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DoubleTree by Hilton Asheville - Biltmore

4.0 star property

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Photo gallery for DoubleTree by Hilton Asheville - Biltmore

Meeting facility
Exterior
Indoor pool
Lobby sitting area
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
115 Hendersonville Road, Asheville, NC, 28803
  • Place, Historic Biltmore Village
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪4 min drive‬
  • Place, Biltmore Estate
    ‪5 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Suite Two Double Beds with Balcony

Suite Two Double Beds with Balcony | Premium bedding, down duvets, pillow-top beds, minibar

Suite Two Double Beds with Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite One King Bed

Suite One King Bed | Premium bedding, down duvets, pillow-top beds, minibar

Suite One King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite One King Bed Non-Smoking

Suite One King Bed Non-Smoking | Premium bedding, down duvets, pillow-top beds, minibar

Suite One King Bed Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed

One King Bed | Premium bedding, down duvets, pillow-top beds, minibar

One King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed Non-Smoking with Balcony

One King Bed Non-Smoking with Balcony | Premium bedding, down duvets, pillow-top beds, minibar

One King Bed Non-Smoking with Balcony

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds Non-Smoking

Two Queen Beds Non-Smoking | Premium bedding, down duvets, pillow-top beds, minibar

Two Queen Beds Non-Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 Double Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Balcony

Premium Suite, 1 King Bed, Non Smoking, Balcony | Living area | 37-inch flat-screen TV with cable channels, TV, video game console

Premium Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, Non Smoking

Premium Suite, Non Smoking | Premium bedding, down duvets, pillow-top beds, minibar

Premium Suite, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | Living area | 37-inch flat-screen TV with cable channels, TV, video game console

Room, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Accessible, Non Smoking

Premium Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Accessible, Non Smoking

Premium Room, Accessible, Non Smoking | Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | Bathroom | Free toiletries, hair dryer, towels

Room, Accessible, Non Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking | Living area | 37-inch flat-screen TV with cable channels, TV, video game console

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard King

Standard King | Premium bedding, down duvets, pillow-top beds, minibar

Standard King

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Two Doubles

Standard Two Doubles | Premium bedding, down duvets, pillow-top beds, minibar

Standard Two Doubles

9.2 out of 10
Wonderful
(62 reviews)
  • Sleeps 4
  • 2 Double Beds

King Room with Sofa Bed

  • Sleeps 4

Mobility Accessible Double Room with Roll in Shower

  • Sleeps 4

Mobility Accessible Premium King Room with Tub

  • Sleeps 2

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Mobility Accessible King Room with Roll in shower

  • Sleeps 2

Mobility Accessible Premium Two Queen Room with Bathtub

  • Sleeps 4

Mobility Accessible King One Bedroom Suite with Bathtub

  • Sleeps 4

Two Double Room with Balcony and Garden View

  • Sleeps 4

Mobility Accessible Double Room with Bathtub

  • Sleeps 4

Premium King Suite

  • Sleeps 4

View all photos for 2Double Balcony

2Double Balcony | Premium bedding, down duvets, pillow-top beds, minibar

2Double Balcony

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Queen Junior Suite

Queen Junior Suite | Living area | 37-inch flat-screen TV with cable channels, TV, video game console

Queen Junior Suite

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Two-Room Suite With 1 King Bed-Garden View-Non-Smoking

  • Sleeps 4

1 King 2 Room Suite-Sofabed-Gardenvw-Nonsmok

  • Sleeps 4

Premium King Room-Non-Smoking

  • Sleeps 2

Two Double Room

  • Sleeps 4

2 Queen Beds-Premium Room-Non Smoking

  • Sleeps 4

Two Double Suite with Balcony and Garden View

  • Sleeps 6

Double Room with Sofabed

  • Sleeps 4

Premium King Room with Balcony-Non-Smoking

  • Sleeps 2

View all photos for Queen Junior Suite

Premium bedding, down duvets, pillow-top beds, minibar

Queen Junior Suite

  • Sleeps 4

Premium King Suite with Balcony

  • Sleeps 4

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Hampton Inn & Suites Asheville Biltmore Village
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  • Pet-friendly
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About this property

DoubleTree by Hilton Asheville - Biltmore

Family-friendly hotel with 24-hour fitness centre and 24-hour front desk
Along with an indoor pool, this hotel has a 24-hour fitness centre and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, Access to hot tub and coffee/tea in a common area.
DoubleTree by Hilton Asheville - Biltmore offers 197 accommodations with iPod docking stations and minibars. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels, video game consoles and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Asheville hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Asheville - Biltmore. During your stay, you're just a quick walk from Cathedral Of All Souls. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the coffee shop
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the clean guestrooms
  • Just a 4-minute drive from The Orange Peel and a few minutes from Blue Ridge Parkway Asheville Entrance
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
DoubleTree by Hilton Asheville - Biltmore offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. A business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 129120 square feet (12000 square metres) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the family-friendly DoubleTree by Hilton Asheville - Biltmore. Self parking is free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.
The Market Place – This coffee shop only serves breakfast. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: USD 9 to 16 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Market Place

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 129,120 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay (maximum USD 84.80 per stay)
  • Maximum 2 (weight limit: 75 lb per pet)
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9 to 16 per person
  • Pet fee: USD 75.00 per pet, per stay (maximum USD84.80 per stay)
  • Service animals are exempt from fees
  • In-room safe fee: USD 3.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Asheville Biltmore
DoubleTree Hilton Asheville Biltmore
DoubleTree Hilton Hotel Asheville Biltmore
DoubleTree Hilton Asheville Biltmore Hotel
DoubleTree by Hilton Asheville - Biltmore Hotel
DoubleTree by Hilton Asheville - Biltmore Asheville
DoubleTree by Hilton Asheville - Biltmore Hotel Asheville

DoubleTree by Hilton Asheville - Biltmore Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 612 out of 1001 reviews
Rating 8 - Good. 243 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful hotel with plenty of room to explore and hang out. Breakfast was not included $12-$15 pp/p day. Room was clean with plenty of room. conveniently located close to Biltmore Estate and many breweries. Would def recom. staying here
Stayed 3 nights in Jul 2025

10/10 Excellent

Bridget

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very comfortable and clean. I also enjoyed the chocolate chip cookies. They were delicious.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tanasia

Stayed 2 nights in Jul 2025

8/10 Good

anita

Travelled with partner
Liked: Cleanliness, staff & service
The carpet in the room had some moldy smell. Dont think it was ever been steamed cleaned. The elevator was so old. All the business around the hotel were mostly out of business. There was no place to visit or walk nearby. The hotel should lower the price or include the breakfast for that price.
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a quiet comfortable stay. Hotel was amazing!!
Stayed 1 night in Aug 2025

10/10 Excellent

Vincenzo

Great location
Stayed 1 night in Aug 2025

10/10 Excellent

Benjamin

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Very clean, very friendly and helpful staff, and love the room with the couch! Would choose this hotel over any others in the area!
Stayed 2 nights in Jul 2025

10/10 Excellent

dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, coffee was good
Stayed 1 night in Jul 2025

8/10 Good

Nemiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Travis

Travelled with family
Liked: Amenities
Excellent check in and area but front door and patio door could use some work (bout broke my shoulder trying to get in)
Stayed 1 night in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable in general. Staff was attentive and efficiently resolved an air condition issue. On site dining for breakfast was good
Stayed 2 nights in Jul 2025

10/10 Excellent

Joshua

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this hotel is the staff. They are very professional, informative, attentive, and helpful. The overall hotel is nice. The room is a bit small and not quite a nice as the rest of the hotel. But it served our needs just fine. We would stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

anyyi, Miami

Stayed 2 nights in Jul 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Elizabeth, CARROLLTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
No restaurant for lunch or dinner. Had to leave premise. This was very inconvenient, especially since I just checked in after an 8 hour drive nd was tired and hungry
Stayed 2 nights in Jul 2025

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Great location. We got a different type of room than what we’d reserved which was disappointing but not terrible. We just wanted the seating area that the room we reserved should have had. We’d also requested a microwave in our room and never got a response. We didn’t but the front desk about it as the hotel was packed with no vacancy and they had their hands full. Check in was not as simple as most Hiltons that just allow me to check in via the app and our key cards didn’t work more than half of the time, but the digital key was fine and we didn’t bother to spend our time or the staff’s getting our key cards fixed. If we hadn’t had the digital key we would have had to, though. The hotel is nice, very clean, the staff is great, and it’s very conveniently located. We chose it for this trip because it was more affordable than our usual place and we’d stayed there before so knew it was acceptable. We will definitely stay again, though it doesn’t surpass our usual place on our preference list.
Stayed 1 night in Jul 2025

6/10 Okay

Alyssa

Travelled with family, Travelled with pets
Liked: Cleanliness
Staff was very nice but didn’t give any details such as breakfast offerings or that the attached restaurant was permanently closed. Also $75 pet fee for a one nights stay seems crazy high. Expedia mentions $50 pet fee, not $75. Need to change this. I rarely get charged a pet fee in Charleston at similar hotels. Room was quiet but entire hotel decor is outdated. Elevator closest to our room was out of order.
Stayed 1 night in Jul 2025

10/10 Excellent

anita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked everything, would stay there again !
Stayed 1 night in Jul 2025

6/10 Okay

Shayna

Liked: Cleanliness, property conditions & facilities, room comfort

Okay stay

The stay was okay. Everything was good until bed time when the people next to us were so loud they woke us up.
Stayed 1 night in Jul 2025

8/10 Good

James Allen

Business traveller
Staff was courteous and professional. Room had carpet frays in areas( needs remod) Ptec unit was filthy!
Stayed 6 nights in Jul 2025

10/10 Excellent

Suzanne Elaine

Stayed 1 night in Jun 2025

6/10 Okay

Robert

Stayed 1 night in Jul 2025

10/10 Excellent

Megan

Stayed 1 night in Jun 2025

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