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Aloft Asheville Downtown

3.0 star property

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Property amenity
Lounge
Terrace/patio
View from property
aloft, Traditional Room, 1 King Bed, Mountain View, Poolside | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View in a map
51 Biltmore Avenue, Asheville, NC, 28801
  • Place, Wicked Weed Brewing
    ‪2 min walk‬
  • Place, The Orange Peel
    ‪3 min walk‬
  • Place, Harrah's Cherokee Center - Asheville
    ‪9 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

View all photos for aloft, Traditional Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, iron/ironing board

aloft, Traditional Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(98 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Traditional Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, iron/ironing board

aloft, Traditional Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(60 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Traditional Room, 1 King Bed, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

aloft, Traditional Room, 1 King Bed, Mountain View

9.6 out of 10
Exceptional
(27 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Traditional Room, 2 Queen Beds, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

aloft, Traditional Room, 2 Queen Beds, Mountain View

9.6 out of 10
Exceptional
(21 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Suite, 1 King Bed, City View

aloft, Suite, 1 King Bed, City View | Living area | 42-inch LCD TV with digital channels, TV, iPod dock

aloft, Suite, 1 King Bed, City View

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Mountain View, Poolside

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 2 Queen Beds, Mountain View, Poolside

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Traditional Room, 1 King Bed, Mountain View, Poolside

aloft, Traditional Room, 1 King Bed, Mountain View, Poolside | Premium bedding, in-room safe, desk, iron/ironing board

aloft, Traditional Room, 1 King Bed, Mountain View, Poolside

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Mountain View, Poolside (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 2 Queen Beds, Mountain View, Poolside (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, City View (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 1 King Bed, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Mountain View, Poolside (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 1 King Bed, Mountain View, Poolside (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Mountain View (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 2 Queen Beds, Mountain View (Mobility/Hearing Accessible, Tub)

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Mountain View (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 1 King Bed, Mountain View (Mobility Accessible, Tub)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Mountain View (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 1 King Bed, Mountain View (Mobility Accessible, Roll-in Shower)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Aloft Asheville Downtown

Hotel with a seasonal outdoor pool, 9-minute walk to Harrah's Cherokee Center - Asheville
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Aloft Asheville Downtown offers 115 accommodations with iPod docking stations and a safe. Beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, designer toiletries and complimentary toiletries.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Aloft Asheville Downtown. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. Free WiFi in public areas, an outdoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the central location
  • Just a 1-minute drive from Harrah's Cherokee Center - Asheville and 14 minutes from Biltmore Estate
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Aloft Asheville Downtown offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Aloft Asheville Downtown. Parking is available for a fee.

This 3-star Asheville hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Re-fuel – This bistro serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 17 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 12 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Re-fuel

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (84 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 20 per person
  • Self-parking fee: USD 17 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Asheville Downtown
Aloft Hotel Asheville Downtown
Aloft Asheville Downtown Hotel
Aloft Asheville Hotel

Aloft Asheville Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 793 out of 1020 reviews
Rating 8 - Good. 139 out of 1020 reviews
Rating 6 - Okay. 54 out of 1020 reviews
Rating 4 - Poor. 22 out of 1020 reviews
Rating 2 - Terrible. 12 out of 1020 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, close to everything. Very comfy beds! Loved sipping my coffee every morning on the rooftop, beautiful view of the mountains. I highly recommend this hotel.
Stayed 4 nights in Aug 2025

8/10 Good

Carley

Stayed 1 night in Aug 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, modern hotel with a great location

Great location in Asheville! Lots of things to do and see within walking distance. The hotel has lots of common spaces which worked very well for our family reunion.
Stayed 6 nights in Aug 2025

10/10 Excellent

Wesley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

amee

Stayed 2 nights in Aug 2025

10/10 Excellent

Ariane M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this location was fanatic, I could not have felt more welcome! Everything about it was great, loved the pool deck
Stayed 1 night in Aug 2025

10/10 Excellent

Mary T

Liked: Amenities, property conditions & facilities
Great location. Quiet.
Stayed 3 nights in Aug 2025

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is truly a boutique hotel. Clean, friendly but can be overwhelming for those looking for simplicity
Stayed 1 night in Aug 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FABULOUS stay!

I took my mother on a trip to Asheville to see a comic and chose Aloft initially for the price and the view. After staying I realized this hotel may be one of the nicest, friendliest, most accomodating hotels I have ever stayed in. We LOVED it! So clean and comfortable. We will stay here again!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Douglas

Travelled with group

Awesome location

It's a perfect location to enjoy downtown Asheville. In the heart of what's happening. I will definitely stay there again!!!!!
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
We had a great time! Great location!
Stayed 2 nights in Aug 2025

10/10 Excellent

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ease to walk to dining and shopping.
Stayed 2 nights in Aug 2025

6/10 Okay

Cynthia, Tallahassee

Liked: Cleanliness, staff & service
Clean hip hotel, dog friendly, right in downtown. The shower leaked a lot of water onto the floor. The door didn't close or seal properly.
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Stayed 5 nights in Aug 2025

10/10 Excellent

Nadia

Wonderful Hotel & Very Clean ;)

Amazing Stay ;) I had an issue the day I Checked in with a guy who asked me for Money as I was walking inside to Check in ( I had bags in my hands & My dog on a Leash ) . I told him I had NO cash but he told me well there is an ATM Inside ??Ugh …I ignored him & Went inside . Later on I was at the bar Ordered a drink & Food when I heard someone Saying Hello to me I turned around & Saw it was that same guy ? He sat at the bar next to me & Asked the Bartender for a Glass of Water but I couldn’t tell the bartender what was going on in front of him . I was Very uncomfortable to Say the least l He then Asked the bartender for the bathroom . When he walked Away I told him what happened & That I didn’t feel safe ! Bartender asked him to leave . When I went outside about an hour later to walk my dog he was waiting for me Outside ??I ran back inside the Hotel . As a Solo traveler & A Female I didn’t feel safe . Besides this incident My room was Very clean & I enjoyed my Stay ;)
Stayed 2 nights in Aug 2025

10/10 Excellent

Charles, Davidson

Stayed 1 night in Jul 2025

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

We looooved this hotel!
Stayed 3 nights in Aug 2025

4/10 Poor

Cassie, huntersville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The physical hotel is actually quite nice and modern. I will warn you that just about everyone staying there has a dog. And the dogs talk to each other through the walls. The walls are very thin, and so are the windows so you can hear everything going on in the very busy street outside. This includes young men throttling their vehicles at all hours, in some sort of strange show of masculinity. Which makes the dogs bark again. Also, society has evolved to wear people think it’s acceptable to walk through the halls on speakerphone at midnight. And you guessed it, that’ll make the dogs bark. I love dogs, but this was a lot of dogs for a hotel with thin walls. If they figure out how to soundproof it, everything would be much better. The dry bar shampoo and conditioner is amazing. I appreciate the good selection of tea. You can definitely walk everywhere and I got more steps than I normally do. If you’re just going to walk everywhere, pay the city parking rate and you’ll save money. I also want to commend the pool area for being awesome. They probably need more lounge chairs, but it’s a small space. The view is completely worth it regardless.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Stayed 2 nights in Aug 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, nice outdoor pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Jacob

Stayed 1 night in Aug 2025

6/10 Okay

Jonnelyn

Liked: Cleanliness, staff & service
Bed horrible noise especially from dogs barking for 2 hours straight. Incidental Fees please be aware i have stayed here b4 twice and only had $50 hold not this time lmit was 201.16 say the computer generate it I WILL NOT BE STAYING HERE EVER AGAIN TRIP WAS RUIN FROM THERE ON
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Liked: Amenities, property conditions & facilities
Great center city location. The staff is cordial and attentive
Stayed 1 night in Aug 2025

10/10 Excellent

Julian, Swords Creek

Stayed 1 night in Aug 2025