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Extended Stay America Premier Suites - Asheville

2.5 star property

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Photo gallery for Extended Stay America Premier Suites - Asheville

Premium Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, laptop workspace, iron/ironing board, free WiFi
Free daily on-the-go breakfast
Lobby
Exterior
Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Breakfast included
  • Gym
  • Laundry
  • Air conditioning

Explore the area

View in a map
33 Rocky Ridge Rd, Asheville, NC, 28806
  • Asheville Outlets
    ‪3 min walk‬
  • Antler Hill Village
    ‪8 min drive‬
  • Biltmore Estate
    ‪8 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪11 min drive‬

Room options

View all photos for Premium Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, laptop workspace, iron/ironing board, free WiFi

Premium Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, laptop workspace, iron/ironing board, free WiFi

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, laptop workspace, iron/ironing board, free WiFi

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, laptop workspace, iron/ironing board, free WiFi

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Clarion Inn Biltmore Village

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,576 reviews
The price is €71
includes taxes & fees
14 Sept - 15 Sept
Clarion Inn Biltmore Village

About this property

Extended Stay America Premier Suites - Asheville

Hotel with free breakfast, near Asheville Outlets
This smoke-free hotel features a 24-hour fitness centre, coffee/tea in a common area and laundry facilities. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are on-site. Weekly housekeeping is available.
Extended Stay America Premier Suites - Asheville offers 108 air-conditioned accommodations with an iron/ironing board and free toiletries. Beds feature premium bedding. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and dishwashers. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 43-inch flat-screen televisions come with cable channels. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Extended Stay America Premier Suites - Asheville, you'll be within walking distance of Asheville Outlets. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Asheville Outlets and 10 minutes from Harrah's Cherokee Center - Asheville
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at Extended Stay America Premier Suites - Asheville. Self parking is free.

This Asheville hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

More

  • 4 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Premier Suites Asheville
Extended Stay America Premier Suites - Asheville Hotel
Extended Stay America Premier Suites - Asheville Asheville
Extended Stay America Premier Suites - Asheville Hotel Asheville

Extended Stay America Premier Suites - Asheville Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 84 out of 154 reviews
Rating 8 - Good. 20 out of 154 reviews
Rating 6 - Okay. 18 out of 154 reviews
Rating 4 - Poor. 14 out of 154 reviews
Rating 2 - Terrible. 18 out of 154 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Selena

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Let me clarify the 1 star I gave for staff was NOT all of them just one in particular. After complaining for 3 days I had plumbing problems, everything backed up and dirty water was coming from shower drain and sinks and toilet was gurgling. Flooded entire bathroom almost to carpet. Call front desk 4 times and was told he was only one there and couldn’t come, I called the 800# and was told to take it up with site manager (who wasn’t there) 3 hours later went to front desk and man went home without coming to my room or telling his relief about problem. The new desk person helped and was very kind and moved me immediately which is what should have been done immediately and issued my $ back for room. This started at 8:30pm and I did not get moved over into a new room and in bed until 2:30 in the morning and had to get up at 5 AM for work. Never had an issue like this and because of one lazy and careless employee it made the entire situation way worse. Thankfully, his coworker saved the day, but I still have not spoken to a manager.
Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Stained sheets and lacking amenities

The pillows and comforter were both stained. The bathroom was not stocked with toilet paper and the shower did not have conditioner. The front desk also carried no conditioner, only shampoo. Staff were friendly and cordial though.
Stayed 1 night in Jun 2025

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nicely appointed and the bed was comfortable. It was also very clean. Breakfast was practically non-existent. There were a few (and I mean very few) snack bars along with some oatmeal packets. Also the rooms do not have hairdryers which I find hard to believe for an extended stay hotel. I was lucky the front desk had one available. I am not sure I would stay here again based on these few negatives. But if you are prepared ahead of time for this it could be a good value.
Stayed 1 night in Jun 2025

4/10 Poor

Mary

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again. Nice clean property. Staff friendly.
Stayed 4 nights in May 2025

2/10 Terrible

NARESH

Travelled with family
They overbooked the hotel and didn’t give me the rooms even after having a booking confirmation.
Stayed 1 night in Jun 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic extend stay motel with kitchenette
Stayed 1 night in Jun 2025

2/10 Terrible

Allison

Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Katy

Travelled with pets, Travelled with partner
Would stay here again - great visit, friendly staff
Stayed 1 night in Jun 2025

4/10 Poor

Eric

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Claire

Travelled with group
Disliked: Cleanliness, amenities
The floor was dirty when I arrived - gritty and dusty. I got in late and left early the next morning. In the morning I had gone to the front desk to talk to someone about it before I left but no one was there. So when I was able to later in the day I called the front desk to ask it to be cleaned, they said all the staff were leaving and they could resolve it tomorrow if I came to the desk at 9 am. I needed to leave earlier than 9. I didn’t want to spend another night in a dirty room so I reached out to Expedia and they contacted management and when I got back to the hotel it was cleaned, which is the only reason they have two stars. Then, after resolving it, the front desk called me at 11 PM AT NIGHT after I’d gone to bed to check that everything was okay. The “breakfast” doesn’t have real food, just like granola bars and oatmeal packets. When I filter for hotels with breakfast, this is not what I am looking for. The side doors remains wide open during the day, meaning the only locked door between myself and the outside is my room door. This felt unsafe but at this point I didn’t want to interact with the front desk again. Otherwise, the room was okay. Sheets and towels threadbare. No hook for a hand towel, the towel bar was so close to the toilet I couldn’t hang a towel without it touching the toilet. Two stars because they resolved the cleaning issue. Lost points for calling me after I’d gone to sleep and for the door safety issue.
Stayed 4 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet area friendly staff clean rooms
Stayed 1 night in Jun 2025

8/10 Good

Ruth, Yucaipa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property staff not at the counter however property was well marinated and overall good. Some noise but overall was quiet.
Stayed 4 nights in May 2025

10/10 Excellent

Faniesa

Travelled with family
Liked: Cleanliness
Overall great stay
Stayed 1 night in May 2025

10/10 Excellent

Til

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Javi and another man at the front desk were very helpful and cordial. We appreciate courteous service!
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable!
Stayed 1 night in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for shopping, driving distance to explore Asheville!
Stayed 3 nights in May 2025

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Noce
Stayed 2 nights in May 2025

8/10 Good

YOGESHKUMAR

Stayed 1 night in May 2025

4/10 Poor

Pranith

Liked: Cleanliness
Disliked: Amenities
It was definitely bad. We could not regulate the thermostat and it was super cold inside the room (the outside temperature was cold as well). Informed at the desk and they said it would get fixed, we went out and came back and nothing changed. And the receptionists were not even friendly, bare minimum response and didn’t even help. They didn’t even respond properly for other queries.
Stayed 1 night in May 2025

10/10 Excellent

Stanley Howard

Liked: Cleanliness, staff & service, property conditions & facilities
The staff working this hotel was hands down the best I have experienced so far.
Stayed 2 nights in May 2025

4/10 Poor

O'Shannus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shay

People above us were incredibly loud all night. I complain twice about it. They were stomping and being so loud I couldn’t sleep. They offer “breakfast” but it was just cereal bars and packets or grits and oatmeal and coffee. Not impressed. When booking with Hotel it said that this location had a pool, it did not. My child was disappointed. Staff was friendly! The amenities, well lack there of, were just not what I expected based on the booking information.
Stayed 1 night in May 2025