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Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

3.0 star property
VIP Access

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Photo gallery for Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Exterior
Standard Room, 2 Queen Beds, Non Smoking | Down duvets, Tempur-Pedic beds, individually decorated
Property amenity
Lobby
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • 24/7 front desk
  • Gym
  • Air conditioning
  • Parking included

Explore the area

View in a map
4 Roberts Rd, Asheville, NC, 28803
  • Asheville's Fun Depot
    ‪1 min walk‬
  • Blue Ridge Parkway Asheville Entrance
    ‪2 min drive‬
  • Biltmore Estate
    ‪6 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Down duvets, Tempur-Pedic beds, individually decorated

Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Down duvets, Tempur-Pedic beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(47 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Down duvets, Tempur-Pedic beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Down duvets, Tempur-Pedic beds, individually decorated

Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(32 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Single Room, 1 King Bed, Non Smoking

Luxury Single Room, 1 King Bed, Non Smoking | Down duvets, Tempur-Pedic beds, individually decorated

Luxury Single Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Down duvets, Tempur-Pedic beds, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Down duvets, Tempur-Pedic beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Clarion Inn Biltmore Village

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,586 reviews
The price is €68
includes taxes & fees
14 Sept - 15 Sept
Clarion Inn Biltmore Village

About this property

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Hotel in Asheville with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site. Housekeeping is available on request.
Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel offers 73 accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down duvets. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel. During your stay, you're just a quick walk from Asheville's Fun Depot. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, a meeting room and a gift shop
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 3-minute drive from Blue Ridge Parkway Asheville Entrance and 14 minutes from Biltmore Estate
Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel. Free self parking is available. A complete renovation of Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel was completed in January 2023.

This 3-star Asheville hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a nature reserve
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (92 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Fireplace in lobby
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brookstone Asheville
Brookstone Lodge
Brookstone Lodge Asheville
Brookstone Hotel Asheville
Brookstone Lodge
Brookstone Lodge near Biltmore Village Ascend Hotel Collection

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 551 out of 1007 reviews
Rating 8 - Good. 279 out of 1007 reviews
Rating 6 - Okay. 105 out of 1007 reviews
Rating 4 - Poor. 46 out of 1007 reviews
Rating 2 - Terrible. 26 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot close to downtown, highway and not too far from airport. Free breakfast, the only downside is they water down the juices. We tried all of them.
Stayed 2 nights in Jun 2025

10/10 Excellent

PATRICIA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Helpful staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great stay, affordable and very nice
Stayed 1 night in Jun 2025

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were pleased with the room, the breakfast, and the staff. All was clean and the place is very close to the Biltmore Estate. It was a good value and good stay. The pool is very small but we weren't using it anyway. Otherwise, I have nothing but praise for the property.
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean, beds were a soft firm, pool is on the smaller side but there were not a lot of people in it so kids could play and have fun without intruding on others. Very quiet at night. Close to places to eat and stores if you have a car. Staff was polite and helpful.
Stayed 1 night in Jun 2025

2/10 Terrible

Jon

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor service. Not maintained
Stayed 5 nights in May 2025

10/10 Excellent

Suzanne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay here. It’s a super clean, relatively quiet place to stay, right off the interstate.
Stayed 1 night in May 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We liked the property because it was clean, staff was friendly, nice breakfast and convenient for us to visit family
Stayed 4 nights in May 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
It was awesome and lots of history.
Stayed 2 nights in May 2025

10/10 Excellent

Robert, Statesville

Liked: Amenities
Friendly staff. Hotel was very nice and reasonably priced.
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff and clean rooms
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of traffic noise, but the room was very comfortable.
Stayed 1 night in May 2025

8/10 Good

Halvar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was OK. Not much wrong but nothing wow either.
Stayed 2 nights in May 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so amazing! From the service, to the cleanliness, to the views, to the comfortability. We liked it so much we stayed an extra night…. You know it’s a good sign when you go to the front desk and the 2 people in front of you and the person behind you are all extending their stay an extra night as well! Highly recommended!!!
Stayed 1 night in May 2025

10/10 Excellent

Cheng

Stayed 1 night in May 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice property. Convenient to what we were doing int eh business. Safe area with little to no foot traffic around area, so my bikes were safe on back of vehicle (locked).
Stayed 3 nights in May 2025

10/10 Excellent

Dmytro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good family hotel
Stayed 1 night in May 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Martin

Stayed 2 nights in May 2025

10/10 Excellent

Christy, Carthage

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Breakfast could have been better - but staff was great and hotel was clean!
Stayed 1 night in May 2025

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Patrick or Amy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025