 2019

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max
€110* Per night/room 14 May - 15 May

Standard Triple Room, Pool View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room, Pool View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Aydinbey Queen's Palace & SPA - All Inclusive ratings based on 3 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Aydinbey Queen's Palace & SPA - All Inclusive

Everyone (1) Family (1)
4 out of 5
Nice new hotel. Need to train your staff though. Food is great, variety of amusement.

Posted by on 22 Aug 2019

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Comment from Hotel Management

13 Oct 2019 by Aydınbey Groups

Hello Dear Guest, We hope that next year your experience will be better and we will make all posibble for that. Best Regards.

2 out of 5
Es fand während des Aufenthalts ein Staatskongress in Belek statt, weshalb sich dann 850! Polizisten und Angehörige des Militärs einquartierten. Diese gingen teilweise mit Dienstwaffe und Gewehr an den Pool und ans Meer. Ein Gefühl von Sicherheit hatten wir überhaupt nicht. Des Weiteren ist das ein Familienhotel. 850 junge mit Testosteron geladene und bewaffnete junge Männer tragen nicht positiv zum Klima bei. Wir konnten nichts weiter mehr als im Hotel schlafen. Es war grauenvoll!! Bitte um Stellungnahme des Hotelmanagement und Entgegenkommen.

Posted by on 18 Jun 2021

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Comment from Hotel Management

30 Jul 2021 by Queens

Hallo , Es tut uns leid für die Probleme, die Sie haben. Ihre Beschwerden werden an die zuständigen Stellen weitergeleitet. Danke für Ihre Rückmeldung. Mit allem Respekt.

2 out of 5
Keine Möglichkeiten am Abend immer alles so früh fertig

Posted by on 21 Oct 2019

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About the Aydinbey Queen's Palace & SPA - All Inclusive

Location Besgöz Cad, Kadriye, Serik, Antalya 07525

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet meals, snacks and select beverages included
  • Basic alcoholic drinks included
  • In-room minibar (non-alcoholic beverages included)
  • Dining availability is limited at one or more venues

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Children's club

Lessons/classes/games
  • Aerobics

Entertainment

  • On-site entertainment and activities
  • Access to on-site nightclubs
  • On-site live performances

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for room service
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators

  • Access to on-site nightclubs included
  • Aerobics classes/lessons included
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • A la carte or gourmet dining is limited
  • Service charge included
  • Number à la carte or gourmet meals - 1
  • Local non-alcoholic drinks and soft drinks included
  • Basic alcoholic drinks included
  • Additional service charge accepted
  • Surcharge for premium or imported non-alcoholic drinks
  • Minibar drinks - restrictions apply
  • Kids club included
  • Fitness facilities included
  • All meals included
  • One or more venues limit dining availability
  • Surcharge for premium or imported alcoholic drinks
  • Limited meals offered through room service
  • Minibar (only non-alcoholic drinks included)
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Surcharge for room service
  • Onsite live performances included

Property Features

  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Conference rooms
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free beach shuttle

Food & Drink

24-hour room service is available.

Nearby Activities

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Water skiing nearby
  • Personal motor watercraft nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Kayaking nearby
  • Bowling alley on site
  • Swimming nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. The spa is equipped with Turkish bath/hammam.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Beach shuttle service is available in front of the hotel every 20 minutes from May 15 to October 31

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Aydinbey Queen's Palace & SPA - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property uses solar energy

Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest accommodation is sealed after cleaning
  • Comprehensive food waste policy
  • Electrostatic spray is not used for disinfection
  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property is not cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certification Programme (Turkey)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Renewable energy source - solar

Hotel Names

  • Aydinbey Queen's Palace All Inclusive
  • Aydinbey Queen's Inclusive
  • Aydinbey Queen's Palace SPA All Inclusive
  • Aydinbey Queen's Palace & SPA - All Inclusive Serik

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.