Tropicana Atlantic City – A Caesars Rewards Destination

3.5 star property

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Photo gallery for Tropicana Atlantic City – A Caesars Rewards Destination

Restaurant
Exterior detail
On the beach, beach cabanas, beach towels
Couples treatment room(s), sauna, steam room, body treatments
Nightclub

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pool

Explore the area

View in a map
2831 Boardwalk, Atlantic City, NJ, 08401
  • Place, Tropicana Casino
    ‪3 min walk‬
  • Place, Atlantic City Boardwalk
    ‪5 min walk‬
  • Place, Atlantic City Beach
    ‪5 min walk‬
  • Airport, Atlantic City, NJ (ACY-Atlantic City Intl.)
    ‪17 min drive‬

Room options

West Classic Two Queen Room Non-Smoking

  • Sleeps 4

North Classic Two Queen Room

  • Sleeps 2

Havana Deluxe Two Queen Room Non-Smoking

  • Sleeps 4

Havana Deluxe King Room Non-Smoking

  • Sleeps 2

North Classic King Room Non-Smoking

  • Sleeps 2

West Classic King Room Non-Smoking

  • Sleeps 2

Chelsea Classic Room 1 King Non-Smoking

  • Sleeps 2

Chelsea Classic Room 2 Queen Non-Smoking

  • Sleeps 4

North Deluxe King Room Non-Smoking

  • Sleeps 2

Havana Executive King Room With Ocean View

  • Sleeps 2

CHELSEA CLASSIC ROOM 1 KING NON-SMOKING

7.0 out of 10
Good
(307 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

HAVANA DELUXE ROOM 1 KING NON-SMOKING

8.4 out of 10
Very good
(171 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

HAVANA DELUXE ROOM 2 QUEEN NON-SMOKING

7.8 out of 10
Good
(238 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

NORTH CLASSIC ROOM 1 KING SMOKING

7.0 out of 10
Good
(86 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

WEST CLASSIC ROOM 2 QUEEN SMOKING

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

CHELSEA CLASSIC ROOM 2 QUEEN NON-SMOKING

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

WEST CLASSIC ROOM 1 KING NON-SMOKING

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

NORTH DELUXE ROOM 1 KING NON-SMOKING

8.0 out of 10
Very good
(35 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

HAVANA OCEAN VIEW EXECUTIVE ROOM 1 KING NON-SMOKING

8.0 out of 10
Very good
(146 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

CHELSEA ONE BEDROOM SUITE 1 KING NON-SMOKING

7.4 out of 10
Good
(8 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

HAVANA PREMIUM ROOM 1 KING NON-SMOKING

8.4 out of 10
Very good
(91 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

HAVANA PREMIUM ROOM 2 QUEEN NON-SMOKING

8.2 out of 10
Very good
(35 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

HAVANA ONE BEDROOM SUITE 1 KING NON-SMOKING

8.4 out of 10
Very good
(12 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

NORTH CLASSIC ROOM 1 KING NON-SMOKING

7.6 out of 10
Good
(51 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

NORTH CLASSIC ROOM 2 QUEEN NON-SMOKING

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

NORTH DELUXE ROOM 2 QUEEN NON-SMOKING

7.6 out of 10
Good
(29 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

NORTH JUNIOR SUITE 1 KING NON-SMOKING

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

NORTH PREMIUM SUITE 1 KING NON-SMOKING

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

SOUTH DELUXE ROOM 1 KING NON-SMOKING

7.6 out of 10
Good
(27 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

SOUTH DELUXE ROOM 2 QUEEN NON-SMOKING

7.0 out of 10
Good
(16 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

SOUTH OCEAN VIEW EXECUTIVE ROOM 1 KING NON-SMOKING

7.8 out of 10
Good
(58 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

SOUTH OCEAN VIEW DELUXE ROOM 1 KING NON-SMOKING

7.0 out of 10
Good
(36 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

SOUTH OCEAN VIEW DELUXE ROOM 2 QUEEN NON-SMOKING

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

SOUTH JUNIOR SUITE 1 KING NON-SMOKING

7.8 out of 10
Good
(6 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

SOUTH PREMIUM OCEAN SUITE 2 QUEEN NON-SMOKING

7.6 out of 10
Good
(10 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

SOUTH ONE BEDROOM SUITE 1 KING NON-SMOKING

8.6 out of 10
Excellent
(4 reviews)
  • 91 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

WEST CLASSIC ROOM 2 QUEEN NON-SMOKING

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

WEST ONE BEDROOM SUITE 1 KING NON-SMOKING

  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

WEST ONE BEDROOM SUITE 2 QUEEN NON-SMOKING

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

NORTH PREMIUM SUITE KING SMOKING

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

NORTH JUNIOR SUITE KING SMOKING

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

NORTH BI-LEVEL SUITE KING SMOKING

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

NORTH ONE BEDROOM SUITE KING NON-SMOKING

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

NORTH ONE BEDROOM SUITE KING SMOKING

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

SOUTH JUNIOR SUITE KING SMOKING

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

NORTH CIELO 2 BEDROOM SUITE 2 KINGS NON-SMOKING

  • 102 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Room Type Assigned on Arrival

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Solana Luxury Room, 1 King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Solana Luxury Room, 2 Queens, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

Solana One Bedroom Suite, 1 King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Solana One Bedroom Suite, 2 Queens, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

West One Bedroom 2 Queen Suite-Non-Smoking

  • Sleeps 2

Havana Premium Two Queen Room-Non-Smoking

  • Sleeps 4

South Executive King Room With Sea View-Non-Smoking

  • Sleeps 2

Havana One Bedroom King Suite-Non-Smoking

  • Sleeps 2

West One Bedroom King Suite-Non-Smoking

  • Sleeps 2

North Junior King Suite-Non-Smoking

  • Sleeps 2

South One Bedroom King Suite-Non-Smoking

  • Sleeps 2

Havana Premium King Room-Non-Smoking

  • Sleeps 2

South Deluxe Two Queen Room With Sea View-Non-Smoking

  • Sleeps 2

Chelsea One Bedroom King Suite

  • Sleeps 2

North Premium King Suite-Non-Smoking

  • Sleeps 2

South Junior King Suite-Non-Smoking

  • Sleeps 2

South Deluxe King Room With Sea View-Non-Smoking

  • Sleeps 2

South Premium 2 Queen Suite with Sea View-Non-Smoking

  • Sleeps 4

South Deluxe King Room-Non-Smoking

  • Sleeps 2

North Deluxe Two Queen Room Non-Smoking

  • Sleeps 2

North Classic Room 1 King Smoking

  • Sleeps 2

South Deluxe Room 2 Queen Non-Smoking

  • Sleeps 4

West Classic Room 2 Queen Smoking

  • Sleeps 4

North Junior Suite King Smoking

  • Sleeps 2

North Premium Suite King Smoking

  • Sleeps 2

Solana 1 Bedroom Suite, 1 King, Non-Smoking

  • Sleeps 4

Solana 1 Bedroom Suite, 2 Queens, Non-Smoking

  • Sleeps 4

Solana 1 Bedroom Suite, 1 King, Non-Smoking

  • Sleeps 4

Solana Luxury Room, 1 King, Non-Smoking

  • Sleeps 4

Solana 1 Bedroom Suite, 2 Queen, Non-Smoking

  • Sleeps 4

Solana Luxury Room, 2 Queens, Non-Smoking

  • Sleeps 4

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About this property

Tropicana Atlantic City – A Caesars Rewards Destination

Beachfront resort with 20 restaurants and full-service spa
Catch some rays at the beach or spend the day relaxing at Tropicana Atlantic City – A Caesars Rewards Destination's full-service spa. Then enjoy a meal at one of the resort's 20 restaurants. Housekeeping is available on request.
Tropicana Atlantic City – A Caesars Rewards Destination offers 2379 accommodations with a safe and a hairdryer. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay-per-view films.

Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

Guests aged under 21 years old are not allowed in the swimming pool.

Sea Spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the restaurant at Tropicana Atlantic City – A Caesars Rewards Destination. During your stay, you're just a quick walk from Tropicana Casino. Enjoy features like 20 restaurants, 2 poolside bars and 2 coffee shops/cafes.
  • Options for a bite to eat or a refreshing drink include 20 restaurants, 2 coffee shops/cafes, 2 poolside bars and 15 bars/lounges
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to aromatherapy, hot stone massages or body scrubs at Sea Spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the restaurant
  • Steps from Tropicana Casino and 5 minutes on foot from Atlantic City Boardwalk
Tropicana Atlantic City – A Caesars Rewards Destination offers its guests a full-service spa, an indoor pool, and a fitness centre. There are 20 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 15 bars/lounges.

There's an onsite business centre. A casino, a seasonal outdoor pool, and a nightclub are also featured at the business-friendly Tropicana Atlantic City – A Caesars Rewards Destination. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Atlantic City resort.

Chelsea Five Gastropub – On-site restaurant.
Hash House A Go Go – On-site restaurant. Open daily.
IL VERDI – On-site restaurant. Open selected days.
Starbucks – On-site coffee shop. Open daily.
Carmine's – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • Parking on site (USD 20 per night)
  • Valet parking on site (USD 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • 15 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 20 restaurants
  • Snack bar/deli

Restaurants on site

  • Carmine's
  • Chelsea Five Gastropub
  • Hash House A Go Go
  • IL VERDI
  • Starbucks

Things to do

  • 150 gaming tables
  • 2,400 slot machines
  • Arcade/game room
  • Casino (125,935 square foot of space)
  • Full-service spa
  • Gym
  • Indoor pool
  • Nightclub
  • Seasonal outdoor pool
  • Shopping
  • Sportsbook

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • On the beach
  • Pool cabanas (surcharge)
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 55 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 36-inch TV with premium cable channels
  • Pay films

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 11:00 AM and 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • Tourism fee: USD 7.54 per accommodation, per night
  • Resort fee: USD 31.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room coffee
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 20 per night
  • Valet parking fee: USD 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Reservations for this property are held until 10 PM on the day of arrival. Guests who arrive after 10 PM will be charged equal to 1-night room rate plus tax.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casino Tropicana
Resort Tropicana
Tropicana
Tropicana Casino
Tropicana Casino & Resort
Tropicana Casino & Resort Atlantic City
Tropicana Casino Atlantic City
Tropicana Casino Resort
Tropicana Resort
Tropicana Resort Casino
Atlantic City Tropicana
Tropicana Atlantic City
Tropicana Hotel Atlantic City
Tropicana Resort Atlantic City
Tropicana Casino Resort Atlantic City
Tropicana Atlantic City Hotel
Tropicana Hotel
Tropicana Atlantic City Resort
Tropicana Resort Atlantic City
Tropicana Casino Resort
Tropicana Atlantic City Resort
Tropicana Atlantic City Atlantic City
Tropicana Atlantic City Resort Atlantic City
Tropicana Atlantic City Resort
Tropicana Atlantic City Atlantic City
Tropicana Atlantic City Resort Atlantic City

Tropicana Atlantic City – A Caesars Rewards Destination Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 6274 out of 16170 reviews
Rating 8 - Good. 3371 out of 16170 reviews
Rating 6 - Okay. 2498 out of 16170 reviews
Rating 4 - Poor. 1730 out of 16170 reviews
Rating 2 - Terrible. 2297 out of 16170 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lots of food, good sized casino, close to beach.
Stayed 5 nights in Aug 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was quite comfortable the bathroom makeover was great. One thing we were in smoking room, I don't smoke, but other friends do. The rug was burnt and dirty to my socks. My friends rooms were clean rugged and good. Otherwise, the restaurants are great and the facility is good.
Stayed 2 nights in Aug 2025

8/10 Good

Deanine

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice hotel. Needs tv upgrade
Stayed 3 nights in Aug 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Staff & service
Always enjoy my stays here and always in Havana Towers. Some things definitely could use some tlc, but clean and comfy, and the casino was a blast! New stores were a plus and checking in and out was quick and painless.
Stayed 1 night in Aug 2025

8/10 Good

Nancy

Check in went well I used the kiosk, housekeeping not so good no one ever answered the phone. Ice and soda machine were not working .
Stayed 2 nights in Aug 2025

2/10 Terrible

Bernadette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never stay again

I would Never stay there again, they charge you resort fees each day and don’t tell you until you show up at the hotel and the pictures online is not the same room you will be in, housekeeper was rude when you ask if she was going to clean your room, the worst experience ever
Stayed 3 nights in Aug 2025

2/10 Terrible

LaVoura

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
There was a roach on our bed right by our head and management moved me to another room which was a down grade. Spoke with another manager who moved us again which was not an ocean view which we paid for! Horrible service.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ryan

Stayed 1 night in Aug 2025

10/10 Excellent

Karla

Stayed 2 nights in Aug 2025

2/10 Terrible

Jadean

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Didnt like it at all. Never go back again. Found the sheets dirty 1st night. So went to front desk. Man who helped me was not even apologetic. Gave me another room. No sooner did I get in that new room, I see a cockaroach walking on the nightstand. Grabbed my luggage. Went and demanded a full refund. Drove 3 hrs back home at 3:00 am...
Stayed 3 nights in Aug 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s always so much to do at this hotel. Service is always great & rooms are very clean.
Stayed 3 nights in Aug 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My first stay at the Tropicana was very pleasant. Disappointed that the ice machine on my floor was not working and there was no microwave available which would have made my stay better. Overall was pleased.
Stayed 1 night in Aug 2025

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay. Was upgraded to a Jr king suite in South Tower facing the ocean. Willl definitely be coming back.
Stayed 3 nights in Aug 2025

10/10 Excellent

James, Runnemede

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver nice place to stay , great location and and service. A lot of good food options, great location too.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos, philadelphia

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrice

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I loved my room and the accessibly of everything
Stayed 1 night in Aug 2025

8/10 Good

Janice

Stayed 1 night in Aug 2025

10/10 Excellent

donny

Travelled with group
Liked: Cleanliness, amenities
Great time
Stayed 2 nights in Aug 2025

2/10 Terrible

pedro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoy!

Great options for dining. Bed was on the hard side. Internet was good. Elevators were slow.
Stayed 2 nights in Aug 2025

4/10 Poor

Treavor

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
We stayed here the past few years with no issues. This year, like always, we booked a room with a separate bedroom. After our second night we happen to look up at the ceiling and saw black mold around the vents. I took pictures and video then called the front desk. We were told someone would be up in less than an hour to take a look. After an hour of no one coming up I called again and was told someone was on their way up now. Another hour passed and no one showed up. I called back a third time telling them I want a new room and was not going to stay in a room with black mold. I Also reminded them that I need a room with a separate bedroom. I was told to come down to the check in desk to get the keys for the new room. After packing up and taking all of our luggage to the check in desk then to our new room, we walk in and the room did NOT have a separate bedroom. I called the front desk and explained the whole situation and was continuously transferred to another person. After another 45 min of back and forth I was told the manager has another room for us. We took out luggage back down to the check in desk to get the key and no one down there had any clue what I was talking about. I kept asking for a manager and about 30 min later I finally spoke to a manager, showed him the pictures of the black mold which he clearly was not interested in seeing, then he gave me a key to our new room. Needless to say we missed over 4 hours of beach time dealing with all of this.
Stayed 3 nights in Jun 2025

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💪
Stayed 2 nights in Aug 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Giovanna

Disliked: Amenities, property conditions & facilities
Horrible
Stayed 1 night in Aug 2025