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SpringHill Suites by Marriott Asheville

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Asheville

Exterior
Indoor pool
Terrace/patio
Free daily buffet breakfast
32-inch LCD TV with cable channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2 Buckstone Place, Asheville, NC, 28805
  • Place, AMF Star Lanes - Asheville
    ‪6 min walk‬
  • Place, Asheville Mall
    ‪6 min walk‬
  • Place, Innsbruck Mall
    ‪15 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

View all photos for Suite, 2 Double Beds (Hearing Accessible)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds (Hearing Accessible)

9.4 out of 10
Exceptional
(8 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (Mobility/Hearing Access, Transf Shwr)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds (Mobility/Hearing Access, Transf Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Hearing Accessible (Hearing Accessible)

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed with Sofa bed, Hearing Accessible (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

7.4 out of 10
Good
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

32-inch LCD TV with cable channels, TV

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed

View all photos for Suite, Multiple Beds, Hearing Accessible

32-inch LCD TV with cable channels, TV

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed

View all photos for Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

32-inch LCD TV with cable channels, TV

Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed

View all photos for Suite, Multiple Beds, Hearing Accessible (Transfer Shower)

32-inch LCD TV with cable channels, TV

Suite, Multiple Beds, Hearing Accessible (Transfer Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed

View all photos for Suite, Multiple Beds

32-inch LCD TV with cable channels, TV

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Single Trundle Bed

View all photos for Suite, Multiple Beds, Hearing Accessible

32-inch LCD TV with cable channels, TV

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Single Trundle Bed

View all photos for Suite, Multiple Beds, Hearing Accessible (Transfer Shower)

32-inch LCD TV with cable channels, TV

Suite, Multiple Beds, Hearing Accessible (Transfer Shower)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Single Trundle Bed

View all photos for Suite, 1 King Bed with Sofa bed

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(50 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds

9.0 out of 10
Wonderful
(53 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

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About this property

SpringHill Suites by Marriott Asheville

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. Housekeeping is available on request.
SpringHill Suites by Marriott Asheville offers 88 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchenettes with microwaves.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites by Marriott Asheville. During your stay, you're just a quick walk from Asheville Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from The Orange Peel and a few minutes from Harrah's Cherokee Center - Asheville
SpringHill Suites by Marriott Asheville offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly SpringHill Suites by Marriott Asheville. Limited free parking is available on a first-come, first-served basis.

This 3-star Asheville hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2001
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Asheville SpringHill Suites
Marriott Asheville
SpringHill Suites Marriott Asheville
SpringHill Suites Marriott Hotel Asheville
SpringHill Suites Marriott Asheville Hotel
SpringHill Suites by Marriott Asheville Hotel
SpringHill Suites by Marriott Asheville Asheville
SpringHill Suites by Marriott Asheville Hotel Asheville

SpringHill Suites by Marriott Asheville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 1000 reviews
Rating 8 - Good. 299 out of 1000 reviews
Rating 6 - Okay. 104 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Brenda, carrboro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, check in and check out was super quick and easy, hot breakfast was included and it was good!
Stayed 2 nights in Jan 2026

10/10 Excellent

Jeremy, Yelm

Stayed 1 night in Jan 2026

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities
The room was very nice, clean and it smelled wonderful , the pool was nice and clean , staff was very helpful
Stayed 6 nights in Dec 2025

2/10 Terrible

Naun

Bad
Stayed 2 nights in Sep 2025

4/10 Poor

Amanda

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I booked 2 rooms with double beds, called to confirm I could Have connecting rooms. Upon my arrival, I was told the assurance I could have connecting rooms was given to me by mistake and the best they could do was across the hall. That does NOT work traveling with toddlers and grandparents. Compensation by management is currently still pending.
Stayed 4 nights in Dec 2025

8/10 Good

Elizabeth

Disliked: Cleanliness, staff & service, amenities
The check in staff was distracted with a child she was babysitting and we were rushed. Rate was different than the Hotels.com and attendant was visibly annoyed to explain. Breakfast buffet was incomplete and dirty. Refrigerator was empty- no milk, yogurt etc. boiled eggs container empty, no napkins, no coffee creamers, no cereal, table and chairs were dirty. Counters were a mess. Attendant found it strenuous to return a “good morning”. She did a no-show on the 3rd morning. The overnight front desk man kicked not action and had the full buffet going within minutes, and was very pleasant. Rooms were a 3 out of 5 for cleanliness. Soap and tissues were missing. Rug not vacuumed.
Stayed 3 nights in Dec 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Check in staff and breakfast was great. Room was clean and roomy.
Stayed 1 night in Dec 2025

6/10 Okay

Silvia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The double bad is too small for 2 people. My husband and I are not tall or strong and we barely fit into it. There were no shampoo and conditioner, I asked them to replace them and they left the empty bottles in the bathroom.
Stayed 2 nights in Dec 2025

8/10 Good

Brianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some odor in room, but friendly and accommodating staff
Stayed 3 nights in Dec 2025

6/10 Okay

Elena

Travelled with family
Room was not dirty, but heavy smell. During breakfast constantly shortage of milk, napkins, plates , utensils . It’s not happened not only once, every single morning at the time we stay
Stayed 4 nights in Dec 2025

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was good!
Stayed 1 night in Dec 2025

6/10 Okay

rhonda

Travelled with family
Liked: Cleanliness
Very small breakfast choices, the oatmeal was too watery. Th
Stayed 2 nights in Dec 2025

10/10 Excellent

Mauricio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was helpful the breakfast was okay for what it is. Nerver used the kitchen but it was clean.
Stayed 2 nights in Dec 2025

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice ,room very clean Coffe 24 hours definitly staying again
Stayed 2 nights in Dec 2025

10/10 Excellent

Barbara

the hotel was clean, friendly and comfortable
Stayed 2 nights in Dec 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, the bed was comfortable, and the breakfast was hot daily and had several options. The indoor pool was clean, but not heated so it was still too cold to swim in.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sue

Stayed 4 nights in Dec 2025

10/10 Excellent

Meghan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay
Stayed 3 nights in Nov 2025

10/10 Excellent

manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very nice,clean and comfortable.The water pressure in the shower was low but okay good temperature.The cleaning staff was very nice and friendly.
Stayed 3 nights in Nov 2025

8/10 Good

Aundrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. We were a little disappointed by the minimal hot options for the breakfast buffet, but enjoyed it overall. We were also quite disappointed with how the pool was listed as a heated pool, yet it was very cold and the “heated jets” came on only a couple of times to shoot out even more cold water.
Stayed 3 nights in Nov 2025

2/10 Terrible

Chad

Disliked: Cleanliness
The room was in poor condition; I had to replace the bed linens and towels. It was the worst stay I've ever had. I strongly recommend avoiding this location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kimberly, Salisbury

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was friendly, quick even as late as we arrived. Have always had extremely helpful and friendly service when staying at Marriott.
Stayed 1 night in Nov 2025

10/10 Excellent

Anjali

Liked: Cleanliness, staff & service, property conditions & facilities
Needed full kitchen But had to make do with microwave
Stayed 4 nights in Oct 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall
Stayed 3 nights in Nov 2025

8/10 Good

Margaret

Stayed 2 nights in Nov 2025

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