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Holiday Inn Ashford North A20 by IHG

4.0 star property

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Photo gallery for Holiday Inn Ashford North A20 by IHG

Property amenity
Exterior
Banquet hall
Daily English breakfast (GBP 14.95 per person)
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Maidstone Road A20, Hothfield, Ashford, England, TN261AR
  • Place, Hothfield Heathlands Nature Reserve
    ‪18 min walk‬
  • Place, Ashford Designer Outlet
    ‪7 min drive‬
  • Place, The Big Cat Sanctuary
    ‪12 min drive‬
  • Airport, London (SEN-Southend)

Room options

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, Multiple Beds

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Holiday Inn Ashford North A20 by IHG

Hotel in Ashford with 24-hour business centre and 24-hour front desk
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, 24-hour room service and conference space.
Holiday Inn Ashford North A20 by IHG offers 92 accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Ashford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Ashford North A20 by IHG. During your stay, you'll be within walking distance of Hothfield Heathlands Nature Reserve. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Open Lobby Restaurant
  • English breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a playground
  • Just a 1-minute drive from Hothfield Heathlands Nature Reserve and a few minutes from St Peter & St Paul Church
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 3497 square feet (325 square metres) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Ashford North A20 by IHG. Free self parking is available.

This 4-star Ashford hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Open Lobby Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ashford North Holiday Inn
Holiday Inn A20
Holiday Inn A20 Ashford North
Holiday Inn A20 Hotel
Holiday Inn A20 Hotel Ashford North
Holiday Inn Ashford North
Holiday Inn Ashford North A20
Holiday Inn Ashford North A20 Hotel

Reviews

Holiday Inn Ashford North A20 by IHG Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 291 out of 689 reviews
Rating 8 - Good. 282 out of 689 reviews
Rating 6 - Okay. 74 out of 689 reviews
Rating 4 - Poor. 23 out of 689 reviews
Rating 2 - Terrible. 19 out of 689 reviews

Reviews

10/10 Excellent

Mr Timothy James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

OPM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff. Practical and efficient stay

Great staff, the room was nice and spacious, comfortable beds. The bathroom is slightly outdated but stull fully functional. The staff was very friendly and efficient
Stayed 1 night in Jun 2025

8/10 Good

Natasha

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Clare

Stayed 1 night in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, service & staff were excellent. Perfect for a night before crossing to France on Le Shuttle.
Stayed 1 night in May 2025

6/10 Okay

Daniel

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel. Lovely staff. Clean spacious rooms. Would recommend the restaurant for evening meal. Great access to shops and the channel tunnel.
Stayed 1 night in May 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Stayed 1 night in Apr 2025

10/10 Excellent

Adrienn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and great service. The beds are comfy and the rooms surprisingly large and airy. We ate dinner in the restaurant and had breakfast, both of which were lovely.
Stayed 1 night in Apr 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
….
Stayed 1 night in Apr 2025

10/10 Excellent

MICHAEL

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly helpful staff
Stayed 1 night in Apr 2025

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in this Hotel was spot on...welcoming very clean very nice decor good food.We would definentley go back again.All staff were very helpful and very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Over Stay

Lovely staff & very good service. Food was excellent. Room was very clean & everything you require. Quilt a little thin so slightly cold overnight, other than that it was excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael Kenneth

Stayed 1 night in Mar 2025

10/10 Excellent

kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for an overnight stay before an early Shuttle booking.
Stayed 1 night in Feb 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay.

Lovely check in, did leave very early so didn’t have breakfast or use the restaurant. We did leave something behind but as soon as I emailed the hotel replied and advised it had been found and was waiting at reception for me, thank you!
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Staff were very helpful in reuniting our son with a left behind toy, can't recommend enough
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bang on

Newly refurbished hotel. Amazing rooms, incredibly good staff at every point.
Stayed 3 nights in Feb 2025

10/10 Excellent

Stuart

Great rooms, two double beds and modern bathroom for great price
Stayed 1 night in Feb 2025

10/10 Excellent

Hannah

Stayed 1 night in Dec 2024