4/10 Poor
Tracy V.
27 Aug 2025
Disliked: Cleanliness
The house is beautiful, but the cleaniness was unsatisfactory! I'm really disappointed! There was a plastic bag of cigarette butts left on the balcony in which the housekeeper came to the house because we had other issues with the property. The housekeeper stated that she didn't see the plastic bag if cigarette butts because she doesn't check that side of the balcony. The garage door would not close, contacted both hosts via cell phone, received a text from one host stated the the garage door needed batteries. The dishes in the cabinets were dirty, housekeeper stated she doesn't clean dishes. There was trash and recycled materials left in the cans outside the property which left a foul smell. Entering the house, it smelled musty and like a used cat box. I told the housekeeper this and she said its from the trash cans outside the property. The microwave casing was broken and its a hazard where you can cut yourself on the sharp metal. There was a cup of cigarette butts left on the front step....gross! The hot tub was dirty, needed to be cleaned first before you got in. The shower off the master suite bedroom had no glass shower door, the shower curtain used in the place of the glass door was 6-8 inches short. In which when using the shower, water flooded the tile floor. Another hazard! Back yard had over grown weeds, broken lounge chair , deflated pool floats, pool toys scattered around pool areas. Tons of flies near weeds! Propane tank was empty. VERY DISSAPPOINTED!
Tracy V.
Stayed 3 nights in Aug 2025
