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Aloft Asheville Downtown

3.0 star property

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Photo gallery for Aloft Asheville Downtown

Property amenity
View from property
Lounge
Outdoor pool
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
51 Biltmore Avenue, Asheville, NC, 28801
  • Place, Wicked Weed Brewing
    ‪2 min walk‬
  • Place, The Orange Peel
    ‪3 min walk‬
  • Place, Harrah's Cherokee Center - Asheville
    ‪9 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

View all photos for aloft, Traditional Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, iron/ironing board

aloft, Traditional Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(104 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Traditional Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, iron/ironing board

aloft, Traditional Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(62 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Traditional Room, 1 King Bed, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

aloft, Traditional Room, 1 King Bed, Mountain View

9.6 out of 10
Exceptional
(28 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Traditional Room, 2 Queen Beds, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

aloft, Traditional Room, 2 Queen Beds, Mountain View

9.4 out of 10
Exceptional
(23 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Suite, 1 King Bed, City View

aloft, Suite, 1 King Bed, City View | Living area | 42-inch LCD TV with digital channels, TV, iPod dock

aloft, Suite, 1 King Bed, City View

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Mountain View, Poolside

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 2 Queen Beds, Mountain View, Poolside

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Traditional Room, 1 King Bed, Mountain View, Poolside

aloft, Traditional Room, 1 King Bed, Mountain View, Poolside | Premium bedding, in-room safe, desk, iron/ironing board

aloft, Traditional Room, 1 King Bed, Mountain View, Poolside

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Mountain View, Poolside (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 2 Queen Beds, Mountain View, Poolside (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, City View (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 1 King Bed, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Mountain View, Poolside (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 1 King Bed, Mountain View, Poolside (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Mountain View (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 2 Queen Beds, Mountain View (Mobility/Hearing Accessible, Tub)

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Mountain View (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 1 King Bed, Mountain View (Mobility Accessible, Tub)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Mountain View (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 1 King Bed, Mountain View (Mobility Accessible, Roll-in Shower)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Aloft Asheville Downtown

Hotel in Asheville with fitness centre and 24-hour business centre
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Aloft Asheville Downtown offers 115 accommodations with iPod docking stations and a safe. Beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, designer toiletries and complimentary toiletries.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Aloft Asheville Downtown. During your stay, you're just a quick walk from Fine Arts Theatre. Free WiFi in public areas, an outdoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the pool and the central location
  • 14 minutes by car from Biltmore Estate and 7 minutes from Blue Ridge Parkway Asheville Entrance
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Aloft Asheville Downtown offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Aloft Asheville Downtown. Parking is available for a fee.

This 3-star Asheville hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Re-fuel – This bistro serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 17 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 12 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Re-fuel

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (84 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 20 per person
  • Self-parking fee: USD 17 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Asheville Downtown
Aloft Hotel Asheville Downtown
Aloft Asheville Downtown Hotel
Aloft Asheville Hotel

Aloft Asheville Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 793 out of 1008 reviews
Rating 8 - Good. 129 out of 1008 reviews
Rating 6 - Okay. 52 out of 1008 reviews
Rating 4 - Poor. 22 out of 1008 reviews
Rating 2 - Terrible. 12 out of 1008 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Alissah, Gainesville

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room and the view.
Stayed 1 night in Oct 2025

8/10 Good

Stacey

Stayed 3 nights in Oct 2025

10/10 Excellent

gayle

Stayed 3 nights in Oct 2025

10/10 Excellent

Ronda, Mabank

Stayed 1 night in Oct 2025

10/10 Excellent

Joy, Goose Creek

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great pet friendly hotel in the heart of the downtown area. Staff was wonderful.
Stayed 1 night in Oct 2025

8/10 Good

gayle

Travelled with family
Liked: Cleanliness, amenities
Na
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Parking is rough on the weekend. It’s a shared public garage. Staff were friendly, room was nice
Stayed 5 nights in Oct 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2025

10/10 Excellent

Kyung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aloft Ashvelle Downtown

Did not use the pool
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, staff were phenomenal! They did everything they could to make the stay comfortable and enjoyable. The location is perfect & the hotel was very clean. Highly recommend!
Stayed 4 nights in Oct 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location downtown is perfect! They have a cute wine bar located in the rear of the building. Easy to walk to most places. A few times took the car to farther areas like Biltmore Village, West Asheville and wineries outside of town.The parking garage is very convenient to get in and out of.
Stayed 7 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathy

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff were very pleasant, friendly and helpful. I'd like to give a special shout out to Bethany at the front desk who helped me with an issue that arose due to my using an outside booking company. She was great!
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best stays i have had in a long time. The room was wonderful and the staff and accommodations were excellent! Thank you for making our stay in Asheville comfortable, relaxing, and enjoyable!
Stayed 5 nights in Oct 2025

10/10 Excellent

Henry

Stayed 1 night in Sep 2025

10/10 Excellent

Joel

Travelled with partner
Liked: Amenities
Clean and friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Francie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distances to several shops and restaurants!
Stayed 2 nights in Oct 2025

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful and in a good location with easy parking. When we got to our room there were a lot of crumbs on the window sill and the shampoo in the shower was empty. Our first day there was a fire alarm. When we tried to exit the building there was a homeless man asleep infront of the door which delayed our exit. The second day the landline phone started beeping at 4:30am. The cordless receiver was not charging. I checked all connections and plugs and could not get the beeping to stop. There were a few things that could be approved upon and I really wish I could have given 5 stars.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this Aloft!! Stylish, cool decor and layout, lovely rooftop outdoor pool was a major bonus! Good snack shop/cafe counter, great location and loved the upstairs patio overlooking Biltmore Ave-felt like we were in the best part of town, and we really loved our hotel stay!!
Stayed 1 night in Jun 2025

10/10 Excellent

Kaitlyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always one of our favorite properties in Asheville! Located close to everything and everyone we met who works there was super-nice. Rooms are very comfortable with great showers. Stay here and be happy!
Stayed 2 nights in Sep 2025

10/10 Excellent

JONATHAN, MASON

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 4 nights in Sep 2025